Work from home Work, Jobs in Crowborough, Esx (with Salaries)

Customer Care Administrator
Bromcom Computers Plc —Bromley
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Data Analyst
EDF Energy —Hove
- From £36,000 a year
- Remote
- Data analysis skills
- SQL
- Analysis skills
3d
Estate Agent
The Property Experts —Hastings
- £8,400 a month
- Remote
- Sales
- Administrative experience
Communications Officer
Sightsavers —Haywards Heath
- £29,005 - £34,123 a year
- Remote
- Microsoft Office
3d
Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee discount
5d
Claims Handler
Gallagher Bassett —Horsham
- Remote
- Communication skills
- Negotiation
- Employee stock purchase plan
- Life insurance
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- Annual leave
Quick apply
13d
Letting Agent
The Letting Experts —Brighton
- £70,000 - £100,000 a year
- Remote
Publicist
Liberty Music PR —Brighton
- Remote
- Communication skills
Quick apply
Training and Personal Development
GearUp2Success —Brighton
- Remote
Quick apply
Customer Service Representative (German-speaking)
Via —Brighton
- £14.75 an hour
- Night shift
- Remote
- English
- Communication skills
- Work from home
Quick apply
Teaching Assistant
SCCU Group —Brighton
- Monday to Friday
- Remote
- Teaching
Quick apply
7d
Commercial Estate Agent
The Commercial Property Experts —Brighton
- £75,000 - £125,000 a year
- Remote
Radio Plugger
Liberty Music PR —Brighton
- Remote
- Communication skills
- Negotiation
Quick apply
Part time media sales representitive
Discover Brighton —Brighton and Hove
- £7,680 - £11,000 a year
- Part-time
- Remote
- Sales
- Customer service
- English
- Flexitime
- Work from home
Quick apply
23h
Tour Host / Experience Provider (CBD / Hemp & Medical cannabis education experiences)
Natura Tours —Brighton
- £25 - £80 an hour
- Part-time
- Remote
- Flexible schedule
Quick apply
6d
People Technology Analyst
Park Holidays UK —Bexhill
- £50,000 a year
- Full-time
- Remote
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Mortgage Advisor
The Mortgage Experts —Reigate
- £60,000 - £100,000 a year
- Remote
Lettings Partner
The Letting Experts —South Croydon
- £70,000 - £100,000 a year
- Remote
14d
1st Line Support Engineer
wavenet —Sevenoaks
- Full-time
- Remote
- Computer networking
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d

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Customer Care Administrator

Bromcom Computers Plc
Bromley

Quick apply

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
ISO 9001
Microsoft Office
Administrative experience
ITIL
Organisational skills
Communication skills

Full job description

The role of Customer Care Administrator role is responsible for ensuring customers receive the highest level of service when contacting Bromcom. This includes working with the wider organisation on quality measures, keeping internal systems up to date, responding to customer needs and directing them to ensure they’re getting the most out of Bromcom’s software and services.

Key responsibilities:

Be a primary source of contact for our customers
Ensure customers contacting the Customer Care mailbox are handled within relevant SLAs
Maintain accurate and up-to-date records in our CRM system (Dynamics 365)
Take ownership of, respond to and resolve customer escalation and complaints.

Other responsibilities

Work with the Customer Care Manager and wider organisation to ensure that relevant procedures are followed in line with our ISO9001 accreditation.
Contribute to ongoing continual improvement work across Bromcom as required.
Identify opportunities for process improvement and recommend solutions.
Assist in regular reporting in relation to customer feedback, including CSAT, NPS and other forms of response.
Other activities which may change in line with business need.

Required Skills and Qualifications:

Experience working in a customer service environment
Strong organisational and administrative skills
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work independently and as part of a team
A customer-focused mindset and a passion for providing excellent service

Additional Skills (Preferred):

Working knowledge of customer relationship management systems e.g. Dynamics 365
Familiarity with Bromcom products and services
An understanding of ISO9001, ITIL and other quality or service frameworks
Bromcom is an Equal Opportunities employer

Quick apply

Refine Your Search

work from home jobs in crowborough, esx

Customer Care Administrator

Data Analyst

Estate Agent

Communications Officer

Customer Service Coordinator

Claims Handler

Service Desk Engineer - 1st Line

Letting Agent

Publicist

Training and Personal Development

Customer Service Representative (German-speaking)

Teaching Assistant

Commercial Estate Agent

Radio Plugger

Part time media sales representitive

Tour Host / Experience Provider (CBD / Hemp & Medical cannabis education experiences)

People Technology Analyst

Mortgage Advisor

Lettings Partner

1st Line Support Engineer

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