Legal advisor Work, Jobs in Coventry (with Salaries)

Client Experience Advisor
Select Engineering —Coventry
- £24.07 an hour
- Call to connect
- Customer service
- Communication skills
- Time management
1h
People & Culture Coordinator
Funko —Coventry
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
DNA Advisor
National Crime Agency —Tamworth
- £36,057 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Presentation skills
- Annual leave
17h
Legal Advisor
Tructyre —Aston
- £75,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Member Support Advisor
NASUWT —Birmingham
- £28,706 - £41,864 a year
- Part-time
- Hybrid work
- School
5d
Transport Coordinator
Gist Limited —Nuneaton
- £32,000 a year
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
- Employee discount
13d
Employee Relations Advisor
Ibstock Plc —Ibstock
- Microsoft Excel
- Microsoft Office
- Human resources
- Employee assistance programme
- Employee discount
11d
Autism Specialist Advisor – Green Offer
Autism West Midlands —Birmingham
- £25,115.76 a year
- Weekend availability
3d
Sales Progressor
Sheldon Bosley Knight —Leamington Spa
- Up to £28,000 a year
- Full-time
- Sales
- Administrative experience
- Typing
- Annual leave
- Employee discount
Quick apply
Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
Training and Implementation Consultant (Aftersales Specialist)
Pinewood.AI —Birmingham
- £28,000 - £42,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
HR Advisor - Employee Relations
Atos —Birmingham
- Microsoft Office
- Human resources
- Organisational skills
- Annual leave
13d
HSE Advisor
Solid State Group PLC —Birmingham
- Full-time
- Communication skills
- Annual leave
- Sick pay
Quick apply
10d
Outbound/ Inbound Sales advisor
ATM Group —City of Leicester
- £24,420 - £27,000 a year
- Full-time
- CRM software
- Sales
- Computer literacy
- Referral programme
Quick apply
7d
Dispenser
Boots —Birstall
- £13.92 - £16.64 an hour
- Part-time
- Travel
- IT
- Employee assistance programme
- Employee discount
Risk & Compliance Advisor
Maritime Transport —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
10d
Senior People Advisor
OneAdvanced —Birmingham
- Human resources
- IT
- Employee assistance programme
- Bereavement leave
4d
Senior HR Consultant (Education)
Stone King —Birmingham
- Full-time
- Hybrid work
- Business development
- Human resources
- Communication skills
Quick apply
Employee Relations Advisor
Shoosmiths —Birmingham
- Microsoft Office
- Analysis skills
- Human resources
Employee Relations Lead
Birmingham City Council —Birmingham
- £54,495 - £64,811 a year
- Full-time
- Human resources
- Leadership
- Communication skills
18h

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legal advisor jobs near coventry

Client Experience Advisor

Select Engineering -
Coventry

Apply Now

Job details

Fixed term contract
£24.07 an hour
1 hour ago

Qualifications

Customer service
Customer relationship management
Communication skills
Time management

Full job description

Location

Coventry

Job type:

Contract

Salary:

£24.07ph INSIDE IR35 (Via Umbrella Solutions)

Contact name:

Keeley Atkinson

Contact email:

[email protected]

Contact phone:

01245403560

Job ref:

37168100

Published:

about 1 month ago

Duration:

12 Months

Expiry date:

01 Aug 2026 23:59

Startdate:

ASAP

POSITION DESCRIPTION:

The Opportunity

The UK Client Relationship Centre is a part of our Customer Experience function. Its core responsibility is to become the proud creator of the world's most desirable, modern luxury brands for the most discerning of clients through delivering exceptional client experiences and support. These services are delivered by our exceptional client experience team.
As a Client Experience Advisor you will be a knowledgeable expert in our brands in order to achieve effective solutions and deliver the highest level of client experience. You will be part of a large team, working in fast paced and energetic environment,
Whilst managing inbound and predominantly proactive customer contacts at key intervals across the client journey, the role focuses on checking in with clients to ensure they are enjoying their vehicles.
This includes coordinating and maintaining communication between clients and retailers on a daily basis. We recruit for individuals who are customer-focused, proactive, and confident in managing multiple touchpoints across the customer journey.
We recruit for attitude and train for skills, seeking candidates who demonstrate a natural aptitude for delivering exceptional client experiences. Applications are welcomed from all industries, as we value transferable skills, strong interpersonal ability, and a genuine passion for customer service.

Key Performance Indicators

High client satisfaction returns via both phone and online chat facilities
Responsibly reviewing goodwill

Key Interactions

Working across all business functions to support client queries and problems to include engineering, manufacturing, legal and commercial All retail partners Third party service providers who support the client experience, examples being the AA, energy providers, insurers the company is committed to equal opportunity for all.

Knowledge, Skills and Experience Essential

We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences.
Experience in delivery of exceptional client experiences is preferential and this can be from retail, hotelier, travel, entertainment or other relevant sectors, equally welcome client experience team members from other automotive brands
An individual with a client first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, seamless and dependable
An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs
Strong decision making and problem solving skills.
An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style
An effective team player, actively leads, develops and supports team members
An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along
Technologically savvy with an ability to navigate multiple client management technologies and previous experience desirable
Strong communication skills, both written and verbal Strong stakeholder management skills
Numerate with excellent attention to detail, with the ability to outline information in a straight forward manner
Results orientated with a determination to make things happen
A highly motivated, energetic and inspirational team player
Ability to identify opportunities for improvements and implement change
Excellent time management skills, able to work on multiple tasks and deliver results to agreed schedules Ability to make quick and competent decisions
Experience of managing a high volume of queries

Desirable

Having worked in a role which has implemented a goodwill process to clients, having reviewed and communicated these decisions to clients.

Key Accountabilities and Responsibilities

Offering exceptional client support for all UK company product owners, being a critical point of contact and resolution
Responsible for building rapport with clients and / or retail teams, accurately understanding queries and delivering exceptional services aiming to provide a first point of resolution whenever possible
Manage client and retailer inbound and outbound contact via all customer communication channels to include telephone, chat, social media and email
Be a knowledgeable expert in the brand and products Identify and manage any complaints on the initial contact
Adopt a Modern Luxury mindset approach in the way you offer robust solutions with the client at the heart of everything you do
Identify opportunities for process improvement, both in the Client Relationship Centre, retailer network and wider business, taking action to continuously improve the operation for the benefit of the client and / or the retailer.
Maintain effective relationships across the whole business and retail network driving client experience
Drive data quality through effective management of client data in customer management systems and be a champion of data protection compliance
Provide creative client and retailer solutions where the client is at the heart of all decision making
Working across all functions, UK national sales centre, retail network and third parties to drive client experience Financially empowered to take appropriate decisions in support of client satisfaction
Act as a role model for company values, principles and behaviours and a true ambassador for delivering modern luxury service delivery
Provide support to the retailer network to assist them in achieving truly modern luxury service delivery, driving client loyalty and retention.
Achieve positive results that generates high customer satisfaction.

Education:

Personal Profile

Individual must be client centric, putting the client at the heart of every action they do.
The individual must be attentive to the finest of details and show great care and passion for the JLR brand.
Adept at multitasking and handling diverse customer needs in a dynamic environment. Fully proficient in verbal and written communication to support our clients across various platforms.

Consultant

Keeley Atkinson

Account Manager

Apply Now

Refine Your Search

legal advisor jobs in coventry

Client Experience Advisor

People & Culture Coordinator

DNA Advisor

Legal Advisor

Member Support Advisor

Transport Coordinator

Employee Relations Advisor

Autism Specialist Advisor – Green Offer

Sales Progressor

Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham

Training and Implementation Consultant (Aftersales Specialist)

HR Advisor - Employee Relations

HSE Advisor

Outbound/ Inbound Sales advisor

Dispenser

Risk & Compliance Advisor

Senior People Advisor

Senior HR Consultant (Education)

Employee Relations Advisor

Employee Relations Lead

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