Senior software engineer Work, Jobs in Dalkeith, Mln (with Salaries)

Senior IT Support Engineer
Intentional IT Ltd —Edinburgh
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
- Annual leave
- Work from home
Quick apply
11d
Senior Flutter Dart App Developer
OSI Systems, Inc —Edinburgh
- Full-time
- Mentoring
- Communication skills
Junior Software Engineer
PODFather —Edinburgh
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Maths
- Software development
- Communication skills
- Free parking
- Employee assistance programme
Senior Software Engineer - Machine Learning (Marketplace Dynamics) (Remote - United Kingdom)
Yelp —Edinburgh
- Full-time
- Remote
- Research
- Machine learning
- Employee stock purchase plan
- Annual leave
Senior Infrastructure Engineer (Database Development)
Companies House —Edinburgh
- £41,509 - £52,509 a year
- Full-time
- Presentation skills
- Annual leave
7d
Senior Software Engineer
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Software development
- Banking
Quick apply
Senior Data Platform Engineer (Python & Databricks)
Codelitt —Edinburgh
- English
- APIs
- Communication skills
- Annual leave
- Sick pay
Quick apply
Test Manager (ARE)
The Scottish Government —Edinburgh
- Full-time
- Presentation skills
- Recruiting
3d
Senior Database Administrator
PODFather —Edinburgh
- £60,000 - £70,000 a year
- Full-time
- Remote
- AWS
- Free parking
- Employee assistance programme
Software Engineer (Senior Levels)
Leonardo UK Ltd —Edinburgh
- £38,000 - £70,000 a year
- Full-time
- Hybrid work
- Agile
- Flexible schedule
- Referral programme
Front-End Technical Lead
Sky —Livingston
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Communication skills
- Employee discount
Algorithms Engineer
SeeByte —Edinburgh
- Doctoral degree
- Engineering
- Master's degree
Senior Flutter Dart App Developer
Spacelabs —Edinburgh
- Mentoring
- Communication skills
Senior R&D Engineer, Software
Keysight Technologies, Inc. —Edinburgh
- Part-time
- Computer Science
- Software troubleshooting
- Engineering
Senior Test Engineer
Companies House —Edinburgh
- £41,509 - £52,509 a year
- Full-time
- Presentation skills
- Travel
- Leadership
- Annual leave
7d
Senior/Lead Quality Engineer - Chatbot
Mimica —Edinburgh
- Full-time
- Remote
- Master's degree
- Mentoring
- AI
- Annual leave
- Flexible schedule
Sustainable Mobility Planners (Varying grades)
Pell Frischmann —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Leadership
Platform Engineer
Opus 2 —Edinburgh
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- AWS
- Mentoring
- AI
- Employee assistance programme
Quick apply
Senior AI Engineer - FTC
M&G plc —Edinburgh
- Full-time
- Azure
- Analysis skills
- Machine learning
- Annual leave
12d
Software Engineer
ABACUS —Edinburgh
- Remote
- Computer Science
- Software troubleshooting
- Engineering
Quick apply
10d

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Senior IT Support Engineer

Intentional IT Ltd
Edinburgh

Quick apply

Job details

Full-time
£36,000 - £42,000 a year
11 days ago

Benefits

Annual leave
Company pension
Work from home

Qualifications

Microsoft Windows Server
Network administration
Technical troubleshooting
TCP
Driving Licence
Azure
Mentoring junior staff
Microsoft Exchange
Network infrastructure
Firewall
AWS
IT support
Mentoring
SharePoint
Technical writing
SAN
IP networking
VMWare
Linux
Root cause analysis
Microsoft Azure
PowerShell scripting
PowerShell
Intune

Full job description

Senior IT Support Engineer – MSP

Salary: £36,000–£42,000 DOE
Location: Edinburgh and local surrounding areas / Hybrid

We are looking for an experienced Senior IT Support Engineer to join our fast-paced MSP team.

This is a hands-on senior support role for someone who is confident taking ownership of technical issues, working through problems independently and acting as an escalation point for the wider support team.

We are looking for someone who can troubleshoot rather than simply follow a runbook. You won't be expected to know everything, but you will be expected to know how to investigate an issue properly, use the resources available to you, identify root cause and take ownership through to resolution.

You should be comfortable working across multiple client environments, adapting quickly to different technologies and communicating clearly with both colleagues and clients.

Previous MSP experience is essential. You must have a minimum of 3 years' hands-on technical experience within an MSP environment.

Microsoft certifications are desirable, particularly across Microsoft 365 and Azure, but demonstrable hands-on experience is more important.

Essential Technical Experience

You should have strong practical experience across the following:

Microsoft 365 administration and troubleshooting, including Exchange Online, Entra ID, SharePoint and OneDrive
Microsoft Intune and endpoint management
Windows Server administration
Active Directory and Group Policy
Networking fundamentals including TCP/IP, DNS and DHCP
Routers, firewalls, switches, VLANs and VPN troubleshooting
Virtualised environments using Hyper-V and/or VMware
Physical and virtual server maintenance
Backup technologies, including troubleshooting, restores and recovery
Endpoint and infrastructure security
General hardware, software and connectivity troubleshooting
Infrastructure migrations and improvement projects

Experience with the following would be beneficial but is not essential:

Microsoft Azure infrastructure
UniFi networking and firewall technologies
Linux
AWS
SAN/NAS technologies
PowerShell or other scripting/automation

What We Expect From a Senior Engineer

We're looking for someone who can:

Take ownership of escalated technical issues through to resolution
Troubleshoot methodically when the answer isn't immediately obvious
Act as an escalation point for other engineers
Identify root cause rather than repeatedly treating symptoms
Work independently without requiring step-by-step instruction
Know when an issue genuinely needs to be escalated
Assess the impact and risk of technical changes before implementing them
Manage multiple priorities within agreed SLAs
Communicate technical issues clearly to clients and colleagues
Document technical changes and solutions properly
Share knowledge and support the development of less experienced engineers

The Role

The role will include a mixture of escalated support, client management and technical improvement work, including:

Resolving escalated 2nd/3rd line support issues
Supporting and maintaining assigned client environments
Administration of Microsoft 365, servers, networks and endpoint environments
Configuration and maintenance of routers, firewalls, switches and wireless networks
Server and virtual machine maintenance and deployment
Supporting Microsoft 365 and infrastructure migrations
Identifying opportunities to improve client environments
Ensuring patching, security remediation and maintenance are completed appropriately
Assisting technical leads with projects and infrastructure changes
Liaising with third-party suppliers and vendors when required
Maintaining accurate technical documentation

Candidate Essentials

Minimum 3 years' hands-on experience working within an MSP
Demonstrable experience handling escalated 2nd/3rd line technical issues
Strong troubleshooting and problem-solving ability
Comfortable taking ownership of issues through to resolution
Full UK driving licence
Based in Edinburgh or the surrounding area
Able to attend client sites when required

Please note: overseas candidates will not be considered for this position.

What We Offer

£36,000–£42,000 salary depending on experience
Hybrid working
Typically 1–2 days per week on client site(s)
Incentives for achieving relevant professional accreditations
Educational assistance for courses relevant to your role
28 days annual leave
Your birthday off

How to Apply

Please send your CV along with a covering email outlining your MSP experience and the types of environments you currently support.

We're interested in practical ability, not just job titles or a list of technologies on a CV. If you're an experienced MSP engineer who enjoys solving difficult problems, taking ownership and continuing to develop technically, we'd like to hear from you.

Job Type: Full-time

Pay: £36,000.00-£42,000.00 per year

Benefits:

Company pension
Work from home

Experience:

IT Support: 4 years (preferred)
IT Support in managed service provider environment: 4 years (preferred)

Willingness to travel:

25% (preferred)

Work Location: Hybrid remote in Edinburgh EH1

Quick apply

Refine Your Search

senior software engineer jobs in dalkeith, mln

Senior IT Support Engineer

Senior Flutter Dart App Developer

Junior Software Engineer

Senior Software Engineer - Machine Learning (Marketplace Dynamics) (Remote - United Kingdom)

Senior Infrastructure Engineer (Database Development)

Senior Software Engineer

Senior Data Platform Engineer (Python & Databricks)

Test Manager (ARE)

Senior Database Administrator

Software Engineer (Senior Levels)

Front-End Technical Lead

Algorithms Engineer

Senior Flutter Dart App Developer

Senior R&D Engineer, Software

Senior Test Engineer

Senior/Lead Quality Engineer - Chatbot

Sustainable Mobility Planners (Varying grades)

Platform Engineer

Senior AI Engineer - FTC

Software Engineer

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