Call center representative Work, Jobs in Dalston, Gtl (with Salaries)

Help desk Coordinator
CBRE —London
- Full-time
- Analysis skills
- Maths
- Typing
4d
Contact Center Service Supporter
Atos —London
- Part-time
- Computer literacy
- Continuous improvement
- Computer skills
- Annual leave
UK Sales Development Representative
Puzzel —London
- £38,000 a year
- Hybrid work
- Salesforce
- Internship
- Flexible schedule
Quick apply
Medical Information Specialist - Afterhours
EVERSANA —London
- Weekend availability
- Remote
- Microsoft Word
- Computer literacy
- English
Quick apply
Sales Development Representative, Enterprise Emerging Markets
Atlassian —London
- Full-time
- Remote
- English
- AI
Customer Operations Specialist
SIX Group AG —London
- Call to connect
- Contracts
- Financial services
- Communication skills
Inside Sales Representative
nLighten —London
- CRM software
- English
- Organisational skills
Quick apply
Inside Sales Representative
nLighten HQ BV —London
- CRM software
- English
- Organisational skills
Medical Information Specialist - US Hours
EVERSANA —London
- Full-time
- Remote
- Microsoft Word
- Computer literacy
- English
Quick apply
Sales Development Representative, Enterprise, UKI Public Sector
Atlassian —London
- Full-time
- Remote
- English
- AI
Business Development Representative UK
Qevlar AI —London
- £35,000 - £45,000 a year
- Hybrid work
- English
- Business development
- AI
Medical Information Specialist - Spanish & English speaking
EVERSANA —London
- Full-time
- Remote
- Microsoft Word
- Spanish
- Computer literacy
Quick apply
Sales Development Representative, Enterprise DACH
Atlassian —London
- Full-time
- Remote
- English
- AI
Sales Development Representative, Enterprise, Southern Europe
Atlassian —London
- Remote
- Spanish
- English
- AI
Customer Success Business Partner - Fixed Term Contract
Anaplan —London
- Communication skills
Quick apply
Bilingual Customer Care & Supply Chain Representative ( English and Spanish)
MiniMed —Watford
- Full-time
- Hybrid work
- Spanish
- English
- Continuous improvement
3d
Sales Representative - Modernisation
Otis —London
- Full-time
- Communication skills
Business Development Representative - Middle East Territory - London Based
SS&C Technologies —London
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Bachelor's degree
Sales Development Representative (French Speaking)
OpenTable —London
- Hybrid work
- Travel
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
8d
Business Development Representative (German Speaking)
SS&C Technologies —London
- Full-time
- Hybrid work
- CRM software
- English
- Microsoft Office

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Help desk Coordinator

CBRE -
London

Apply Now

Job details

Full-time
4 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
CAFM software
Microsoft Office Suite
Complaint handling
Numeracy
Analysis skills
Maths
Customer interaction
Typing
Communication skills
Help desk

Full job description

Job Title: Helpdesk Coordinator - Join a GlobalLeader in Real Estate Services!
Company: CBRE - The World's Leading Real EstateServices Company
Location: London
Job Type: Full-time

About Us:
CBRE is a global leader in real estate services, with over70,000 employees operating in 48 countries. We're passionate about deliveringexceptional customer service and business support to our clients worldwide. OurGlobal Workplace Solutions team is a leading provider of integrated facilitiesand corporate real estate management, and we're looking for a talented HelpdeskCoordinator to join our team in Hull.

Job Summary:
We're seeking a highly organized and customer-focusedHelpdesk Coordinator to provide exceptional support to our clients and internalteams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFMsystem, answering calls and emails, and ensuring seamless communication betweenour facilities team and end-users. You'll also have the opportunity to identifyand implement innovative solutions to enhance performance and meet clientexpectations.

Key Responsibilities:
Manage CAFM system as key user on site, including PPM records, reactives, and reporting
Provide exceptional customer service and support via phone, email, and in-person
Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users
Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards
Review subcontractor performance and provide feedback through Ariba and other systems
Identify and implement innovative solutions to enhance performance and meet client expectations

What We Offer:
Competitive salary and benefits package
Opportunity to work with a global leader in real estate services
Collaborative and dynamic work environment
Professional development and training opportunities
Recognition and rewards for outstanding performance

Requirements:
Organized and structured approach to work
Logical and clear thinking
Attention to detail and high accuracy
Assertiveness and confidence in communication
Persistence and follow-through to resolution
Customer and team focus, with a commitment to delivering exceptional service

How to Apply:
If you're a motivated and customer-focused individual with apassion for delivering exceptional service, we'd love to hear from you! Pleasesubmit your application, including your resume

Equal Opportunities:
CBRE is an equal opportunities employer and welcomesapplications from all qualified candidates.
QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

FINANCIAL KNOWLEDGE

Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Apply Now

Refine Your Search

call center representative jobs in dalston, gtl

Help desk Coordinator

Contact Center Service Supporter

UK Sales Development Representative

Medical Information Specialist - Afterhours

Sales Development Representative, Enterprise Emerging Markets

Customer Operations Specialist

Inside Sales Representative

Inside Sales Representative

Medical Information Specialist - US Hours

Sales Development Representative, Enterprise, UKI Public Sector

Business Development Representative UK

Medical Information Specialist - Spanish & English speaking

Sales Development Representative, Enterprise DACH

Sales Development Representative, Enterprise, Southern Europe

Customer Success Business Partner - Fixed Term Contract

Bilingual Customer Care & Supply Chain Representative ( English and Spanish)

Sales Representative - Modernisation

Business Development Representative - Middle East Territory - London Based

Sales Development Representative (French Speaking)

Business Development Representative (German Speaking)

I want to receive the latest job alerts for call center representative in dalston, gtl

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