2nd line engineer hybrid Work, Jobs in Crawley, Wsx (with Salaries)

2nd Line Engineer - Hybrid - MSP
Uptime —Three Bridges
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Service Desk Analyst
OPUS TECHNOLOGY —Reigate
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Life insurance
- Referral programme
Quick apply
11d

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2nd Line Engineer - Hybrid - MSP
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As a 2nd line engineer you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners.
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2nd Line Engineer - Hybrid - MSP

Uptime -
Three Bridges

Quick apply

Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Azure
Mentoring junior staff
Ticket management
Windows
Analysis skills
Mentoring
Technical support incident logging
Customer support
VMWare
Communication skills
Microsoft Azure
Help desk

Full job description

2nd Line Engineer
Hybrid based - Crawley (3 days remote/ 2 days office based)

What’s this role about?

As a 2nd line engineer you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast paced environment you will work with your team to provide market leading technical support.

Growth is important to us, your role will include mentoring junior peers but also being mentored by seniors to ensure continuous growth and development throughout the team.

What will I get up to day to day?

You will be responsible for delivering 2nd line IT support services to the customer base of our MSP partners.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
- Windows Server 2008 R2, 2012, 2016,2019
- Windows 10 & 11
- VMware, Hyper-V
- Azure
- Microsoft 365
Network troubleshooting
Using our PSA platform to log and respond to support tickets
Identifying automation opportunities and proactive tasks resulting in exceptional levels of Uptime and reliability of client systems

What gets me the competitive edge?

Stand out from the pack with these things:

Experience working for a managed service provider
Knowledge of Autotask RMM or PSA
Being a people person, delivering support with a friendly and positive manner
Great communication skills, both verbally and in writing will be expected.

Working hours (weekly rotating)
7:45am - 4:15pm

8:30am - 5pm

9am - 5:30pm

9:30am - 6pm

11:30am - 8pm

You will also be required to work 1 in 4 weekends (days back in lieu)

Quick apply

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2nd line engineer hybrid jobs in crawley, wsx

2nd Line Engineer - Hybrid - MSP

First Response Engineer - Service Desk - MSP

First Line Support / Helpdesk Engineer - Hybrid

L2 Support Engineer

Trainee IT Support Engineer

Service Desk Analyst

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