Autism specialist Work, Jobs in Curridge, Brk (with Salaries)

Complaints & Resolution Manager
Skylight Psychiatry —Basingstoke
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
11d
Specialist SEN Tutor - GCSE or above
Sunbeam Education —Oxford
- £44 - £64 an hour
- English
- Maths
- Travel
- Flexitime
- Work from home
Quick apply
7d
Drama Therapist
Elysium Healthcare —Thatcham
- £25,200 a year
- Part-time
- Master's degree
- Case management
- Patient care
- Free parking
- Annual leave
Quick apply
Challenging Behavioural Therapist
NHS Professionals —Maidenhead
- £25.84 an hour
- Temporary
- Applied behaviour analysis
- Bachelor's degree
- In-person
Quick apply
Occupational Therapist Assistant
Elysium Healthcare —Thatcham
- £25,565 a year
- Full-time
- Patient care
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Night Coordinator
Elysium Healthcare —Thatcham
- £46,000 a year
- Full-time
- Training & development
- Leadership
- Nursing
- Free parking
- Annual leave
Quick apply
Primary SEN Tutor
Young Giants —West Berkshire
- £30 - £40 an hour
- Maths
- Experience working with children
- Bachelor's degree
Quick apply
Consultant Psychiatrist
Priory —Hook
- £162,791.25 a year
- Full-time
- Team management
- Driving
- Patient care
- Free parking
- Annual leave
Quick apply
Children's Autism Practiotioner
Willow Tree Children's Services Ltd —Swallowfield
- £27,000 - £30,000 a year
- Full-time
- Experience working with children
- Driving
- In-person
- Sick pay
Quick apply
11d
Dyscalculia Specialist Tutor
Young Giants —Reading
- £30 - £40 an hour
- Maths
- Experience working with children
- Bachelor's degree
Quick apply
Learning Mentor - Complex Learning Disabilities
Amegreen Children's Services —Reading
- Up to £25,000 a year
- Weekend availability
- Experience working with children
- Travel
- School
Quick apply
1d
Specialist Community RNLD - LD (6-Month Maternity Cover)
HCRG Care Group —Swindon
- £32,073 - £39,043 a year
- Full-time
- Case management
- Communication skills
- Nursing
- Employee discount
Quick apply
8d
Speech & Language Therapist
Priory —Hook
- £45,327 a year
- Full-time
- Management
- Free parking
- Annual leave
Quick apply
Speech and Language Therapist
Inspire Neurocare —Basingstoke
- £33,353.78 a year
- No degree
- Mentoring
- Discharge planning
- Employee assistance programme
- Referral programme
Quick apply
Education Mentor
SENse Learning - Didcot —Didcot
- £18 - £23 an hour
- Part-time
- Experience working with children
- In-person
- Flexible schedule
- Referral programme
Deputy Enablement Manager - Hampshire
PBS4 —Winchester
- £15.59 - £15.60 an hour
- 12 hour shift
- Hybrid work
- Team management
- Mentoring
- Training & development
- Paid training
- Annual leave
Quick apply
9d
Senior Support Worker
Cygnet Care Services Limited —Hungerford
- £14.23 an hour
- Overtime
- Employee discount
Deputy Headteacher
Outcomes First Group —Reading
- Up to £60,000 a year
- Monday to Friday
- Continuous improvement
- Training & development
- Leadership
- Employee discount
2d
Speech and Language Therapist (FTC)
Oxford Health NHS Foundation Trust —Oxford
- £39,959 - £48,117 a year
- Full-time
- Management
- Mentoring
- Annual leave
- Employee assistance programme
9d
Deputy Service Manager (Autism/LD Service (Oxfordshire) - £14.08 -16.40ph
Go For It —Oxford
- £14.08 - £16.40 an hour
- In-person
- Training & development
- Leadership
- Work from home
Quick apply

I want to receive the latest job alerts for autism specialist in curridge, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Complaints & Resolution Manager

Skylight Psychiatry -
Basingstoke

Apply Now

Job details

Permanent | Full-time
£40,000 - £45,000 a year
11 days ago

Benefits

Additional leave
Annual leave
Company pension

Qualifications

Complaint handling
Multidisciplinary collaboration
Communication skills

Full job description

Complaints & Resolution Manager

Reports to: Quality & Governance Lead

Salary: £40,000 - £45,000 per annum, depending on experience

Location: Basingstoke - Hybrid (predominantly remote with occasional travel as required)

Hours: 37.5 hours per week

Skylight Psychiatry is a forward thinking, dynamic mental health service. We are a CQC registered service delivering person-centred assessment, care and support, with our ultimate aim being to improve the lives of people with neurodevelopmental conditions such as ADHD, Autism and Learning disabilities.

Role Purpose

The Complaints & Resolution Manager will provide dedicated capacity for the effective management and resolution of formal patient complaints. The post-holder will manage complaints from receipt through to resolution, using sound judgement and working independently within agreed parameters, while escalating more complex or significant matters where appropriate.

The role will work collaboratively across clinical, operational, governance and patient-experience teams to support timely responses, positive resolution and organisational learning.

Key Responsibilities

Manage formal patient complaints from receipt through to resolution, ensuring they are handled fairly, sensitively and within required timescales.
Investigate complaints, gather relevant information and coordinate input from clinical, operational and other colleagues as required.
Draft clear, empathetic and evidence-based responses and independently resolve routine complaints within agreed authority.
Recognise and escalate complex, significant or specialist matters appropriately.
Maintain accurate complaint records and support effective tracking and reporting.
Provide advice and guidance on complaints and concerns where appropriate, including supporting early resolution.
Identify recurring themes and learning from complaints and contribute to service improvement.
Contribute to the development of complaints processes, guidance, templates and training.
Support the handling of Subject Access Requests and other data rights requests, including gathering and reviewing information and preparing responses.
Escalate complex data protection matters or requests requiring specialist or DPO input.

Person Specification

Essential

Experience of managing complaints, concerns or complex casework within healthcare, social care or another regulated service environment.
Experience of investigating and resolving cases independently and knowing when escalation is required.
Excellent written and verbal communication skills, including the ability to draft high-quality formal responses.
Sound judgement, with the ability to review information objectively and reach fair, evidence-based conclusions.
Confidence communicating sensitively and professionally with people who may be distressed, dissatisfied or frustrated.
Strong organisational and case-management skills, with the ability to manage competing priorities and deadlines.
Ability to work collaboratively across clinical, operational and non-clinical teams.

Desirable

Experience of complaints handling within NHS-funded or independent healthcare services.
Understanding of healthcare complaints, patient safety and regulatory expectations.
Experience of identifying themes from complaints and contributing to service improvement.
Experience of supporting Subject Access Requests or other data rights requests.
Experience within mental health, neurodevelopmental or autism/ADHD services.

Benefits:

Opportunities for professional development and growth within the service
Annual salary review
25 days annual leave.
Pension scheme offered
Birthday off as additional leave
Work related electronic devices provided

Please submit both your CV and a cover letter outlining your reasons for applying for this role. Please note that due to the high volume of applications anticipated, we will be unable to contact all applicants individually unless shortlisted. If you have not been contacted within a month of submitting your application, please assume you have been unsuccessful on this occasion. We reserve the right to close this vacancy at any time due to the volume of applications received and encourage you to submit your application as early as possible. Thank you.

At Skylight Psychiatry, we are committed to fostering a fair and inclusive workplace where everyone can thrive and reach their full potential. We recognise that diverse teams encourage creativity and productivity, so we warmly welcome applications from individuals of all backgrounds. We encourage candidates to apply regardless of age, gender, gender identity or expression, religion or belief, disability, ethnicity, or sexual orientation. Together, we create an environment that values and celebrates diversity!

Job Types: Full-time Permanent

Work Location: Hybrid remote in Basingstoke, RG24 8AG.

Apply Now

Refine Your Search

autism specialist jobs in curridge, brk

Complaints & Resolution Manager

Specialist SEN Tutor - GCSE or above

Drama Therapist

Challenging Behavioural Therapist

Occupational Therapist Assistant

Night Coordinator

Primary SEN Tutor

Consultant Psychiatrist

Children's Autism Practiotioner

Dyscalculia Specialist Tutor

Learning Mentor - Complex Learning Disabilities

Specialist Community RNLD - LD (6-Month Maternity Cover)

Speech & Language Therapist

Speech and Language Therapist

Education Mentor

Deputy Enablement Manager - Hampshire

Senior Support Worker

Deputy Headteacher

Speech and Language Therapist (FTC)

Deputy Service Manager (Autism/LD Service (Oxfordshire) - £14.08 -16.40ph

I want to receive the latest job alerts for autism specialist in curridge, brk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected