Call center supervisor Work, Jobs in Cramond, Edh (with Salaries)

Contact Centre Team Leader – Full Time
Vets Now —Dunfermline
- £33,150 a year
- Full-time
- Customer service
- Mentoring
- Leadership
- Annual leave
11d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Sales Team Leader
Verisure Services (UK) Limited —Edinburgh
- £24,000 a year
- Full-time
- Sales
- Team management
- Communication skills
- Employee discount
- Referral programme
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —Glasgow
Previous Fundraising: Experience in telephone fundraising, or related sales/customer service roles. Experienced fundraisers with at least 2 years of fundraising…
£13.45 - £14.50 an hour
Quick apply
2d
Call Handler – Full Time
Vets Now —Dunfermline
Handle incoming and outgoing calls promptly and professionally. Health cash plan via Simply Health. Follow established call handling protocols.
£13.45 an hour

I want to receive the latest job alerts for call center supervisor in cramond, edh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center supervisor jobs near cramond, edh

Contact Center Team Leader jobs in Stockport

Retail Team Leader jobs in London

Contact Center Team Leader jobs in Manchester

Contact Center Team Leader jobs in Edinburgh

Care Team Leader jobs in Glasgow

Team Manager Adult Social Services jobs in London

Contact Center Team Leader jobs in Birmingham

Football Team Accounting jobs in London

Sales Team Leader jobs in Leeds

Sales Team Leader jobs in Ossett

Sales Team Leader jobs in Manchester

Care Team Leader jobs in London

Sales jobs in Dumfries And Galloway

Team Valley jobs in Gateshead

Service Desk Team Leader jobs in Leeds Ls17

Service Desk Team Leader jobs in Birmingham

Service Desk Team Leader jobs in Earby Bb94

Service Desk Team Leader jobs in Manchester

Contact Centre Team Leader – Full Time

Vets Now -
Dunfermline

Apply Now

Job details

Permanent | Full-time
£33,150 a year
11 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Mentoring
Leadership
Communication skills

Full job description

Location

Dunfermline, Scotland

Job Type

Permanent

Salary

33,150 PA

About the Job

Are you looking for a new leadership challenge?

Be part of the UK’s leading provider of Emergency Pet Care

We are at the forefront of emergency and critical care, making a real difference to pet owners and saving the lives of pets each day. We provide cover to over 1000 vet practices and have over 60 emergency clinics and specialist referral hospitals across the UK. Vets Now are truly at the cutting edge of pet emergency services.

About the role

We are currently seeking a Contact Centre Team Leader to join our contact centre based in Dunfermline.

This is a full-time, permanent position working 37.5 hours per week.

The role involves working 5 days out of 7 to cover contact centre opening hours.

Shifts include weekday evenings, weekend days and evenings, and overnight work.

Lead from the front

Working as a contact centre team leader at Vets Now will expose you to rewarding experiences you simply wouldn’t see in any other contact centre role.

This role will involve leading, motivating and supporting a team of call handlers who are the first point of contact for worried pet owners in an emergency. Our contact centre team, the pet equivalent of 999, are motivated by driving service excellence.

You will be based at our support office in Dunfermline and will be fully supported by our clinical and senior management team. Our network of pet emergency clinics and emergency specialty hospitals work in collaboration to ensure we can offer the best emergency and critical care in the country. Whether it’s sharing best practice or offering an empathetic ear, you will never be alone at Vets Now.

Are you a successful leader with strong operational skills?

We are the experts in emergency and critical care veterinary practice and that’s why we only employ the best. To be a part of our operational leadership team we are looking for someone with:

Experience of working within a client or customer service environment. Ideally some of this experience will have been gained in a contact centre environment.
Excellent customer service and communication skills
Previous experience of working in a leadership role
Experience of supporting, coaching and mentoring in the workplace
Ability to work well under pressure, maintaining the tact and diplomacy required in challenging situations
Demonstrate the ability to work to tight deadlines and seek solutions to problems
Ability to adapt quickly and professionally to a rapidly changing environment
Experience in working in a high volume, fast-paced environment
Excellence in attention to detail
A passion for delivering service excellence

Benefits

Competitive salary
7 weeks pro rata annual leave
Your birthday as a paid day off
Cash Health Plan provided by Simply Health
Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
UK Standard Pension contributions – 5% Employee/3% Employer
Discounted staff pet care
Membership of employee wellbeing programme
Death in service of two times annual salary
Company sick, maternity, paternity and adoption pay schemes

Apply Now

Refine Your Search

call center supervisor jobs in cramond, edh

Contact Centre Team Leader – Full Time

L1 Service Desk Team Leader

Sales Team Leader

Other jobs to consider

I want to receive the latest job alerts for call center supervisor in cramond, edh

Explore jobs in more locations

About the Job

Jobseeker tools

Employer Tools

Browse

Stay Connected