Senior case manager Work, Jobs in Croydon, Gtl (with Salaries)

HR Case Manager - Field Based ( Nationwide travel)
Iceland —Croydon
- Full-time
- Management
- Analysis skills
- Driving
- Store discount
- Employee discount
Senior Casework Manager
Ministry of Justice —Croydon
- £40,693 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
3d
Senior Complex Investigator
Lloyds Banking Group —London
- £92,701 - £109,060 a year
- Full-time
- Hybrid work
- Mentoring
- Financial services
- Communication skills
6d
Senior Manager, Talent Operations
Legora —London
- £225,000 - £260,000 a year
- Full-time
- Annual leave
- Life insurance
Senior Business Case Manager
UK Health Security Agency —London
- £56,185 - £70,566 a year
- Part-time
- Hybrid work
- Data analysis skills
- Presentation skills
- Negotiation
9h
Senior Manager, Global Compliance & Ethics
CFA Institute —London
- £80,000 - £90,000 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
11h
Lead Business Case Manager
UK Health Security Agency —London
- £70,797 - £85,436 a year
- Part-time
- Hybrid work
- Data analysis skills
- Presentation skills
- Negotiation
13d
Senior product manager
SECCL —London
- £75,000 - £90,000 a year
- Full-time
- Hybrid work
- Bar
- APIs
- Employee discount
Senior Account Manager
Vidmob —London
- £90,664.20 - £98,219.55 a year
- Full-time
- Remote
- Sales
- Contracts
- Negotiation
Senior Director, People Operations
Legora —London
- £251,600 - £296,000 a year
- Full-time
- IT
- Leadership
Head of Investigations & Quality (Safeguarding) (7367)
Save the Children —London
- £61,500 a year
- Full-time
- Remote
- Analysis skills
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
Senior Clinical Manager - London and South
Frenkel Topping —West London
- From £65,000 a year
- Remote
- Management
- Travel
- Care plans
- Employee assistance programme
Quick apply
Senior Manager, PV Operations
Orchard Therapeutics —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Customer Success Manager
Fyxer —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
Quick apply
12d
Senior Product Manager
Edenred —London
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- Data analysis skills
- Annual leave
- Employee assistance programme
6d
Commercial Director
Holmewood House School —Royal Tunbridge Wells
- £55,000 - £65,000 a year
- Full-time
- CRM software
- Business development
- Travel
- Free parking
Quick apply
14d
Global Product Team Lead Senior Director - Talent Acquisition, Alumni & Career Services
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Marketing Manager, OrangeDoor
Unbridled —Bromley
- £60,000 a year
- Full-time
- Travel
- Communication skills
Quick apply
Senior Collections and Recoveries Manager
Close Brothers —Wimbledon
- Full-time
- Hybrid work
- Customer service
- Team management
- Financial services

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senior case manager jobs near croydon, gtl

HR Case Manager - Field Based ( Nationwide travel)

Iceland -
Croydon

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Job details

Full-time

Benefits

Store discount
Company car
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Driving Licence
Management
Analysis skills
Driving
Human resources
Agile

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate HR Case Manager to join our growing business on a permanent basis.

The candidate will be preferably be based around the Croydon or Kent area of England area. The role is field based with nationwide travel. A company car is provided and therefore a full UK Driving Licence is required for this role.

PURPOSE OF THE ROLE

To provide a professional, proactive, expert telephone and written HR advisory service to managers at all levels across the business.
To provide advice and guidance to managers on complex people matters with a focus on gaining the best outcomes for both the business and the colleague. Specifically in relation to the management of serious conduct matters, capability, employee concerns and employee relations issues, including the management of suspensions and investigations. This includes reviewing investigation reports and complex letters or communications.
To provide active support to managers in the day to day case management of serious / complex employment issues whilst at all times considering the commercial constraints of the business and the legal framework

In this role you can expect to:

Act as a fully participating member of the HR team supporting HR and liaising and developing effective working relationships with wider stakeholders
Manage a portfolio of cases, scheduling and prioritising activities based on the needs of each case and applicable deadlines or timescales
Where appropriate, provide face to face support to Managers or act as HR lead on complex people matters, including hearings and appeals within nationwide locations
Ensure good employment practice through the provision of clear advice and guidance in line with Iceland’s HR policies, procedures and guidelines
Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements.
Work autonomously whilst using own initiative, on delegated work areas and where appropriate seek advice from senior colleagues when required
Take every opportunity to coach managers in aspects of people management including communication, robust decision making, fairness and consistency and application
Review and prepare (where appropriate) letters/ documents in readiness for and after formal hearings and providing feedback to Managers where required
Ensure all case management details are recorded accurately on the Case Management System and that cases are managed pro-actively and driven through to conclusion and ensuring personnel database reflects accurately

You should apply if you have:

Proven track record of managing a range of complex HR cases
Demonstrable, comprehensive up to date working knowledge of UK employment law and legislation and its’ implications for employers
Confident communication with people at all levels, with a style that is clear, engaging, coaching and collaborative whilst at times of challenge can hold your own
Strong partnership working with a variety of stakeholders
Ideally CIPD qualified (Level 7)
Experience of applying a commercial and pragmatic approach to providing HR risk based solutions to difficult issues that arise within challenging situations
Ability to work flexibly in an agile way in order to meet deadlines and respond positively and constructively to feedback
Good analytical and problem solving skills
Full UK Driving licence (field based roles)

What to expect from us:

Collaborative environment
A competitive salary
25 days holiday, plus 8 days bank holiday
15% store discount, 30% club individual restaurant discount
Educational sponsorship
Enhanced maternity/paternity leave
Long service awards
Reward & recognition

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Refine Your Search

senior case manager jobs in croydon, gtl

HR Case Manager - Field Based ( Nationwide travel)

Senior Casework Manager

Senior Complex Investigator

Senior Manager, Talent Operations

Senior Business Case Manager

Senior Manager, Global Compliance & Ethics

Lead Business Case Manager

Senior product manager

Senior Account Manager

Senior Director, People Operations

Head of Investigations & Quality (Safeguarding) (7367)

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

Senior Clinical Manager - London and South

Senior Manager, PV Operations

Senior Customer Success Manager

Senior Product Manager

Commercial Director

Global Product Team Lead Senior Director - Talent Acquisition, Alumni & Career Services

Senior Marketing Manager, OrangeDoor

Senior Collections and Recoveries Manager

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