Service desk analyst Work, Jobs in Coxhoe, Dur (with Salaries)

Service Desk Analyst x 2
Middlesbrough Council —Middlesbrough
- £31,022 - £32,597 a year
- Full-time
- Continuous improvement
12d
Service Desk Analyst
Nomad Digital —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Word
- Travel
- Analytics
- Annual leave
- Referral programme
Quick apply
14d
IT Support Analyst Apprentice
APPRENTIFY GROUP —Newcastle upon Tyne
- £25,878 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
6d

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1st/2nd Line IT Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
Sound capability handling support calls. Handling cash balancing issues in a retail environment. To log all support calls and prioritise them accordingly.
From £15.18 an hour
Quick apply
5d
1st Line Support Engineer
razorblue Careers —Stockton-On-Tees
Hybrid working - After probation, split time evenly between office and home. Respond to client queries and service requests. Tablet and mobile device support.
£25,775.00 - £25,775.88 a year
Quick apply

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Service Desk Analyst x 2

Middlesbrough Council -
Middlesbrough

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Job details

Full-time
£31,022 - £32,597 a year
12 days ago

Qualifications

Technical troubleshooting
Continuous improvement
Customer support
Application support

Full job description

Middlesbrough Council is looking for an enthusiastic and customer-focused ICT Service Desk Analysts to join our ICT Services team.

Are you passionate about technology and delivering excellent customer service?

This is an exciting opportunity to play a key role in supporting the technology that enables Council services to operate effectively and efficiently for our residents and communities.

As part of our ICT Service Desk team, you will provide first-line support across a wide range of technologies, including Microsoft 365, end-user devices, business applications and workplace technology. You will help resolve technical issues, support users across the organisation and contribute to the continuous improvement of our ICT services.

We are looking for someone with experience of delivering ICT support in a customer-focused environment, who enjoys problem-solving, communicating with people and working as part of a collaborative team. Whether supporting users remotely or on-site, you will be committed to delivering a professional, high-quality service and helping colleagues make the best use of technology.

The opportunity to work with modern technologies and contribute to the Council's digital transformation journey.

A supportive and inclusive working environment where your contribution is valued. If you are customer-focused, technologically minded and looking for an opportunity to develop your ICT career within a forward-thinking organisation, we would love to hear from you.

For an informal discussion about the role, please contact Lynsey Zipfell on 01642 726068 or email [email protected]

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

Telephone: 01642 727088
Email: [email protected]

Apply Now

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