Registered House Manager
Whether you are stepping up into senior leadership or bringing strong, transferable management skills, this is an opportunity to lead with purpose and make a lasting difference in young people’s lives.
Please note: we are unable to offer visa sponsorship and cannot accept applications that require sponsorship now or in the future.
About Us
Horizons Residential Care Limited is a well-established residential childcare provider based in the East Coast of Scotland and has been providing therapeutic residential childcare service since 2013. We won the Best Social Care Provider award in 2019, the Best Care Home Award in Scotland in 2021 and also won the Best Care Home Group in the UK in 2022 and 2023.
Horizon’s vision is for young people within our care to thrive in a positive and therapeutic living experience, which meets and exceeds the requirements of the Health and Social Care Standards. Horizon’s ethos resonates with childcare theory, Attachment Theory, Social Pedagogy and Opportunity led Life Space Interventions. Our care practice aims to promote the development of young people’s coping mechanisms to resolve past experiences and enhance individual capacity in respect of life skills, self-esteem, confidence, and resilience.
Horizons provide, as a standard, a staffing ratio of 1:1 (10am - 10pm) with passionate, competent, and confident team members to support our young people with complex and sometimes challenging behaviours. Our young people may present with a range of social, emotional and physical needs. Therefore the specialised and therapeutic care we provide requires to be person centred.
Company Values
- Enhancing quality of care provision.
- Providing a Nurturing and Caring home.
- Building a Friendly, passionate and caring team.
- Working in partnership with all stakeholders.
- Empowering others to develop and live fulfilling lives
- Person Centred approach, allowing our children & young people to explore & utilise their own strengths.
- Building a culture of innovation, by using or showing new methods and ideas.
Annual Salary range - £36,500- £50,000 approx. (Plus Discretionary Annual Performance Bonus up to £6,000)
Placement on the pay scale depends on Experience and Qualifications as required by SSSC
Job type- Full-time, Permanent
As a Registered House Manager, you will hold responsibility for the overall management and operation of the residential care home, ensuring that the highest standards of care, safety, and support are provided to the children and young people in your care. Your role is pivotal in leading the team and ensuring that all policies, procedures, and regulations are consistently followed.
Registered House Manager – Desirable Qualities and Attributes
- Leads by example and be a role model
- Promotes the mission and visions of the company
- Uses a High level of Emotional Intelligence
- Proactive, Self-Driven and highly motivated
- Resilient and Tenacious
- Contributes positively and effectively
- Effective at conflict resolution and problem solving
- Caring and Compassionate
- Promotes high level of quality standards amongst house team members
- Empowering the house teams
- Promotes a culture of responsibility and accountability
- Makes efficient use of human, physical and financial resources
- Effective and positive communication with the Care Inspectorate, Agencies and Local Authorities
- Ensure safety and wellbeing of staff and service users
- Plan, monitor and maintain house budgets
- Plan, monitor and supervise regular and ongoing training of staff
- Actively promote and encourage professional development of staff
Main Tasks of Job:
Main Purpose of Job: To manage the residential service efficiently and effectively, ensuring the needs of the service users are met at all times and delivering key results follow organisation policy and procedure.
Responsible to: Senior Service Manager, Head of Care, and Managing Director
Responsible for: Assistant Managers, Senior Residential Care Workers and Residential Care Workers
- Ensure that the Organisation meets and adheres to the requirements and standards as set out by the Care Inspectorate.
- Embed Horizons’ mission and vision amongst the staff teams and create a positive working culture.
- Work in accordance with, and promote amongst the staffing team, the Horizons Residential Care Limited aims, objectives, vision and mission statement.
- Assess new referrals and potential placements, carrying out inductions where required.
- Staff development and ensuring the teams are well informed and trained to do their roles.
- Oversee and ensure child protection, care, safeguarding and welfare policies and procedures are met for all young persons in the care of the organisation.
- Manage, support and supervise the staffing team, actively promoting and encouraging their professional development, whilst monitoring staffing costs and requirements across the service. Ensuring the staffing team is aware of their duties and responsibilities and work within the policies and procedures of the organisation.
- Manage House money and budgets along with the Senior Service Manager.
- Work closely with the Senior Service Manager to ensure adequate, professional and catered care is provided across the Organisation to young persons, through careful planning and regular review.
- Perform Quality Assurance checks and audits regularly to maintain a high level of care.
- Liaise with, and maintain partnerships with local community organisations and local or national councils
- Work with staff teams and YPs to build positive relationships and enable support.
- Liaise with Finance and Senior Service managers, monitoring budgets and costings for the house
- Carry out on-call duties and support the houses as and when needed.
- Conduct probation reviews and appraisals with support and guidance from HR.
Education, Qualification and Experience
- SVQ 4/SCQF Level 9 - Children and Young People and CSLM or equivalent qualifications which meet SSSC requirements.
- Minimum of 2 years’ experience at a management level and 5+ years residential childcare experience.
- Experience and Evidence of undertaking a supervisory role in relation to staff within the Children Residential Care environment.
Full clean UK Driving License is essential.
Normal Working Hours: Monday to Friday (40h/week) with some flexibility to provide evening and weekends cover to suit the needs of the service.
Additional pay:
- Performance bonus
- Referral Bonus
- Attendance Bonus
Benefits:
- Enhanced Annual Leave
- Company pension
- Discounted or free food
- Employee mentoring programme
- Free On-site parking
- Health & wellbeing programme
- Private dental and optical insurance
- Private medical insurance
Ability to commute/relocate:
- Edinburgh, Fauldhouse, Gorebridge: reliably commute or plan to relocate before starting work (required)
Equality Statement
Horizons is dedicated to fostering a diverse, inclusive, and equitable workplace where every individual feels valued and respected. We believe that a wide range of backgrounds, perspectives, and experiences strengthens our organisation, enhances our understanding, and enables us to provide better care to the children and young people we look after.
As an equal opportunity employer, we are committed to fair hiring practices, ensuring that all applicants are considered on their abilities, qualifications, and commitment to our values. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, disability, sexual orientation, or socioeconomic status.
We are committed to promoting equal access to employment and development opportunities, and we strive to create an environment where everyone has the support and resources needed to reach their full potential.
- Free or discounted meals and on-site parking
- Monday to Friday with flexibility for evenings and weekends as required
Job Types: Full-time, Permanent
Pay: £36,500.00-£50,000.00 per year
Benefits:
- Additional leave
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
Application question(s):
- Will you need employer sponsorship to work in the United Kingdom?
- Do you currently hold a valid UK/EU driving licence?
- Do you hold a SVQ Level 4/ CSLM in working with Children and Young Adults?
Education:
- Diploma of Higher Education (required)
Experience:
- Residential child care: 4 years (required)
Work Location: In person
