Helpdesk support Work, Jobs in Crawley, Wsx (with Salaries)

First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £27,000 - £30,000 a year
- Full-time
- Driving
- SharePoint
- IT
- Bereavement leave
- Sick pay
Quick apply
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
Quick apply
Facilities Administrator - Helpdesk
Emcor —Horsham
- £30,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Microsoft Office
- Mentoring
Quick apply
IT Repairs Engineer
Class Technology Solutions Ltd —Crawley
- £27,000 a year
- Full-time
- Maintenance
- English
- Windows
Quick apply
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
9d
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Work from home
Quick apply
Order Processing Specialist
Thermo Fisher Scientific —Horsham
- Full-time
- Computer literacy
- ERP systems
- Maths
8d
Business Support and Helpdesk Administrator
Brighton & Hove City Council —Hove
- £27,254 - £27,694 a year
- Full-time
- Presentation skills
- Communication skills
IT Helpdesk Technician
FluidOne —Brighton
- Full-time
- Computer networking
- Employee assistance programme
Field Support Consultant
ramsac —Guildford
- £34,000 a year
- Hybrid work
- Research
Quick apply
11d
General Maintenance Technician - Hastings / Crawley
City Facilities Management (UK) —Crawley
- £29,395.40 a year
- Full-time
- Employee discount
On Site Support Engineer
SmartestEnergy —Worthing
- £30,000 - £35,000 a year
- Hybrid work
- Continuous improvement
Quick apply
13d
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Health Safety and Wellbeing Administrator
Brighton & Hove City Council —Hove
- £28,142 - £28,598 a year
- Full-time
- Presentation skills
Cosmetics Helpdesk Operations Coordinator(12 month FTC)
Superdrug —Croydon
- Part-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Store discount
- Employee discount
IT Service Desk Engineer
DJH —London
- Hybrid work
- Travel
- SharePoint
- Communication skills
Quick apply
17h
Facilities Administrator
Dexters —London
- £28,000 a year
- Full-time
- Communication skills
- Time management
- Employee discount
Quick apply
Client Service Administrator
BidvestNoonan —West Byfleet
- £26,227.50 a year
- Monday to Friday
- Communication skills
Quick apply

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First Line Support / Helpdesk Engineer - Hybrid

Uptime Solutions -
Crawley

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Analysis skills
Technical support incident logging
Customer support
Application support
Communication skills

Full job description

Date Opened 05/16/2025
Job Type Full time
Industry Technology
City Crawley
State/Province West Sussex
Country United Kingdom
Zip/Postal Code RH11

Job Description

First Line Support Engineer - Initially office-based and then Hybrid

What’s this role about?

As a First line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from a 1st line engineer to a 2nd line. We will also provide support and assistance in obtaining professional certifications.

MSP experience would be a bonus, if not, an IT Helpdesk / remote support background is a big plus.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
- Windows 10.
- Office 365.
- Microsoft Office.
- Printers and Scanners.
- Various customer applications.
Basic administration of Windows Server 2016, 2019.
Network troubleshooting.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

What gets me the competitive edge?

Stand out from the pack with these things:

Passion for technology and self-development.
Experience working for a managed service provider.
Knowledge of Autotask RMM or PSA.

Apply Now

Refine Your Search

helpdesk support jobs in crawley, wsx

First Line Support / Helpdesk Engineer - Hybrid

IT Support Technician (1st/2nd Line)

Desktop Engineer -Gatwick Airport

Facilities Administrator - Helpdesk

IT Support - Trainee

IT Repairs Engineer

Service Desk Analyst

1st/ 2nd IT Support Engineer

Order Processing Specialist

Business Support and Helpdesk Administrator

IT Helpdesk Technician

Field Support Consultant

General Maintenance Technician - Hastings / Crawley

On Site Support Engineer

Junior IT Support Engineer

Health Safety and Wellbeing Administrator

Cosmetics Helpdesk Operations Coordinator(12 month FTC)

IT Service Desk Engineer

Facilities Administrator

Client Service Administrator

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