Technical specialist Work, Jobs in Cumbernauld, Nlk (with Salaries)

Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Specifications Technologist
Cake Decor Ltd —Glasgow
- Up to £34,000 a year
- Full-time
- Bachelor's degree
- IT
- In-person
- Free parking
Quick apply
12d
Digital Communications Officer
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Remote
- SharePoint
7d
Technician
RoukenBio —Motherwell
- From £24,479 a year
- English
- Referral programme
4d
249757 - GH - Specialist Clinical Technologist - Band 6
NHS Scotland —Scotland
- £43,231 - £52,679 a year
- Full-time
- Hospital
- Communication skills
12d
Transformation PMO Analyst
Equans —North Lanarkshire
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
5d
GIS Specialist
Savills —Glasgow
- Full-time
- Remote
- Python
- Annual leave
5d
Project Manager/Business Admin Apprentice
Sulzer —Falkirk
- Full-time
- English
- Project management
- Time management
Production Line Leader
OV Glasgow —Glasgow
- £13.63 - £13.96 an hour
- Full-time
- Computer literacy
- English
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2nd Line Technical Engineer
Redsquid Communications —Glasgow
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Project Manager
RSE —Cumbernauld
- Engineering
- Project management
- Electrical Engineering
- Employee discount
Technical Sales Specialist
Alliance Automotive Group LV —Glasgow
- Sales
- Customer service
- IT
Quick apply
12d
Global Logistics Specialist
Invinity Energy Systems —Motherwell
- Full-time
- Hybrid work
- Annual leave
Quick apply
3d
Technical Specialist COO Assurance
Evelyn Partners —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Financial services
Quick apply
3d
Technical Bureau Operator
City Facilities Management —Glasgow
- From £25,918.20 a year
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
Trainee Drawing Office
Iberdrola Group —Glasgow
- £25,950 a year
- Hybrid work
- Civil engineering
- Engineering
Biomedical Scientist - Annex21
NHS Scotland —Wishaw
- £43,231 - £52,679 a year
- Call to connect
- Bachelor's degree
- Annual leave
- Sick pay
8d
Product Design Engineer
ICL Tech Ltd —Glasgow
- Full-time
- CAD
- Engineering
- Microsoft Office
Quick apply
4d
Trainee Environmental Technician - Falkirk and Stirling area
HSL Compliance Limited —Falkirk
- £26,088 a year
- Microsoft Office
- Bachelor's degree
- First Aid Certification
Quick apply
3d
Commercial Estimator
Arrow Industrial Group Limited —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d

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Regional IT Support Specialist

Omexom UK -
Scotland

Apply Now

Job details

Qualifications

Jira
Driving Licence
Customer service
IT support
ServiceNow
BTEC
Communication skills

Full job description

Job Title: Regional IT Support Specialist

Location: Multiple regions (Scotland/England)

Office: TBC

Department: IT

Reports to: IT Service Desk Manager

Role Purpose

The Regional IT Support Specialist is responsible for delivering high quality, on site and remote IT support to staff across multiple locations within their assigned region. This role ensures that employees receive timely assistance with technical issues, hardware installations, training, and systems. The Regional IT Support Specialist will also complete scheduled site visits, perform hardware deployments, maintain documentation, and act as a local IT contact for regional operations and projects.

This position works closely with both local teams and the central IT department to ensure alignment, consistency, and smooth operation of our technology and systems.

Key Responsibilities

Incident & Request Handling

Work as part of the IT service desk team to help support and ticket requests.
Diagnose and resolve 1st and 2nd line support issues in accordance with SLAs.
Process user access requests, and onboarding/offboarding tasks.
Provide hands on support to staff throughout the region.
Complete site visits and provide local support and training as required.
Work closely with the central IT Support teams on incidents, service requests and product support.
Perform basic network and connectivity troubleshooting.
Configure and deploy laptops, desktops, and peripheral hardware.
Support video conferencing and meeting room technologies.

Customer Service & Communication

Deliver a professional, friendly, and customer-centric support experience.
Keep users informed of ticket progress and resolution timelines.
Create and update knowledge base articles for common issues.

Skills & Competencies

Experience of working within an IT support role in a multi-site or regional environment (preferred).
Experience with ITSM platforms such as FreshDesk, ServiceNow, ManageEngine, or Jira Service Management.
Excellent communication and customer service skills.
Ability to work independently, travel across sites, and manage workload effectively.
Strong problem solving skills with a proactive, hands on approach.
Ability to create clear documentation and deliver user friendly training.

Additional Requirements

Full UK driving licence
Flexibility to travel to different locations across the region.
Ability to work occasionally outside standard hours for major deployments or urgent issues.

Qualifications & Education

Minimum Level 3 qualification in IT (e.g., Level 3 Diploma in IT Systems Support, Level 3 BTEC in IT, or equivalent).
Or more than 3 years’ experience working in a similar IT support role.

Apply Now

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