Operations associate Work, Jobs in Cowplain, Ham (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Havant
- Full-time
- English
Platform Support Associate
Saltus —Fareham
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Time management
Quick apply
6d
Operations Supervisor , AM Shift
Amazon UK Services Ltd. —Bognor Regis
- Full-time
- English
- Team management
- Communication skills
Team Member
NEXT —Havant
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d
Safety Technician
Amazon UK Services Ltd. —Havant
- Full-time
- Travel
Part Time Sales Assistant
Gunwharf Quays —Portsmouth
- £13.09 an hour
- Part-time
- Customer service
- Organisational skills
- Retail management
- Employee discount
- Flexible schedule
1d
Graduate Associate Communications Engineer
QinetiQ —Portsmouth
- £39,825 - £44,250 a year
- Full-time
- Computer Science
- Engineering
- Communication skills
- Employee discount
9d
Sales Associate
Coach —Portsmouth
- £28,080 - £30,000 a year
- Part-time
- Computer literacy
- English
- POS
- Employee discount
2d
Sales Associate - Gunwharf Quays (12 hours per week, Temporary)
Gant —Portsmouth
- Part-time
- Sales
- Customer service
- Communication skills
Senior Sales Associate/Key Holder
Gunwharf Quays —Portsmouth
- Part-time
- Customer service
- Retail sales
Store Supervisor- Portsmouth
ASICS —Portsmouth
- Weekend availability
- Merchandising
- English
- Maths
Senior Sensors Product Manager
Cytiva —Chichester
- Full-time
- English
- Presentation skills
- Bachelor's degree
Associate Product Manager, MK.IO
MediaKind —Southampton
- Hybrid work
- Computer Science
- Engineering
- Analysis skills
Quick apply
12d
Associate Director - Regulatory
Estee Lauder —Petersfield
- Windows
- Analysis skills
- Project management
Finance Business Partner
Pall —Chichester
- Full-time
- Bachelor's degree
- Travel
- Leadership
- Annual leave
Part Time Sales Associate - 32 HRS
Deckers Brands —Portsmouth
- Part-time
- Customer service
- Organisational skills
- Retail management
- Employee discount
- Flexible schedule
Associate Project Surveyor
AECOM —Southampton
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
Field Service Engineer
GE Vernova —Portsmouth
- Full-time
- Engineering
- Continuous improvement
- Travel
Senior DevOps Engineer
AVASK —Southampton
- £70,000 - £90,000 a year
- Hybrid work
- Azure
- DevOps
- Annual leave
Quick apply
Modern Desktop Engineer
Roke —Romsey
- Full-time
- Customer service
- SharePoint
- Linux
2d

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Havant

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Administrative support experience
Logistics
English
Customer interaction
Outbound calling
Supply chain customer service

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

operations associate jobs in cowplain, ham

Delivery Station Liaison Agent

Platform Support Associate

Operations Supervisor , AM Shift

Team Member

Safety Technician

Part Time Sales Assistant

Graduate Associate Communications Engineer

Sales Associate

Sales Associate - Gunwharf Quays (12 hours per week, Temporary)

Senior Sales Associate/Key Holder

Store Supervisor- Portsmouth

Senior Sensors Product Manager

Associate Product Manager, MK.IO

Associate Director - Regulatory

Finance Business Partner

Part Time Sales Associate - 32 HRS

Associate Project Surveyor

Field Service Engineer

Senior DevOps Engineer

Modern Desktop Engineer

I want to receive the latest job alerts for operations associate in cowplain, ham

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