Bigmore Associates is a long-standing and well-established financial services firm that offers a wide range of support and financial services to businesses and individuals.
We are looking for an experienced, Payroll & Benefits Administrator to join our Employee Benefits Team. Our office is based in Walton on Thames and this role is a hybrid working position with 3 days in the office and the flexibility to work 2 days a week from home. Our office hours are 8.30am to 5pm*
You will be required to work full-time from the office during your probation period to support your training and integration into the team. Hybrid working arrangements will be made following successful completion of probation. We want to be transparent about this expectation from the outset and avoid creating any misunderstanding about office attendance requirements.
What skills, qualifications and experience do I need to have?
Excellent organisational and time management skills are paramount. Must be able to take responsibility for tasks through to completion. Previous experience of working in an office environment would be appreciated but for the right candidate we would make an exception. The candidate must be fully computer literate with good basic maths and English skills. Communication is key – both for our colleagues and our clients.
What are my key responsibilities?
· You will be working along side our team of Employee Benefits Account Managers, to support them in providing a first class service to all of our clients. You will be responsible for tasks such as:
o Maintain accurate client and employee records within internal systems.
o Administer and submit monthly pension contributions.
o Collate, verify, and update employee data as required.
o Maintain strong and lasting relationships with our clients, keeping Know Your Client data up to date to ensure excellent service levels.
o Liaise with third-party insurers and benefit providers to ensure accurate setup and management of client insurance and pension schemes.
o Facilitate the renewal of employee benefits following guidance from other team members.
· You will also be supporting our Payroll Specialist throughout the payroll process, including:
- Preparing and verifying payroll data for accuracy and compliance.
- Coordinating with finance and HR teams to ensure timely payroll submission.
- Processing new starters, leavers, and employee changes (e.g., salary adjustments, benefits deductions).
- Assisting with payroll reporting and reconciliations.
- Responding to employee payroll and benefits queries promptly and professionally.
What do I need to bring to Bigmores?
The Employee Benefits team is a very close, hardworking team. We are extremely focussed on providing the very best of service to our clients, and for that we need the candidate to have excellent communication skills, be a fully focussed and disciplined individual, with a great sense of humour and a positive outlook. We work with empathy, compassion and kindness and the successful candidate will display all of these traits.
What is the compensation package?
The salary for this role is up to £27,000 dependant on experience.
Our team is also eligible for a 10% discretionary bonus annually, which will depend on company profits, hitting your KPIs and exhibiting the behaviours we expect from our team, in line with our core values of:
· Client/People First
· Trust
· Empathy
· Innovate & Adapt
· Educate & Empower
Our core values sit at the heart of the business both in how we operate as a team and how we work with our clients.
We also have a comprehensive benefits package which currently includes:
· Private Medical Insurance
· Death in Service Cover
· Income Protection
· Employee Assistance Programme
· Group Pension Scheme
· Cycle to Work Scheme
We fully support ongoing study and longer-term career progression and there are significant opportunities to grow with the business.
About Bigmore Associates:
We have been established in Walton on Thames for over 50 years and we have grown and evolved into a unique, market leading financial services business. We have complimentary, specialist teams looking after pensions, retirement and investment solutions, mortgages, protection and equity release, tax and estate planning, trusts, wills, LPAs and probate services and group benefits such as death in service cover, group pensions and group medical schemes and payroll services.
To learn more about what our days are like and why we are so passionate about making a difference, check out our article Why We Cannot Take the Heart Out of What We Do.
How do I apply for this role?
To apply for this role please follow the below link to the job advert on Indeed:
Indeed – Job Title
Pay: Up to £27,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Life insurance
- Private medical insurance
Work Location: Hybrid remote in Walton-on-Thames
