Product support Work, Jobs in Craigavon, Arm (with Salaries)

Customer Success Executive
Whytematter —Belfast
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Travel
Supervisor
Schuh —Craigavon
- Part-time
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Postperson with Driving
Royal Mail Group —Banbridge
- Part-time
- Employee discount
Part-Time Beauty Advisor
Bellamianta —Craigavon
- Part-time
- Bilingual
- Social media management
- Basic maths
- Free parking
- Flexitime
Quick apply
2d
Product Support Engineer
Mitie —Lurgan
- £41,097 a year
- 12 hour shift
- Communication skills
- Free parking
- Employee discount
2d
Service Desk Analyst
Pilgrim's Europe —Craigavon
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
Customer Service Sales Advisor
Kingspan Water and Energy —Craigavon
- £27,494 a year
- Full-time
- IT
- Communication skills
- Employee discount
- Referral programme
Quick apply
8d
General Assistant (8 Hours) - Portadown Outlet
Lynas Foodservice —Portadown
- £12.71 an hour
- 8 hour shift
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
3d
Supervisor
Savers —Portadown
- £13.50 an hour
- Weekend availability
- Employee assistance programme
- Sick pay
1d
Quality Assistant/Product Specification
TS Foods Limited —Castlewellan
- £29,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
- Employee discount
Quick apply
Sales Assistant
Savers —Portadown
- £9.75 - £13.00 an hour
- Weekend availability
- Employee assistance programme
- Sick pay
1d
Technical Graduate Opportunities
Almac Group —Craigavon
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Armed Forces Community - Industry Belfast
Thales —Belfast
- Full-time
- Annual leave
- Employee discount
Tesco Colleague - Craigavon Extra
Tesco UK —Craigavon
- From £13.28 an hour
- Full-time
6d
VacancyTitle: Technical Officer
Pilgrim’s Europe —Craigavon
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Pharmaceutical Development - Graduate Opportunities
Almac Group —Craigavon
- Full-time
- Bachelor's degree
- Communication skills
Formulation Development Group Leader
Almac Group —Craigavon
- Full-time
- Doctoral degree
- Engineering
- Business development
- Flexitime
Technical Officer
Pilgrim's Europe —Craigavon
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Quick apply
6d
Customer Assistant - Operations - Craigavon Simply Food
Marks & Spencer —Craigavon
- £13.41 an hour
- Part-time
- Employee discount
Production Operative
Kingspan Water and Energy —Portadown
- £14.79 an hour
- 12 hour shift
- Hand tools
- Employee discount
- Referral programme
Quick apply
7d

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Customer Success Executive

Whytematter
Belfast

Apply Now

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Private medical insurance

Qualifications

Microsoft Office
Analysis skills
B2B
Software development
IT
Business
Google Analytics
Account management
Communication skills
A Level

Full job description

This is an excellent time to join a multi-award-winning company. The right candidate will have an opportunity to work in a friendly, dynamic and inclusive working environment with like-minded, talented and passionate individuals with options for hybrid working giving the flexibility to work a mix of in the office and at home.

Working in one of the key business teams, the role provides the opportunity to take ownership of existing accounts, onboard new partners/customers and develop successful, long-term partnerships. You will contribute directly to the success of the company and your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts.

The role provides significant opportunity to build on current customer relationships to grow existing accounts and great career progression opportunities to take on larger accounts and more responsibility.

In this role you will:

Manage multiple customer accounts, meeting with account contacts to maintain effective working relationships and identify potential new sales opportunities and solutions for existing customers.
Effectively negotiate commercial and contractual terms for new and add on product lines and ongoing accounts.
Liaise and attend customer meetings, conferences and exhibitions which could involve some travel primarily within the UK to aid business and organisational development.
Share knowledge with colleagues and where appropriate assist junior employees.
Develop a good understanding of the market and customers to anticipate future needs, identify and drive opportunities for growth, based on your knowledge of the company product lines.
Provide product support for customer accounts, liaising with other teams to resolve issues in a timely manner.
Onboard new customers, liaising with other teams to ensure a smooth process.
Monitor and report on business activities and provide accurate and timely reports to customers and the customer success manager.
Collaborate with other teams, including engineering and product management to deliver new opportunities and ensure alignment with customer expectations on roll out of new customer products or updates.

Personal Specification

The successful candidate will be:

Determined and eager to embrace new experiences and responsibilities.
Confident and empathetic communicator able to understand other’s points of view.
Thrive on customer interaction and comfortable dealing with senior company executives.
Natural planner with an organised mindset and approach to work.

Academics

Degree in a business or IT field, ideally with a 2:1 or equivalent or relevant experience in this sector.
3 grades ‘B’s or above at A-Level are desirable although not essential.

Essential Criteria

Minimum of 3 years’ experience in a customer facing, account management role, ideally from a technology, consulting or insurance/financial/utilities product background.
Experience of managing and maximising the profitability of multiple B2B relationships.
Experience of working in a target driven environment.
Excellent analytical and data interpretation skills.
Excellent skills in MS Office (particularly Excel).
Proven ability to self-educate.
Superb written and verbal communication skills. Able to communicate confidently face to face and virtually.

Desirable

Experience in an IT, e-commerce, fintech or financial services environment.
An appreciation of web/software development.
Experience of CRM and Google Analytics would be beneficial.

Permanent Full time 37.5 hours

This company offers a competitive salary and comprehensive benefits package, including:

Bonus.
Private medical insurance.
Life assurance.
Pension and opportunity for annual pension review.
Health cashback plan.
Hybrid working arrangements.
Annual travel card loan.
Additional service-related holidays.
Option to buy additional holidays.
Cycle to work scheme.
Full access to online learning system.
Wide-ranging discount reward schemes.

If you are interested in this role, simply click the APPLY button or alternatively, phone KIRSTY on 07715582743

Apply Now

Refine Your Search

product support jobs in craigavon, arm

Customer Success Executive

Supervisor

Postperson with Driving

Part-Time Beauty Advisor

Product Support Engineer

Service Desk Analyst

Customer Service Sales Advisor

General Assistant (8 Hours) - Portadown Outlet

Supervisor

Quality Assistant/Product Specification

Sales Assistant

Technical Graduate Opportunities

Armed Forces Community - Industry Belfast

Tesco Colleague - Craigavon Extra

VacancyTitle: Technical Officer

Pharmaceutical Development - Graduate Opportunities

Formulation Development Group Leader

Technical Officer

Customer Assistant - Operations - Craigavon Simply Food

Production Operative

I want to receive the latest job alerts for product support in craigavon, arm

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