Front office supervisor Work, Jobs in Crewe, Chs (with Salaries)

Front Office Supervisor
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
Night Supervisor
FAIRMONT —Knutsford
- Full-time
- Hotel
- Supervising experience
- In-person
Quick apply
Deputy General Manager
The Car Park People Park Stay and Fly Ltd —Woodhouse Park
- Up to £35,000 a year
- Weekend availability
- Hospitality
- Management
- English
- Free parking
Quick apply
14d
Bar and Restaurant Supervisor
Lockside at Greenway Hall —Stoke-on-Trent
- From £12.75 an hour
- Weekend availability
- Hospitality
- Bar
- Culinary experience
- Employee discount
Quick apply
Mobile Security Supervisor
Mitie —Stoke-on-Trent
- £15.23 an hour
- Full-time
- English
- Microsoft Office
- Communication skills
Deputy Shop Manager
Extra Care —Buxton
- £12.71 an hour
- Part-time
- IT
- Annual leave
- Employee assistance programme
General Catering Assistant / Cook
BaxterStorey —Burtonwood
- £12.71 an hour
- Overtime
- Hospitality
- Customer service
- First Aid Certification
- Employee assistance programme
- Employee discount
8h
Housekeeping Attendant Full-Time
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
Housekeeping Attendant Part-Time
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
Housekeeping Attendant (Evenings)
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
General Catering Assistant / Cook
BaxterStorey UK —Burtonwood
- £12.00 - £12.60 an hour
- Overtime
- Hospitality
- Customer service
- First Aid Certification
- Employee assistance programme
- Employee discount
Quick apply

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Front Office Supervisor

FAIRMONT -
Knutsford

Quick apply

Job details

Full-time

Benefits

Discounted or free food
Company pension

Qualifications

Hospitality
Supervising experience
Organisational skills
Communication skills
Hotel experience

Full job description

Company Description

Location: On-site in Knutsford, Cheshire, North-West England (not remote)

Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.

Your purpose will be:

To support the seamless, elegant, and highly personalised operation of the Front Office at Fairmont Cheshire The Mere. The Front Office Supervisor ensures every guest arrival, departure, and interaction reflects the sophistication and warmth of Fairmont service. Through confident leadership, exceptional attention to detail, and a commitment to anticipatory hospitality, this role upholds the highest standards of luxury while guiding the team to deliver consistently exceptional guest experiences.

Job Description

Deliver a refined, welcoming, and polished arrival experience that embodies Fairmont’s luxury standards
Supervise daily Front Office operations, ensuring smooth check‑ins, check‑outs, and lobby flow
Support the Front Office Manager in leading, coaching, and developing the reception team
Maintain a strong, visible presence in the lobby, offering assistance and anticipating guest needs
Handle guest enquiries, concerns, and service recovery with professionalism and discretion
Oversee daily shift procedures, ensuring accuracy in billing, cashiering, and room allocations
Coordinate with Housekeeping, Guest Relations, Spa, and F&B to ensure seamless communication and guest satisfaction
Monitor VIP arrivals, special requests, and personalised preferences to elevate the guest journey
Conduct shift briefings to share operational updates, VIP information, and service priorities
Ensure all Front Office colleagues uphold Fairmont grooming, communication, and service standards
Maintain accuracy of guest profiles, preferences, and loyalty programme engagement
Support training initiatives to enhance service culture and operational excellence
Assist with rota planning, task delegation, and team scheduling
Ensure compliance with health, safety, and security procedures in line with UK legislation
Maintain a high level of product knowledge, including room categories, hotel facilities, and local area insights
Uphold Fairmont’s brand values in every interaction, fostering a warm and sophisticated guest environment

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Qualifications

Minimum 1–2 years’ experience in Front Office or luxury hospitality
Previous supervisory or team‑leading experience desirable
Strong communication and interpersonal skills with a polished, professional presence
Experience with hotel systems such as Opera PMS preferred
Excellent organisational skills and meticulous attention to detail
Strong problem‑solving and service‑recovery abilities
Confident handling billing, payments, and guest accounts
Understanding of UK hospitality standards, health & safety, and GDPR requirements
Additional languages advantageous for an international clientele

Additional Information

What is in it for you?

Exclusive Discounts:
- Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
Colleague restaurant
Being part of The Mere Team – our culture is unique!
You will benefit from training and development opportunities
Competitive salary and benefits including pension
28 days of holiday including public holidays
1-5 days service award based on length of service
Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
And last but not least you will get to work with a team of EXTRAORDINARY people

Quick apply

Refine Your Search

front office supervisor jobs in crewe, chs

Front Office Supervisor

Night Supervisor

Deputy General Manager

Bar and Restaurant Supervisor

Mobile Security Supervisor

Deputy Shop Manager

General Catering Assistant / Cook

Housekeeping Attendant Full-Time

Housekeeping Attendant Part-Time

Housekeeping Attendant (Evenings)

General Catering Assistant / Cook

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