Train station Work, Jobs in Coventry (with Salaries)

Customer Service Assistant - Platforms - Coventry - Talent Bank
Avanti West Coast —Coventry
- £33,012 a year
- Part-time
- Travel
14h
Customer Services Meet & Greet
Coventry City Council —Coventry
- £25,185 - £26,403 a year
- Full-time
- IT
- Communication skills
2d
Train Sanding Operative
OCS Group —Wednesbury
- £13.45 an hour
- Weekend availability
- Heavy lifting
- Communication skills
Community Safety Officer - Campus Services - 99701 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Full-time
- University
- IT
- Communication skills
- Annual leave
- Sick pay
Receptionist - Fixed Term
Hilton —Birmingham
- £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
Receptionist
Hilton —Birmingham
- £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
13d
Food and Beverage Assistant - Campus Services - 80056 - Grade 2
University of Birmingham —Birmingham
- £24,097 - £25,203 a year
- Weekend availability
- University
- IT
- Communication skills
- Annual leave
- Sick pay
Sport & Fitness Receptionist - UoB Sport & Fitness - 55516 - Grade 3
University of Birmingham —Birmingham
- £25,977 - £27,506 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
11d
Outreach Events Assistant - External Relations - 107600 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- Microsoft Powerpoint
- Project management
- University
- Annual leave
- Sick pay
14d
Roster Clerk (Maintenance/Works Delivery)
Network Rail —Rugby
- £25,409 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee discount
2d
Customer Advisor First Notification of Loss
Hastings Direct —Leicester
- From £26,230 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Life insurance
- Referral programme
Reparaturtechniker
TXO Systems —Solihull
- Full-time
- Free parking
- Employee assistance programme
Customer Services Team Manager
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Call to connect
- IT
- Communication skills
5d
Data Quality Officer
West Midlands Fire Service —Birmingham
- £35,412 - £37,280 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Free parking
- Employee assistance programme
5d
In-House Stylist
AYBL —Redditch
- Full-time
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Resolutions Specialist Claims
Hastings Direct —Leicester
- From £30,700 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Referral programme
11d
Complaints and Compliance Officer
Medical Expert Witness Alliance (MEWA) LLP —Birmingham
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
5d
FM- Operations & Development Manager
Stadium Traffic Management Ltd —Coventry
- £30,000 a year
- Weekend availability
- Travel
- Leadership
- Communication skills
Athlete Executive
AYBL —Redditch
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Operations & Commercial Trainer - Train Drivers
WM Trains —Birmingham
- Full-time
- Driving
- Employee assistance programme

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Customer Service Assistant - Platforms - Coventry - Talent Bank

Avanti West Coast -
Coventry

Apply Now

Job details

Permanent | Part-time | Full-time | Fixed term contract
£33,012 a year
14 hours ago

Benefits

Company pension
Free or subsidised travel

Full job description

Posted 19 July 2026

Salary £33,012

LocationCoventry

Job type Various

Reference040292

Job FunctionStations Team

Our stations team at Coventry are looking for enthusiastic individuals to join our Customer Service Assistant - Platforms - Talent Bank

Various contracts are available including Full time, Part time, Permanent and Fixed term.

At Avanti West Coast it is our mission to be the transport of choice, connecting our customer and communities across the West Coast.

Are you PASSIONATE about delivering excellent customer service with INTEGRITY? Do you have an AMBITIOUS drive to make a genuine difference to others?

Then THIS is THE opportunity for YOU!

Here at Avanti West Coast, we are pushing the boundaries to set new standards for customer experience and operational excellence across our network to the communities we serve. No day on the railway is the same, with over 500,000 customers travelling on our network weekly, our Stations Customer Service Assistants are COMMITTED to keeping our customers safe at the station and play a vital role in keeping the network moving seamlessly.

In this role you can bring your AUTHENTIC self to make our customers experience memorable as they travel through our stations. We want you to be you!

As a Customer Service Assistant on a station, you will:

Provide travel assistance, information and guidance to customers throughout the station including on platforms, concourse and all public areas.
Take initiative in problem solving and providing reassurance to customers
Ensure the safe and punctual dispatch of all services.
Keep colleagues and customers safe through completing safety checks on the station.
Be an ambassador for the company by going above an beyond for our customers.
Provide travel assistance, information and guidance to all customers ensuring they are well informed and confident travelling on our network
Assist customers with their travel needs, offering reassurance through effective problem-solving and providing accurate journey advice.

If there's nothing you like better than learning new things and meeting new people, then you could be just who we're looking for.

Take a look at the role profile here.

Please note this is a safety critical position and you will need to pass a safety critical medical if successful with your application. Training will be provided.

If successful with your application you will be placed in a Talent Bank and offered a role as and when they arise.

As well as working with a fantastic team you will also receive: -

Final salary pension
Free travel on Avanti West Coast for you/spouse/partner/dependents
Privilege Travel card (75% off other train operators fares for leisure travel)
30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
10 free journeys on other First Group Train Operators

If this opportunity excites you then we want to hear from you!

We reserve the right to withdraw this advert at any time due to high volumes of applications.

Apply now to join our team and make a difference at Avanti West Coast. All training will be provided!

Please note: If you are successful through the recruitment process you will be placed in a Talent Bank. A Talent Bank is where we will hold your details for 12 months. When suitable roles become available, we will make contact to offer you the opportunity. Therefore, you will not need to apply for the Customer Service role for this station again for 12 months. After 12 months if you have not been offered a role, you would need to reapply

Be You. With Us.

At Avanti West Coast, we believe our strength comes from the unique perspectives, experiences and backgrounds of our people. We are proud to build a workplace where diversity is embraced, and everyone is supported to thrive.

We welcome individuals of all races, religions, ages, genders, gender identities, sexual orientations and abilities. Our goal is to reflect the communities we serve and create an environment where everyone feels valued and heard.

When you join Avanti West Coast, you become part of a close-knit team that encourages authenticity. We want you to bring your whole self to work. No need to change who you are to fit in. Your individuality is what makes us better.

We celebrate it, we respect it and we put it to great use.

Our Avanti West Coast Values

Passionate- We foster a culture where everyone is driven by our mission and are dedicated to achieving it together.

Committed- We are committed to safety, reliability and delivering the very best for our customers, our colleagues, stakeholders and the industry.

Integrity- We believe in taking responsibility for our reactions and decisions to ensure we do the right thing even when it is difficult to do and hold others accountable for doing the same.

Ambitious- We strive to be the best and are curious to new ways of working within our business and the wider industry.

Authentic- We are genuine, caring and grounded individuals that operate and communicate with openness, trust and clarity.

Apply Now

Refine Your Search

train station jobs in coventry

Customer Service Assistant - Platforms - Coventry - Talent Bank

Customer Services Meet & Greet

Train Sanding Operative

Community Safety Officer - Campus Services - 99701 - Grade 4

Receptionist - Fixed Term

Receptionist

Food and Beverage Assistant - Campus Services - 80056 - Grade 2

Sport & Fitness Receptionist - UoB Sport & Fitness - 55516 - Grade 3

Outreach Events Assistant - External Relations - 107600 - Grade 5

Roster Clerk (Maintenance/Works Delivery)

Customer Advisor First Notification of Loss

Reparaturtechniker

Customer Services Team Manager

Data Quality Officer

In-House Stylist

Customer Resolutions Specialist Claims

Complaints and Compliance Officer

FM- Operations & Development Manager

Athlete Executive

Operations & Commercial Trainer - Train Drivers

I want to receive the latest job alerts for train station in coventry

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