Accommodation Manager
We are currently recruiting for an Accommodation Manager to join our team!
dwell Student Living is a provider of exceptional living experiences for students, with a focus on comfort, convenience, and community. Our thoughtfully designed residences prioritise academic success and personal growth, built upon our pillars of respect, integrity, creativity, and excellence. We have properties across England, with a mission to redefine the student living experience and set the standard in student housing.
The Role
This is a full-time on-site role for an Accommodation Manager located in Newcastle. The Accommodation Manager will be responsible for overseeing the day-to-day operations of the residence, managing staff, maintaining the building and facilities, ensuring health and safety compliance, and providing exceptional customer service to residents.
Who are we looking for?
We are looking for a strong and confident individual to come on board and help manage a small team to ensure the site operates to full capacity all year round. We expect our accommodation managers to be brand champions and lead from the front setting a standard and example to staff.
Our business relies on students wanting to stay with us, and as Accommodation Manager we would expect you to be the key driver behind your team to ensure we are offering the best service to our students.
Do you fit the criteria?
- Experience in property management or similar field
- Strong communication and interpersonal skills
- Excellent organisational and time management skills
- Ability to work well under pressure and in a fast-paced environment
- Sound knowledge of health and safety regulations
- Good IT skills, including proficiency with Microsoft Office
- Experience with budgeting and financial management
- Experience of working with HMO properties or PBSA properties.
dwell Student Living Values
RESPECT: We treat every individual with consideration, dignity, and respect always. We are sensitive and attentive to different needs arising from the diverse backgrounds, nationalities, religions, traditions, and culture. We have in place consultation and grievance mechanisms for the well-being of our residents, customers, and staff.
INTEGRITY: We believe in upholding the highest standards of integrity and to act with honesty confidently always. We have the courage to do what is right and earn the trust of all our customers and stakeholders, dedicating our best knowledge and skills to obtain the best outcome.
CREATIVITY: We explore innovative methods, processes, and best practices to achieve higher efficiency and productivity to stay ahead value. As a team, we encourage personal initiative, resourcefulness, and a positive mind-set for change to make a difference. This ensures that we embrace change while constantly improving ourselves to keep ahead of competition and enables us to continue pushing boundaries and expectations.
EXCELLENCE: We strive for excellence and persevere in everything we do to obtain the best outcome. Our focus and commitment to quality is embedded in every aspect of our business – not just physical infrastructure and products, but also our relationships, processes and services that go into creating a healthy and positive environment.
Pay: £31,350.00 per year
Benefits:
- Cycle to work scheme
- Free parking
- On-site parking
Experience:
- Student Accommodation: 3 years (required)
- Management: 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
