Title:
Property and Lettings Manager - Full-time, Part-time
Location: South Queensferry, Estate Office (In-Person)
The Role
We are seeking a Property and Lettings Manager to work exclusively with one of our prestigious Clients, based close to South Queensferry. The Estate comprises a diverse property portfolio with over 70 residential properties and numerous commercial leases, including workshops, offices and a farm shop. The Property Manager will be required to deliver outstanding proactive support to our client, displaying a strong focus on exceptional client service.
Responsibilities will include but are not limited to the following:
- Responsible for lease renewals, rent reviews and administrative support in the estate office.
- Managing a portfolio of leases and maintain general tenant management functions including lettings; rent reviews; changes of use; alteration of property; schedules of conditions/dilapidations; monitoring and reporting of property defects.
- Acting as a first point of contact to tenants for reactive repairs and queries before obtaining quotations for minor repair works and instructing contractors in accordance with D&R’s procedures.
- Work with Clerk of Works to assist with the preparation and updating of periodic repair schedules, proactive and reactive maintenance works, and compliance matters.
- Preparing tenancy agreements and licences.
- Ensuring Tenancy Agreements are signed and completed in a timely manner and copies are recorded.
- Liaise with outgoing tenants regarding check-out and updating utility companies.
- Obtaining energy performance certificates and electrical condition reports.
- Organising inventories and schedules of condition.
- Liaising with the wider client team relating to the start of tenancies and rent changes.
- Assisting with the management of contractors.
- Arrange property inspections for third parties as required.
- Preparing reports, presentations using PowerPoint, and spreadsheets using excel.
- Maintaining electronic files/paper filing system ensuring department compliance with RICS, money laundering rules, QMS and company processes and procedures.
- Enhance skills by attending training as required.
- Comply with D&R IT and Data Protection policies and procedures.
- Understand and adhere to QMS process and undertake audits as required.
- Maintaining a high level of confidentiality and professionalism when dealing with clients and colleagues.
What you will need to succeed
Qualifications and IT skills
- Qualified Letting Agent.
- Intermediate/Advanced IT skills including MS word, excel & PowerPoint.
Skills and Attributes
- Excellent organisational skills with the ability to prioritise effectively.
- Exceptional communication skills, both verbal and written.
- Attention to detail.
- Positive, proactive and flexible approach.
- Excellent ability to work flexibly and multitask.
- Must be a team player but also demonstrate own initiative.
- Effectively carry out routine tasks.
- Dependable – team can rely on job holder to produce work to deadlines.
- Ability to work under pressure.
- Enthusiasm to do a good job.
- Flexible and adaptable approach to work.
- Proactive with strong ownership approach to operational workflow.
- Confidential and trustworthy.
- Client focused – internal and external customers.
- Positive, numerate and detail orientated.
- Organised and able to prioritise workload to meet deadlines in a fast-paced environment.
- Demonstrable level of residential and commercial lettings experience within a professional services environment.
- Knowledge of the applicable property lettings legislation, including the Private Housing (Tenancies) (Scotland) Act 2016.
- Preferably experience in working with colleagues to create and deliver property repair budgets.
If you are passionate about property & lettings and interested in joining our friendly team of rural experts we would love to hear from you. We offer competitive salaries, a generous holiday package (which rises with length of service), your birthday off and access to health and wellbeing support.
Additional benefits will be discussed with successful applicants.
Job Types: Full-time, Part-time, Permanent
Benefits:
- Additional leave
- Company events
- Company pension
- Free onsite parking
- Health & wellbeing programme
- Referral programme
Schedule:
Monday to Friday, No weekends
Licence/Certification:
- Driving Licence (required)
Work Location: This is an in person role based in South Queensferry.
Job Types: Full-time, Part-time, Permanent
Benefits:
- Additional leave
- Company pension
- Health & wellbeing programme
- On-site parking
- Referral programme
Experience:
- property lettings : 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
