Veterinary receptionist Work, Jobs in Crowborough (with Salaries)

Client Care Assistant
Medivet Group Ltd —Oxted
- £16,586.55 a year
- Part-time
- Front desk
- Annual leave
- Employee discount
5d
Veterinary Care Assistant / Receptionist
Vets for Pets —Beckenham
- £24,000 - £26,000 a year
- Full-time
- Patient care
- Front desk
- Communication skills
- Employee discount
9d

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Discounts on Medivet products and services. You will also be required to work weekends on a rotational basis ( 1 in 3 Saturdays or Sundays with time off in lieu…
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Client Care Assistant

Medivet Group Ltd -
Oxted

Apply Now

Job details

Part-time
£16,586.55 a year
5 days ago

Benefits

Cycle to work scheme
Annual leave
Employee discount

Qualifications

Triage
Patient appointment coordination
Numeracy
Appointment booking and call handling
Front desk
Veterinary appointment scheduling
Patient record updating

Full job description

Medivet Oxted is a friendly, community‑focused practice staffed by a dedicated team of two vets and two nurses, providing high‑quality, personalised care to clients and their pets. As our Client Care Assistant, you’ll be the welcoming face of the clinic, ensuring every client receives exceptional service from the moment they contact us. In this role, you’ll manage front‑of‑house duties including greeting clients, handling calls, updating records, and supporting the clinical team with smooth diary management. You’ll triage the impact of emergency appointments, help clients rearrange bookings when needed, and ensure online appointment availability is kept up to date. You’ll also process repeat prescription requests and work collaboratively with the team to keep the practice running efficiently. You’ll bring excellent reception skills, confidence with booking systems, strong numeracy, and the ability to stay calm and organised in a busy environment. Veterinary reception experience is desirable, but we welcome applicants with transferable client‑care skills and a positive, team‑focused attitude.

Your career means more than a rota and a job title, that’s why we offer:

Health and wellbeing

Health Cash Plan from day one
24/7 counselling and wellbeing support
Life Assurance 3 x salary

Annual leave

5 weeks’ annual leave plus Bank Holidays, rising with length of service
Extra ‘Day for You’, a paid day off just for you

Additional support

Cycle to Work
Season Ticket loans
Discounts on Medivet products and services

About you

You’re skilled at providing exceptional client facing care, with excellent reception skills. You’ll have good numeracy skills, with experience of using online appointment booking systems. You’re a team player who wants to make a real difference in a practice that values and supports you.

We welcome applications from candidates who are able to prioritise, can remain calm under pressure and who are flexible and willing to learn. Previous veterinary receptionist experience is desirable.

What you’ll be doing

Typically, in this role, you’ll:

Carry out reception duties, greeting clients on arrival, and updating records
Triage the impact of emergency appointments, contacting clients and rearranging as needed
Manage the practice diary to ensure appointment availability is optimised to team skillset
Answer client phone calls and manage messages
Ensure appointment slots are available for clients to book online
Process any repeat prescription order requests
Work collaboratively within a supportive team

Apply Now

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Client Care Assistant

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