Technology infrastructure administrators & architects Work, Jobs in Dalcross, Hld (with Salaries)

IT Assistant
SUMITOMO ELECTRIC U.K. POWER CABLES LTD. —Alness
- Full-time
- Microsoft Outlook
- Customer service
- ERP systems
8d

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IT Assistant

SUMITOMO ELECTRIC U.K. POWER CABLES LTD.
Alness

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Job details

Full-time
8 days ago

Qualifications

TCP
Microsoft Outlook
Customer service
ERP systems
Disaster recovery
Windows
MRP
Information security
Firewall
DHCP
Analysis skills
IT support
DNS
Organisational skills
SharePoint
IT
National 5
TCP/IP
Cybersecurity
Communication skills
VPN

Full job description

IT Assistant

[Desired start date] August/September 2026

Role Purpose

We are seeking a proactive and customer-focused IT Assistant to support and maintain the day-to-day IT operations across our office and manufacturing site.

The successful candidate will be responsible for delivering end-user IT services, managing IT assets, and maintaining IT infrastructure that supports business operations.

This role combines hands-on user support with responsibility for the administration and maintenance of network, server, and endpoint environments.

Key Accountabilities

End User Services

Coordinate IT onboarding activities, including user account provisioning, device deployment, and IT induction for new employees
Configure and support Microsoft 365, MDM, remote access solutions, and other workplace applications
Provide technical support and troubleshooting for end-user devices, workplace technologies, and user access issues
Maintain IT asset records and manage stock levels for IT equipment and accessories
Coordinate IT procurement activities, including obtaining quotations, supporting equipment orders, and receiving deliveries

Infrastructure and Network Management

Monitor and maintain IT infrastructure across office and manufacturing sites, including network, server, and endpoint environments
Administer network switches, firewalls, and wireless access points
Troubleshoot network and connectivity issues
Maintain infrastructure documentation, network diagrams, and configuration records
Manage infrastructure upgrades, deployments, patch management, and vulnerability remediation to ensure the stability, security, and availability of IT infrastructure
Coordinate with vendors and service providers to resolve infrastructure and network-related issues where required

Preferred Knowledge / Skills / Experience

Essential

Previous experience in an IT support or IT Assistant role.
Good knowledge of Microsoft Windows operating systems.
Experience supporting Microsoft 365, including Outlook, Teams, SharePoint, and OneDrive.
Understanding of networking principles, including TCP/IP, DNS, DHCP, VPNs, and wireless networking.
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service skills.
Ability to prioritise workloads and manage multiple support requests.
Strong organisational skills and attention to detail.

Desirable

Experience working within a manufacturing or engineering environment.
Knowledge of ERP/MRP systems.
Knowledge of cybersecurity best practices and IT security frameworks.
Experience supporting backup and disaster recovery solutions.

Qualifications

GCSEs / Nat 5’s including Maths and English.
A relevant qualification in Information Technology would be advantageous but not essential.

Personal Attributes

Proactive and self-motivated.
Strong analytical and problem-solving abilities.
Excellent attention to detail.
Customer-focused with a positive and professional approach.
Able to work independently and as part of a team.
Adaptable and willing to learn new technologies.
Committed to maintaining high standards of security and service delivery

About our project in Port of Nigg, Highland

Sumitomo Electric is one of the leading global manufacturers of state-of-the-art high-end electricity transmission
cables, up to and including 525kV HVDC(High Voltage Direct Current) cable.
The new factory at Nigg, with investment value announced by the Scottish Government of £350M, will make a
significant contribution towards realisation of the UK Net Zero Target by contributing to critical electricity transmission
infrastructure to connect and deliver renewable energy, including offshore wind, to UK consumers and beyond.
In addition, the factory will create more than 150 highly skilled jobs in the Scottish Highlands, with maximum
utilisation of the local supply chain for production of cables and construction of transmission cable systems.

In a significant boost for the UK green energy supply chain, Sumitomo Electric has commenced construction
of its state-of-the-art subsea transmission cable factory in the Scottish Highlands.
The factory will supply critical elements for the reinforcement of the UK electricity transmission grid and for
connecting renewable energy production facilities to the grid.

About Sumitomo Electric Group

Sumitomo Electric Industries, Ltd. is a recognized global technology leader with over 290,000 employees working
at around 400 group companies in 40 countries. Building on more than 120 years of innovation, today
Sumitomo Electric is engaged in diversified business activities that support people’s daily lives and
industries in five business segments: automotive, infocommunications, electronics, environment & energy, and
industrial materials. To learn more about Sumitomo Electric,
please visit

https://sumitomoelectric.com

https://sumitomoelectric.com/company/office_group_companies/sumitomo-electric-uk-power-cables-ltd

and our YouTube Channel (https://www.youtube.com/user/SumitomoElectric/).

Follow us on LinkedIn
https://www.linkedin.com/company/sumitomo-electric

https://www.linkedin.com/company/sumitomo-electric-uk-power-cables/

Apply Now

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