Maintenance administrator Work, Jobs in Crawley, Eng (with Salaries)

Maintenance Administrator
Frontier Pitts Ltd —Crawley
- Up to £26,000 a year
- Full-time
- CRM software
- Microsoft Office
- Data entry
Quick apply
10d
Office Administrator / Maintenance Coordinator
Caspian giles —Fulham
- £26,000 - £32,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Work from home
Quick apply
8d

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Office Administrator / Maintenance Coordinator
Caspian giles —Fulham
Responding to client emails and general enquiries in a professional and timely manner. Confidence communicating with clients and contractors by telephone and…
£26,000 - £32,000 a year
Quick apply
8d

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Maintenance Administrator

Frontier Pitts Ltd
Crawley

Quick apply

Job details

Full-time
Up to £26,000 a year
10 days ago

Qualifications

CRM software
Customer communication
Contract management
Customer service call handling
Meeting coordination
Inbound customer enquiry call handling
Spreadsheets
Client communication
Microsoft Office Suite
Microsoft Office
Appointment booking and call handling
Contract renewal support
Data entry
Organisational skills
Contracts
Customer support
Customer interaction
Contract administration

Full job description

Company Overview

Frontier Pitts Ltd is a leading British manufacturer specializing in security solutions, including gates, barriers, and vehicle mitigation systems. With a commitment to quality and innovation, we provide comprehensive services from design to installation and maintenance.

Summary

The Maintenance Administrator plays a key role in supporting the smooth running of the Maintenance Department. This position provides essential administrative, contract and customer support to ensure our service delivery, renewals, and operational commitments are met consistently and professionally. The role requires strong organisation, accuracy, and confidence in managing multiple priorities within a fast‑paced environment.

Key Responsibilities

Contract Administration — Prepare, issue and manage maintenance contract renewals, warranty upgrades (fully comp, standard and one off service), and associated documentation. Ensure all records are accurate, up to date, and aligned with customer requirements.
Inbox Management — Monitor and manage the maintenance inbox, ensuring timely responses, correct allocation of queries, and professional communication with customers and internal teams.
Telephone Cover — Provide first‑line telephone support for maintenance enquiries, logging calls, directing queries appropriately, and maintaining excellent customer service standards.
Compliance — Access requests, RAMS distribution and any compliance‑related documentation required for engineer attendance.
Meeting & Diary Management — Schedule internal and external meetings, manage diaries for the maintenance team, and coordinate engineer availability where required.
Warranty Administration — Support warranty upgrades, warranty tracking, and customer communication relating to warranty status and options.
Portal CRM Management — Upload documents, invoices, and reports to customer portals and in house CRM systems ensuring accuracy and timely completion.
Booking in Engineer visits.
General Administrative Support — Maintain records, update spreadsheets, support reporting, and assist with any operational tasks required to keep the department running efficiently.

Skills & Attributes

Strong organisational skills with the ability to manage multiple tasks simultaneously
Confident communicator with a friendly, professional manner
High attention to detail and accuracy
Proactive approach to problem‑solving and workload management
Comfortable working in a fast‑paced, service‑driven environment
Competent with Microsoft Office and general administrative systems

Full Time (Monday–Friday, 9:00–17:30)

Contract – Permanent ( probationary period 3 months)

Salary - £24,000–£26,000 Depending on experience

*** NO AGENCIES PLEASE ***

Job Type: Full-time

Pay: Up to £26,000.00 per year

Work Location: In person

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