Customer care coordinator Work, Jobs in Cramlington, Nbl (with Salaries)

Bookings Co-ordinator - Parkers Chauffeurs
Parkers Chauffeurs —Newcastle upon Tyne
- £14.50 an hour
- Customer service
- English
- Driving
Marketing and Events Coordinator
Blyth Tall Ship —Blyth
- £25,500 - £28,200 a year
- Full-time
- Social media management
- Project management
- Organisational skills
- Free parking
Quick apply
6d
Customer Service & Internal Sales Coordinator
Envea —Ashington
- Full-time
- Sales
- Customer service
- Microsoft Office
Conference & Events Sales Coordinator (Part Time)
Culture Quarter / The Fire Station / The Engine Room —Sunderland
- £14.04 - £16.00 an hour
- Part-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
8d
Patient Services Coordinator
Curaleaf International —Sunderland
- Full-time
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
7d
Cafe Co-ordinator / Manager
Foundation For Good —Consett
- £24,999 - £25,000 a year
- Full-time
- In-person
- Café
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7h

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customer care coordinator jobs near cramlington, nbl

Bookings Co-ordinator - Parkers Chauffeurs

Parkers Chauffeurs
Newcastle upon Tyne

Apply Now

Job details

£14.50 an hour

Qualifications

Driving Licence
Customer service
English
Driving
Organisational skills
IT
Communication skills

Full job description

We are seeking a highly organised and professional Bookings Co-ordinator to manage client enquiries and booking requests using Parker’s internal booking system. This role is key to delivering an exceptional customer experience while ensuring efficient scheduling and optimal vehicle utilisation.

This position comes with a very attractive salary of £14.50 an hour with huge potential to learn and develop beyond this role going forward.

Key Responsibilities

Manage incoming client enquiries and booking requests via Parker’s internal systems
Handle inbound and outbound calls in a professional, courteous manner, adhering to best industry standards
Communicate effectively with customers, chauffeurs, travel agents, corporate bookers and internal teams
Qualify, gather and accurately record reservation details to maximise revenue and vehicle efficiency
Respond promptly and professionally to emails and chat enquiries, ensuring clear and accurate communication
Provide accurate information on services, vehicle options, coverage areas and pricing
Ensure all reservations are processed, confirmed and executed in line with company protocols
Collaborate closely with internal teams to coordinate bookings and respond to client requests
Monitor and follow up on customer enquiries to ensure a seamless service experience
Maintain strict confidentiality when handling sensitive customer data, including personal and payment information
Report any issues with systems or equipment that may impact service delivery

Key Skills & Experience

Strong IT literacy and ability to learn booking systems quickly
Excellent customer service skills and professional telephone manner
Proven ability to manage scheduling and resource allocation effectively
Strong organisational skills with a high attention to detail
Ability to work under pressure and manage last-minute requests
Proactive, solution-focused mindset
Effective communication skills, with fluency in English
Experience liaising with chauffeurs, hotels, corporate clients and travel teams

Working Hours

Flexibility required to work shifts between 8:00am – 10:00pm

Qualifications

Full UK Driving Licence (preferred)

Apply Now

Refine Your Search

customer care coordinator jobs in cramlington, nbl

Bookings Co-ordinator - Parkers Chauffeurs

Marketing and Events Coordinator

Customer Service & Internal Sales Coordinator

Conference & Events Sales Coordinator (Part Time)

Patient Services Coordinator

Cafe Co-ordinator / Manager

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