Helpdesk administrator Work, Jobs in Crumpsall, Gtm (with Salaries)

FM Operations Support Administrator - Manchester
Savills Management Resources —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Customer service
12d
Systems Administrator
The Monal Technology and Business Systems UK Ltd —Stockport
- £2,900 - £3,200 a month
- Full-time
- Maintenance
- SharePoint
- In-person
Quick apply
3d
Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Recruiting
Quick apply
11d
Helpdesk - Scheduler/ Administrator
ASH Integrated Services —Manchester
- £27,975.84 a year
- Full-time
- Microsoft Word
- Computer literacy
- Contracts
Quick apply
6d
Business Support & Facilities Administrator
KeolisAmey Metrolink —Manchester
- £23,248 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Employee assistance programme
- Employee discount
10d
Helpdesk Coordinator
Oltec FM —Wigan
- From £24,500 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
Quick apply
8h
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
Salesforce Systems Administrator
Internova Travel Group —Halifax
- Full-time
- Remote
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
5d
Mobile Technical Operative - Mechanical
Equans —Manchester
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
3rd Line Support Engineer
Uptime Solutions —Town
- Full-time
- Mentoring
- Communication skills
Resident Mechanical Engineer
Equans —Macclesfield
- Full-time
- Annual leave
- Employee assistance programme
4d

More jobs to discover

Find similar jobs that you might be interested in.

Booking Administrator
Great Bear —Oldham
As a Bookings Administrator you will be responsible for contributing to the success of the Oldham site by ensuring customer queries are dealt with in a timely…
£27,500 a year
Quick apply
12d
Contract Administrator
BES Group —Manchester
As a Contract Administrator for British Engineering Services Group, you will be responsible for delivering end‑to‑end contract management within our Consultancy…
£24,479 a year
1h

I want to receive the latest job alerts for helpdesk administrator in crumpsall, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk administrator jobs near crumpsall, gtm

FM Operations Support Administrator - Manchester

Savills Management Resources -
Manchester

Apply Now

Job details

12 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Purchase orders
CAFM software
Customer service
Stakeholder liaison
Facilities management
GCSE
Administrative support experience
Microsoft Office Suite
Administrative experience
Health and safety inspection
Health and safety audits
Purchase order creation
Organisational skills
Contracts
SharePoint
Budgeting
Communication skills
Property management
Time management
COSHH compliance

Full job description

Purpose of the Role

The Operations Support role's purpose is to assist in the day-to-day management of sites within the Letchworth portfolio, supporting the Facilities Managers and Property Management where applicable, and reporting to the Facilities Management Senior Operations Support. The role acts as a central contact point, ensuring statutory compliance, data accuracy and consistency of processes across the Letchworth portfolio for internal and external stakeholders.

Key Responsibilities

To work alongside the Facilities Management team in a support role, learning all the key aspects of the FM role.
To provide the Facilities Managers with administrative support and to field phone calls during periods of leave including reactive support.
To provide support and advice to the business on Facilities Management matters.
Updating and assisting in closing actions from Health and Safety audits and environmental audits including reporting on outstanding items.
Assist with the administration of all insurance inspections and lift/escalator audits including saving and uploading statutory documentation to Dashboard/Riskwise and issuing documents to the relevant contractors for action.
Assist with the retender of contracts and management of PTN Forms, as required.
Assist the FM team in monitoring supplier service level agreements.
To assist with Contractor call outs and arrange attendance to reported faults at properties and update tenants and FMs/Surveyors, recording and raising Purchase Orders for one of works as well as contracts.
Arrange site appointments for insurance consultants and other appointments when required.
Collate monthly reports from FM to report to PM Team and Surveyors where necessary.
Advise the surveying teams of FM holidays and liaise with management administration.
Assisting FM with updating and management of Dashboard/Riskwise, tracking upcoming compliance events and booking in requests where required. Raising actions following events completion and ensuring actions are closed in a timely manner.
Assist and monitor the completion of service charge budgets by the FMs ensuring they are completed on time and report on stats quarterly.
Preparation of log books and tenant handbooks.
Vacant Property Inspections – Update VPI Tracker, instruct inspections, receive reports and review with FM raising any actions and/or audit actions. Ensuring to update Dashboard/Riskwise as well as the Clients Insurance SharePoint Folder.
Collates contract figures for service charge budget preparation.
Provide system guidance to Front of House (FOH) Teams across the portfolio.
Maintaining site notes and updating tenant details on CAFM system as and when lettings/lease changes.
Monthly compliance meetings with Client H&S team and preparation of compliance figures for quarterly report. Client requirements is 100% minimum.
Assisting with FRI inspections, locating premises for FM/PM teams and keep track of inspections completed and raised actions on issues found.
Attend the Cambridge office on a quarterly basis of the FM/PM meeting.

Safety & Security

Ensure compliance with all client and Savills procedures and policies, including Health and Safety, COSHH and environmental matters.
Ensure compliance with all statutory requirements and codes of Practice, Health and Safety requirements.
To attend internal and external training courses that are deemed relevant to the roles to ensure that all health and safety policies are adhered to and understood.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as the role evolves within the organisation in line with overall business objectives of the organisation.

Relationships

Property Management Director (Cambridge)
Portfolio FMs
FM & Operation Support Network

Skills, Knowledge and Experience

Essential

At least 2 years experience in an administration role
General Education to GCSE standard with an A-C grade in English & Maths or equivalent standard
Proficient in a full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook
Reliable, helpful and well presented
Ability to work in a team or alone
Team player with strong customer service skills, able to provide a helpful and polite service
Pleasant telephone manner and efficiency in relaying messages and taking instructions.
Excellent communication skills
Able to take comprehensive minutes of meetings
Abilitiy to deal with confidential information
Good organisational and time management skills with the ability to prioritise workload and multitask in a calm and professional manner
Able to work under pressure to deadlines
Careful and conscientious with excellent attention to detail
Willingness and ability to learn on the job, keen to undertake training and career development

Desirable

Broad knowledge of office administration within a facilities management/property management environment
Experience of dealing with senior level staff confidently with excellent verbal and written communication
Experience and knowledge of helpdesk systems and procedures
Experience working within a Facilities Management team
Understanding of Health & Safety Legislation

Working Hours - 09:00 – 17:30

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

helpdesk administrator jobs in crumpsall, gtm

FM Operations Support Administrator - Manchester

Systems Administrator

Helpdesk Team Leader

Helpdesk - Scheduler/ Administrator

Business Support & Facilities Administrator

Helpdesk Coordinator

IT Desktop Support

Salesforce Systems Administrator

Mobile Technical Operative - Mechanical

3rd Line Support Engineer

Resident Mechanical Engineer

More jobs to discover

I want to receive the latest job alerts for helpdesk administrator in crumpsall, gtm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected