Cheshire Archives preserve and make accessible the archives and local studies collections that record the histories of Cheshire's communities from the 12th century to today. It does this through two new centres in Chester and Crewe, extensive digital services and through community engagement, learning and volunteer programmes.
The postholder will play a key role in the day-to-day operation of the public service, ensuring that visitors receive a high-quality and welcoming experience. You will support and supervise a team delivering frontline services, enabling users to access and engage with the collections effectively.
Organisation
Cheshire West and Chester Council
Job Category
Libraries and Archives
Salary Min
£28,598 per annum
Salary Max
£31,022 per annum
Employment Type
Permanent
Documents
- Senior Archives Assistant Crewe.pdf
(PDF, 466.36kb)
Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
We are looking for a Senior Archives Assistant to join us at an exciting time as we move to new premises in Chester and Crewe. The postholder will play a key role in the day-to-day operation of the public service in Crewe, ensuring that visitors receive a high-quality and welcoming experience. You will support and supervise a team delivering frontline services, enabling users to access and engage with the collections effectively.
Key duties will include:
- Line management of 3 FTE Archive Assistants, including undertaking regular one-to-one meetings, managing staff rotas and overseeing the day to day operation of public areas
- Being the building lead for Cheshire Archives Crewe, liaising with other Council teams and contractors as required to facilitate routine maintenance and resolve building-related problems as necessary.
- Pursuing building-related maintenance and health and safety matters that arise to ensure that they are actioned.
- Retrieving archive and local studies material from strongrooms to support visitor access
- Supervising the public areas.
- Producing copies of material for service users and supporting access through digital systems
- Responding to a range of enquiries regarding the service and its collections via email, telephone and face-to-face
- Acting as the main point of contact for The Family History Society of Cheshire who will have a helpdesk in the centre.
We are looking for someone who has:
- Excellent interpersonal and communication skills, with the ability to tailor communication to diverse audiences and to manage and train staff, volunteers etc.
- Excellent team leadership skills.
- Keen awareness of appropriate ways of delivering customer services, both in person and remotely.
- Interest in supporting the development of customer services in archives.
- Tenacious and assertive approach, in order to support the swift resolution of buildings/ICT-related problems that may arise.
- Attention to detail.
- Problem solver.
- Methodical approach.
- Ability to work in a team or on own initiative.
- Flexible approach to duties and tasks to meet needs of service.
Working Pattern
The postholder will work Tuesday to Saturday, in line with the service’s public opening hours.
Wider Responsibilities
Community engagement, events, learning and volunteering programmes are integral to the service. The postholder will be expected to contribute to and support these activities as required, and a flexible and collaborative approach is essential.
To arrange an informal conversation please contact Adam Shaw, Archivist (Customer Services) [email protected]
To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk
No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.
Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £13.45 per hour for all contracted hours.
For any technical enquiries please email [email protected] and quote job reference number in all correspondence.
