At Optimised, we help organisations take control of energy, utilities and sustainability performance – reducing cost, carbon and operational complexity at scale.
We’re looking for an experienced and detail-focused Senior Energy Billing Analyst to support the continued delivery of high-quality bureau services and join our Utility Management Team.
This is an important role which requires someone who understands the utilities industry, enjoys solving complex billing challenges, and takes pride in delivering excellent client outcomes.
If you’re motivated by accuracy, continues improvement and working for a company genuinely driving the transition to net zero, we’d love to hear from you.
Why join Optimised?
We’re not just another consultancy.
As a certified B Corp, we combine commercial performance with genuine environmental impact – helping organisations reduce energy consumption, control utility spend and accelerate decarbonisation.
With offices across the UK, this is an exciting opportunity to join a business with strong momentum, ambitious plans and a clear purpose.
Our solutions span:
- Utility Management
- Net Zero Reporting & Sustainability
- Energy Management, Data & Performance
We work closely with clients to deliver measurable operational and financial outcomes – not just reports and recommendations.
The opportunity
This is a senior operational role within our Bureau Team, focussed on supporting the accurate and efficient management of client utility portfolios.
Working closely with Client Services, Procurement, and Metering Teams, you’ll play a key role in managing complex supplier and client queries, validating utility invoices, supporting bureau operations and improving internal processes.
Reporting to the Bureau Team Manager, you’ll act as a senior technical point of expertise within the Bureau Team – supporting colleagues with complex billing queries, providing guidance to team members, and helping drive consistency and best practice across bureau operations, reporting and processes.
You’ll engage with clients, suppliers and internal stakeholders to ensure high standards of service delivery while helping clients better manage utility cost and consumption across their portfolios.
This opportunity will suit someone who:
- Understands utility billing structures and bureau operations
- Enjoys analysing data and solving complex billing issues
- Can build strong working relationships with clients and suppliers
- Takes ownership and works proactively in a fast-paced environment
- Wants to be part of a business making a genuine difference
- Competitive, industry benchmarked salary
- 25 days annual leave increasing to 28 days with length of service (+ bank holidays)
- Option to buy / sell up to 3 days holiday each year
- Contributory pension scheme (5% Matched)
- Life insurance
- Private medical insurance
- Enhanced family leave policies
- Award-winning employee assistance helpline and online GP service
- Cycle to work and EV car scheme
- Annual railcard
- Annual flu jab and eye test
- A professional development and sustainability allowance
- 2 x sustainable holiday travel days
- 1 day off paid each year to volunteer for a charity of your choice
- Up to one professional membership fee paid for by the Company each year
Reward for introductions scheme
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Recruitment agencies
At Optimised we have selected agencies who we work with and will not consider CV’s or speculative proposals from any agencies outside of this, and therefore we kindly request you not to contact us.
Any CV’s received from any agency which is not nominated to work for this specific position, and which are not received via our internal ATS will be considered as unsolicited and the property of Optimised, with no obligation to pay agency fees.
We are committed to creating an inclusive and flexible working environment, that promotes diversity. We encourage you to apply even if you may not have all of the experienced listed in the advert or seeking an alternative working pattern. We recognise that talent comes in various forms, and we are committed to providing opportunity that create an environment of growth, diversity, and inclusion for everyone.
If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best – please let us know so we can talk about how we can best support you and make any adjustments that may be needed. In your application, please feel free to note which pronouns you use.
