Chief strategy officer Work, Jobs in Crawley, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Chief Strategy Officer
Cranleigh School —Cranleigh
- Full-time
- Management
- IT
- School
Chief Finance & Central Services Officer
Raystede Centre for Animal Welfare —Ringmer
- £55,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Annual leave
Director of Facilities and Estates
East Surrey College —Redhill
- £73,056.34 a year
- Free parking
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
Lead Brand Strategist
Ancient + Brave —Lewes
- Full-time
- Analytics
- Employee assistance programme
- Employee discount
Chief Executive Officer (CEO)
Jigsaw4u —Mitcham
- £65,000 - £70,000 a year
- Full-time
- Continuous improvement
- Free parking
- Work from home
Quick apply
Chief Finance Officer - Brighton & Redhill
The CFO Centre —Brighton
- Hybrid work
Quick apply
Chief Finance Officer - Guildford & Kingston Upon Thames
The CFO Centre —Guildford
- Hybrid work
Quick apply
Head of EU Marketing
Ancient + Brave —Lewes
- Full-time
- Spanish
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Senior People Partner
Tillo —Brighton and Hove
- Full-time
- Hybrid work
- Team management
- Human resources
- Budgeting
- Annual leave
10d
Chief Data Officer - 12 month FTC
Quilter —London
- Full-time
- AI
- Leadership
- Communication skills
6d
Head of Weddings and Social Events
HandPickedHotels —Sevenoaks District
- Hospitality
- Hotel
- Analysis skills
- Employee assistance programme
- Employee discount
Chief Operating Officer
King's College Hospital NHS Foundation Trust —London
- Full-time
Head of RevOps
Tillo —Brighton and Hove
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Team management
- Annual leave
Public and Personal Safety Team Leader
Sussex Police —Lewes
- £41,487 - £45,765 a year
- Full-time
- Writing skills
- Research
- Continuous improvement
- Annual leave
- Employee discount
Head of Operations
HandPickedHotels —Sevenoaks District
- Hotel
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
4d
Police Constable - Cyber Crime Unit (SEROCU)
Thames Valley Police —Sussex
- Part-time
- Hybrid work
- Travel
Diary Manager/Executive Assistant
Home Office —Croydon
- £34,415 - £38,991 a year
- Full-time
- Administrative experience
- Presentation skills
- Continuous improvement
- Annual leave
8d
Police Engagement Officer
Police Care UK —Woking
- £30,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
6d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

chief strategy officer jobs in crawley, wsx

Sr.Dir,Patient Experience

Chief Strategy Officer

Chief Finance & Central Services Officer

Director of Facilities and Estates

Operations / Service Director

Lead Brand Strategist

Chief Executive Officer (CEO)

Chief Finance Officer - Brighton & Redhill

Chief Finance Officer - Guildford & Kingston Upon Thames

Head of EU Marketing

Senior People Partner

Chief Data Officer - 12 month FTC

Head of Weddings and Social Events

Chief Operating Officer

Head of RevOps

Public and Personal Safety Team Leader

Head of Operations

Police Constable - Cyber Crime Unit (SEROCU)

Diary Manager/Executive Assistant

Police Engagement Officer

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