Head of Field Service
Miele —Abingdon
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Employee discount
11d
Area Manager / Contracts Manager - Commercial Cleaning
RAPID CLEAN —Milton Keynes
- Up to £32,000 a year
- Full-time
- Management
- Customer service
- Team management
- Free parking
- Annual leave
Quick apply
New Homes Sales Consultant
Dandara —Milton Keynes
- Weekend availability
- CRM software
- Sales
- Microsoft Office
- Employee assistance programme
13d
Head of Arboricultural Administration
Nicholsons —Bicester
- £28,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexible schedule
Head Of Restart Programme
TCHC Group —Aylesbury
- £44,000 - £45,000 a year
- Full-time
- Management
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
7d
Sales Support Specialist – Partner Alliance
CSafe Global —Long Crendon
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
New Business Operations Manager
Miele —Abingdon
- £40,000 - £46,000 a year
- Full-time
- Sales
- Project management
- Business
Finance Assistant/Credit Controller
Savona Foodservice —Kidlington
- £28,000 - £29,500 a year
- Full-time
- Hospitality
- Microsoft Excel
- Sales
- Employee assistance programme
Quick apply
7d
Milton Keynes, Guest Service, Front of House, Brand Ambassador STARS
Securitas UK —Milton Keynes
- £14 an hour
- Part-time
- Google Suite
- Customer service
- Computer literacy
- Employee discount
Quick apply
Account Manager - Corporate Subscriptions, Applied Research Intelligence
Wiley —Oxford
- £53,100 - £78,767 a year
- Full-time
- Sales
- Business development
- Travel
Regional OTC Manager
Alfred Kärcher SE & Co. KG —Banbury
- Full-time
- ERP systems
- English
- Bachelor's degree
Purchasing Manager
TVS Supply Chain Solutions —Banbury
- Full-time
- Hybrid work
- Travel
- In-person
- Business
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
Head Chef - SR/377
Olive Catering Services Ltd —Brackley
- £35,000 a year
- Full-time
- Culinary experience
- Customer service
- Cooking
- Free parking
- Employee assistance programme
Quick apply
5d
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
Head of Services
Burckhardt Compression AG —Bicester
- Engineering
- Analysis skills
- Project management
13d
Duty Operations Manager
Edu-Lettings UK Ltd —Northampton
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Associate Solutions Owner
Wiley —Oxford
- £31,400 - £43,800 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
Store Supervisor - 32 Hours - Sweaty Betty Bicester, England
Wolverine Worldwide —Bicester
- Weekend availability
- Supervising experience
- Retail sales
- Flexible schedule
- Referral programme
8d
SENIOR TECHNICAL PRODUCER
First Sight Media Ltd —Carterton
- £37,000 - £42,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Up to 50% travel
- Health & wellbeing programme
- Sick pay
Quick apply

I want to receive the latest job alerts for head of customer service in croughton, nth

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of customer service jobs near croughton, nth

Head of Field Service

Miele -
Abingdon

Apply Now

Job details

Full-time
11 days ago

Benefits

Company car
On-site gym
Discounted gym membership
Employee discount

Qualifications

Analysis skills
Project management
Continuous improvement
Leadership
Communication skills

Full job description

Head of Field Service

Location: Field based with regular travel to Central Reading

Salary: Competitive

At Miele, exceptional products deserve an exceptional customer experience.

We are looking for an inspiring and transformational leader to head our Domestic Field Service Operations across the UK and Ireland. Reporting to the Director of Service and as a key member of the Service Leadership Team, you will lead seven Regional Service Managers, around 100 Service Technicians and our Technical Repair Centre.

This is a pivotal leadership role responsible for creating a service experience that delights customers, builds lifetime loyalty and delivers on our premium brand promise. You will lead the continued evolution of our Field service operation, balancing customer experience, operational excellence and commercial performance to drive sustainable business growth.

We are looking for a leader who combines strategic thinking with a hands-on approach. You'll be visible across the business and in the field, building strong relationships with teams, customers and stakeholders, understanding challenges first-hand and translating insight into action. You will foster an inclusive culture where different perspectives are valued, people feel empowered to contribute, and everyone has the opportunity to grow and succeed.

Since 1899, Miele has been guided by our philosophy of Immer Besser – Forever Better . We take immense pride not only in the quality of our appliances, but in every interaction our customers have with our brand. This role offers a unique opportunity to shape that experience and make a lasting impact on customers across the UK and Ireland.

Your Responsibilities

In close collaboration with the Service Leadership Team, you will lead the Field Service operation and Technical Repair Centre across the UK and Ireland, ensuring a safe, efficient and customer-focused environment
Through visible, inclusive and inspiring leadership, you will create a culture where customer experience sits at the heart of every decision and every customer interaction
By maintaining a regular presence in the field, Technical Repair Centre and head office, you will build strong relationships with colleagues, understand operational challenges and support teams to deliver exceptional results
You will maximise sales through service opportunities, using every customer interaction to strengthen loyalty, drive revenue growth and increase market share across the UK and Ireland
Using customer insight, customer satisfaction measures and operational performance data, you will identify opportunities for improvement and lead initiatives that enhance customer experience, business performance and operational excellence
Through effective management of resources and service coverage, you will ensure customers receive a consistent, high-quality service experience while maximising efficiency, productivity and profitability
With a strong focus on people development and continuous improvement, you will create an environment where individuals feel valued, supported and empowered to achieve their full potential

What We Are Looking For

Extensive leadership experience managing large-scale operational, field-based or technical service teams
A proven track record of leading leaders and building high-performing teams across geographically dispersed operations
A visible and engaging leadership style, with the ability to build trust, inspire teams and create an inclusive culture
Experience delivering continuous improvement and transformational change programmes that drive customer, operational and commercial success
Strong stakeholder management and influencing skills, with the ability to build relationships and drive results across multiple functions
Excellent communication skills and the ability to engage, motivate and develop large teams
Strong organisational, analytical and project management skills, with the ability to balance strategic priorities and operational demands
Experience leading customer-facing operations and a passion for delivering exceptional customer experiences

Why Join Miele?

Our service operation plays a vital role in delivering customer loyalty, supporting sustainability and protecting the reputation of one of the world's most respected premium brands.

Every service interaction is an opportunity to strengthen our relationship with customers and demonstrate what makes Miele different. This role offers the opportunity to influence the future direction of Service within Miele, lead significant business improvement initiatives and make a lasting impact across the UK and Ireland.

What We Offer

Annual bonus opportunity of up to 2 month's salary
Company car
Generous discounts on Miele products for yourself, family and friends
Health cash plan and free eye tests
Discounted gym membership
Subsidised onsite café
Financial wellbeing support, recognition schemes and a comprehensive benefits package
Hybrid working approach, balancing time in the office, the field and home working

Additional Information

This is a full-time, permanent position with regular travel across the UK and Ireland. The role requires a visible leadership presence both in the field and at our headquarters.

Our UK headquarters is currently based in Abingdon and will relocate to Central Reading in early 2027 . The successful candidate will therefore need to be able to commute to Reading, with transitional arrangements discussed during the recruitment process.

At Miele, we are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all backgrounds and particularly encourage applications from women and individuals who are currently underrepresented in operational and technical leadership roles.

What matters most is your ability to inspire people, build trust and help our teams deliver exceptional experiences for our customers.

Apply Now

Refine Your Search

head of customer service jobs in croughton, nth

Head of Field Service

Area Manager / Contracts Manager - Commercial Cleaning

New Homes Sales Consultant

Head of Arboricultural Administration

Head of Insights

Head Of Restart Programme

Sales Support Specialist – Partner Alliance

New Business Operations Manager

Finance Assistant/Credit Controller

Milton Keynes, Guest Service, Front of House, Brand Ambassador STARS

Account Manager - Corporate Subscriptions, Applied Research Intelligence

Regional OTC Manager

Purchasing Manager

Head Chef - SR/377

Head of Operations

Head of Services

Duty Operations Manager

Associate Solutions Owner

Store Supervisor - 32 Hours - Sweaty Betty Bicester, England

SENIOR TECHNICAL PRODUCER

I want to receive the latest job alerts for head of customer service in croughton, nth

Related Searches

Explore jobs in more locations

Head of Field Service

Location: Field based with regular travel to Central Reading

Salary: Competitive

Your Responsibilities

What We Are Looking For

Why Join Miele?

What We Offer

Additional Information

Jobseeker tools

Employer Tools

Browse

Stay Connected