Technical support occupations Work, Jobs in Cowie, Stg (with Salaries)

First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
- From £26,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
2d
Technical Support Assistant (F/T 37.5h)
Fitshop UK Limited —Glasgow
- £24,785 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Software Support Analyst
CGI —Glasgow
- Full-time
- Azure
- DevOps
- Communication skills
Quick apply
Senior Application Support Consultant
Symology Ltd —Falkirk
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Profit sharing
- Health & wellbeing programme
Quick apply
4d
Administrator (Support & Operations)
HCLTech —Glasgow
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
10d
IT Support Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Communication skills
Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
IT Support (1st Line/2nd Line)
School Talent —Crieff
- £26,000 - £34,000 a year
- Full-time
- School
Quick apply
23h
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
2d
Support Analyst
GAP Group —Glasgow
- Full-time
- Organisational skills
- IT
- In-person
IT Apprenticeship
RM Education Limited —Bellshill
- Hybrid work
- IT
- Annual leave
2nd Line Technical Engineer
Redsquid Communications —Glasgow
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Customer Assistance Support
iomart —Glasgow
- £26,500 a year
- Full-time
- IT
- Communication skills
8d
Implementation & Support Consultant
The Anywhere Company —Glasgow
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
Quick apply
End User Support Technician
Thales —Glasgow
- Weekend availability
- Windows
- IT
- Communication skills
- Annual leave
- Employee assistance programme
IT Support Technician
Complete IT Systems —Glasgow
- Full-time
- Azure
- AWS
- IT
IFS Project & Procurement Support Analyst
March —Glasgow
- £0.01 a year
- ERP systems
- Communication skills
Quick apply
IFS Support Analyst - Finance
March —Glasgow
- £0.01 a year
- ERP systems
- Communication skills
Quick apply

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technical support occupations jobs near cowie, stg

First Line Desktop and Network IT Support Engineer.

2e-volve UK Limited
Stirling

Quick apply

Job details

Full-time
From £26,000 a year
2 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Computer repair
Customer service
English
Driving
IT support

Full job description

Overview

An exciting opportunity has arisen to join an IT Managed Service Provider based in Stirling. We are a Microsoft Small and Midmarket Cloud Solutions provider specialising in delivering IT Support Desk Contracts, IT consultancy and professional IT services.

The successful candidate should have outstanding people skills, excellent commercial and technical awareness and high standards of professionalism to join this successful team. We are friendly employee-owned business that has enjoyed a strong level of organic growth and established itself as a key player within the area’s IT Support sector over the last 25 years.

Job Purpose

To provide IT support to our contract clients, assisting them with hardware and software problems via phone and email. Over 80% of the fixes will be by remote.

Duties & Responsibilities

To provide 1st/2nd line technical support; answering support queries via phone and email.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a high degree of customer service for all support desk queries.
Manage and prioritise support Trouble tickets, ensuring timely resolution and high customer satisfaction.
Assist with hardware and software purchases, installations, configurations, and updates.
Diagnose and troubleshoot technical issues, escalating complex problems when necessary.
Maintain accurate and detailed records of support requests and resolutions in our bespoke CRM.
Collaborate with other team members to improve the delivery of our services.
Ensure compliance with company IT policies and procedures.
Provide guidance and support to end-users on IT best practices.
Visit client sites to perform installations/repairs and resolve technical issues. Assist with the processing of client equipment.

Skills/Attributes

Required Essential Skills

Experience working with Windows Server environments,
Experience working with Windows Desktop environments.
Experience working with Microsoft 365Networking – Routers/Switches/Firewalls installation and operation,
Printer installation and operation,

Attributes

Excellent telephone manner,
Good written and spoken English,
Good understanding of PC and Server hardware set-up and configuration,
Good base-level PC hardware diagnosis and repair skills,
Good troubleshooting skills
‘Hands-on’ approach and willingness to learn and teach,
Flexible, pro-active approach,
Prepared to own the problem,
Calm under pressure,
Good Team player,
Good customer service skills,
Full Driving License.

Location

Based in Stirling working hours Monday – Thursday 8am – 5pm and Friday 8am – 3:45pm.

Pay: From £26,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in cowie, stg

First Line Desktop and Network IT Support Engineer.

Technical Support Assistant (F/T 37.5h)

Software Support Analyst

Senior Application Support Consultant

Administrator (Support & Operations)

IT Support Apprentice

Inbound Technical Support Advisor

IT Support (1st Line/2nd Line)

Regional IT Support Specialist

Desktop Support Technician

Technical Support Engineer

Support Analyst

IT Apprenticeship

2nd Line Technical Engineer

Customer Assistance Support

Implementation & Support Consultant

End User Support Technician

IT Support Technician

IFS Project & Procurement Support Analyst

IFS Support Analyst - Finance

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