Senior technical support Work, Jobs in Croydon, Gtl (with Salaries)

First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Graduate Programme 2027: Product Owner (Technical)
Revolut —London
- £17,700 a month
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Product management
Senior Product Expert
Norgine —Uxbridge
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
7d
Senior Technical Support Engineer
DeepL —London
- Full-time
- Hybrid work
- Azure
- SQL
- Scripting
- Annual leave
- Flexible schedule
Product Support Specialist
ARLO SOFTWARE LIMITED —London
- Hybrid work
- Analysis skills
- Continuous improvement
- JavaScript
Quick apply
Senior Central Compliance Officer (12 month FTC)
Jupiter Asset Management —London
- Full-time
- Hybrid work
- Analysis skills
Senior Technical Specialist
Plowman Craven Ltd —London
Quick apply
Senior Technical Lead
HCLTech —London
- Java
- SQL
- Python
13d
Senior Pharmacovigilance Officer, Team Lead/ Case Processing Manager- Medical Device experience needed
PrimeVigilance —Guildford
- Full-time
- Remote
- Nursing
- English
- Microsoft Office
Quick apply
2d
Senior Claims Adjuster
Berkley —London
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
Senior Recruitment Operations & Systems Analyst
Tesla —London
- English
- SQL
- Analysis skills
Data and Information Governance Lead
Proximie —London
- Hybrid work
- AI
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
14d
Senior Remote Support Engineer
RVM Systems —Watford
- £35,000 - £60,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Scripting
Quick apply
8d
Senior Technical Support Partner (2nd Line)
Land Securities —London
- Full-time
- Customer service
- SharePoint
- Negotiation
- Annual leave
- Employee assistance programme
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
Senior Technical Manager
OCS Group —Isleworth
- Microsoft Powerpoint
- Engineering
- Communication skills
Quick apply
6d
Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
Senior Analyst, Turkey
Eurasia Group —London
- Full-time
- Hybrid work
- English
Quick apply
Qualified Supervisor
Office Test —London
- £50,000 - £60,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Analysis skills
Quick apply
1d

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First Line Support / Helpdesk Engineer - Hybrid

Uptime Solutions -
Crawley

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Windows
Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Date Opened 05/16/2025
Job Type Full time
Industry Technology
City Crawley
State/Province West Sussex
Country United Kingdom
Zip/Postal Code RH11

Job Description

First Line Support Engineer - Initially office-based and then Hybrid

What’s this role about?

As a First line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from a 1st line engineer to a 2nd line. We will also provide support and assistance in obtaining professional certifications.

MSP experience would be a bonus, if not, an IT Helpdesk / remote support background is a big plus.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
- Windows 10.
- Office 365.
- Microsoft Office.
- Printers and Scanners.
- Various customer applications.
Basic administration of Windows Server 2016, 2019.
Network troubleshooting.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

What gets me the competitive edge?

Stand out from the pack with these things:

Passion for technology and self-development.
Experience working for a managed service provider.
Knowledge of Autotask RMM or PSA.

Apply Now

Refine Your Search

senior technical support jobs in croydon, gtl

First Line Support / Helpdesk Engineer - Hybrid

First Response Engineer - Service Desk - MSP

Graduate Programme 2027: Product Owner (Technical)

Senior Product Expert

Senior Technical Support Engineer

Product Support Specialist

Senior Central Compliance Officer (12 month FTC)

Senior Technical Specialist

Senior Technical Lead

Senior Pharmacovigilance Officer, Team Lead/ Case Processing Manager- Medical Device experience needed

Senior Claims Adjuster

Senior Recruitment Operations & Systems Analyst

Data and Information Governance Lead

Senior Remote Support Engineer

Senior Technical Support Partner (2nd Line)

Training and Support SME (Military)

Senior Technical Manager

Senior IT Support Engineer - UK - Hybrid

Senior Analyst, Turkey

Qualified Supervisor

I want to receive the latest job alerts for senior technical support in croydon, gtl

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