Head of operational risk Work, Jobs in Crawley (with Salaries)

Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
Head of Evaluation & Insights
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- £74,000 - £78,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Master's degree
Head of Estates & Facilities
Laine Theatre Arts —Epsom
- £40,000 - £50,000 a year
- Full-time
- Management
- Maintenance
- Microsoft Office
- Annual leave
Quick apply
3d
Head of Customer Success
MAS Technicae Group (International) Ltd —Horsham
- From £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Free parking
- Store discount
Quick apply
5d
Operations Support Manager
British Airways —Gatwick Airport
- Full-time
- Analysis skills
- Project management
- Continuous improvement
- Free parking
- Employee discount
8d
Head of Procurement
William Reed Ltd —Brighton
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Quick apply
11d
Head of Risk UKI
Allianz —Croydon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Head of Virology (ID4520)
Animal and Plant Health Agency —New Haw
- £73,165 - £81,535 a year
- Overtime
- Doctoral degree
- Presentation skills
- Leadership
- Annual leave
- Employee discount
SCUK Risk & Controls Manager (Financial Crime)
SCU Santander Consumer (UK) plc —Redhill
- Full-time
- Hybrid work
- Financial services
- AI
- Leadership
- Employee assistance programme
Head of Application Management
Veterinary Medicines Directorate —New Haw
- £62,000 a year
- Part-time
- Management
- Microsoft Office
- Presentation skills
- Free parking
- Annual leave
11d
Head of Clinical Services
Horder Healthcare —East Grinstead
- Full-time
- Leadership
- Communication skills
Accommodation and Community Services Lead (Kent)
Aspens Charities —Royal Tunbridge Wells
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- In-person
- Paid training
- Employee assistance programme
Quick apply
10d
SCUK Non-Financial Risk and Control Manager
SCU Santander Consumer (UK) plc —Redhill
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Employee assistance programme
Safety, Security and Training Manager
British Airways —Gatwick Airport
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
- Free parking
- Employee discount
10d
Building Services Contract Manager
Brighton & Hove City Council —Hove
- £39,862 - £42,839 a year
- Full-time
- Microsoft Powerpoint
- Maintenance
- Presentation skills
9d
Head of Finance/ Finance Director
Zest Leisure Group —London
- £85,000 - £92,000 a year
- Microsoft Excel
- Analysis skills
- IT
- Work from home
- Gym membership
Senior Internal Audit Manager
Pensions Regulator —Brighton and Hove
- £75,099 a year
- Full-time
- Presentation skills
- Communication skills
14d
Health & Safety Manager (National, field-based)
TCFM —Walton on the Hill
- £50,000 - £55,000 a year
- Monday to Friday
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Employee assistance programme
Quick apply
Senior Project Manager (SEN Schools Commissioning & Development)
Excelcare Holdings —Bromley
- £65,000 - £72,000 a year
- Full-time
- Project management
- Travel
- Organisational skills
- Employee discount
- Referral programme
Quick apply

I want to receive the latest job alerts for head of operational risk in crawley

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head of Enforcement

Hozah
Croydon

Quick apply

Job details

Permanent | Full-time
From £50,000 a year

Benefits

Discounted or free food
Work from home
Transport links
On-site parking

Qualifications

Supervising experience

Full job description

Location: Croydon, UK, with flexible remote working options

Reports to: Senior Leadership Team (COO, CFO or CEO)

About Hozah

Hozah is a tech-led parking and mobility business transforming the way car parks are managed, administered and enforced. Through automated systems, data-led decision-making and a commitment to compliance, Hozah supports operators, clients and motorists with efficient, transparent and scalable parking administration services.

Role Overview

We are seeking a methodical, commercially aware and compliance-focused Head of Enforcement to lead the enforcement function across UK Parking Administration. This role will be responsible for the effective management of appeals, compliance activity, PCN performance, debt recovery oversight and legal partner relationships, ensuring the function operates efficiently, fairly and in accordance with all applicable legislation, industry codes and accredited body requirements.

Key Responsibilities

Lead, support and develop the Appeals and Compliance Specialists, ensuring the team has the training, guidance and structure required to deliver high-quality outcomes.
Monitor team capacity, workload and resourcing requirements, identifying risks and recommending appropriate operational adjustments.
Audit team performance against agreed standards, internal controls and relevant compliance requirements.
Maintain up-to-date knowledge of applicable legislation, regulatory requirements and the standards set by relevant accredited bodies, ensuring changes are reflected in internal processes and guidance.
Oversee the performance of Parking Charge Notices issued across UKPA-managed sites, using data to identify trends, anomalies, risks and opportunities for improvement.
Flag site-level or process-related issues that may impact enforcement performance, compliance, customer outcomes or commercial results.
Maintain close working relationships with debt recovery and legal partners, ensuring performance is monitored, reported and challenged where appropriate.
Provide clear and regular reporting to senior stakeholders on enforcement performance, appeals trends, compliance activity, debt recovery outcomes and legal escalation activity.
Work across departments to resolve issues and improve end-to-end enforcement processes.
Drive continuous improvement across the enforcement function, ensuring processes are documented, scalable, auditable and aligned with business objectives.

Skills and Experience

Experience leading or supervising an operational, compliance, appeals, enforcement or administration team.
Strong understanding of PCN lifecycle management, appeals handling, compliance controls, debt recovery or related parking industry processes.
Highly analytical, with the ability to interpret operational data, identify patterns and translate findings into practical process improvements.
Excellent attention to detail and a structured approach to documentation, quality assurance and audit readiness.
Confident stakeholder manager, able to build effective relationships with internal teams, external partners and senior leadership.
Clear and professional communicator, with the ability to explain complex operational or compliance matters in a concise and practical way.
Comfortable working in a fast-paced, scaling environment where priorities may change and processes need to evolve quickly.
A fair, proportionate and customer-aware approach to enforcement, balancing commercial performance with compliance and reputational risk.

What We Offer

A senior operational role with direct influence over a critical business function.
The opportunity to shape and improve enforcement processes within a growing, technology-led parking business.
A collaborative environment where practical thinking, ownership and continuous improvement are valued.
Free food and drink (breakfast and lunch options) in the office every day

Pay: From £50,000.00 per year

Benefits:

Discounted or free food
On-site parking
Transport links
Work from home

Application question(s):

1. Are you legally entitled to work in the UK without employer sponsorship?
2. Will you now, or in the future, require visa sponsorship to work in the UK?
3. What are your salary expectations for this role (annual, GBP)?
4. What is your current notice period or earliest available start date?
5. Are you familiar with the regulatory requirements and standards set by accredited bodies relevant to UK parking enforcement (e.g. BPA, IPC)?
6. Describe your experience managing appeals handling and compliance controls within a regulated or audited environment.
7. Do you have experience overseeing or working closely with debt recovery providers or legal partners?
8. Give an example of how you have used operational data to identify a trend, risk, or compliance issue and turned it into a practical process improvement.

Work Location: Hybrid remote in Croydon CR0 6SR

Quick apply

Refine Your Search

head of operational risk jobs in crawley

Head of Enforcement

Associate Director- Programme Delivery

Head of Evaluation & Insights

Head of Estates & Facilities

Head of Customer Success

Operations Support Manager

Head of Procurement

Head of Risk UKI

Head of Virology (ID4520)

SCUK Risk & Controls Manager (Financial Crime)

Head of Application Management

Head of Clinical Services

Accommodation and Community Services Lead (Kent)

SCUK Non-Financial Risk and Control Manager

Safety, Security and Training Manager

Building Services Contract Manager

Head of Finance/ Finance Director

Senior Internal Audit Manager

Health & Safety Manager (National, field-based)

Senior Project Manager (SEN Schools Commissioning & Development)

I want to receive the latest job alerts for head of operational risk in crawley

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected