Role Overview:
Thirteen Group is looking for a skilled Glazier to join our Repairs team covering the Tees Valley Area. In this role, you will provide a high-quality glazing repair, replacement and installation service for Thirteen and its customers. You will deliver excellent customer service, work collaboratively with colleagues and residents, and help maintain our homes and properties to meet customer expectations and organisational standards.
This role is categorised as an operative role. This means that you are likely to move around from site-to-site or property-to property more often, depending on the work needed to be done. You won’t necessarily have a permanent work base as you’ll probably be able to travel from home to your site. You’ll be advised about your work location where needed.
Thirteen Benefits:
Salary - £34,777 per annum
Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
Simply Health save money on common health expenses and get access to health and wellbeing support services.
T’dar our Discount and Reward platform giving you huge savings on everyday brands.
Opportunities to buy and sell annual leave.
We want to provide the best service to our customers, so we have implemented the ‘Trade Plus’ scheme. In addition to holding the required skills linked to your base trade, you’ll be able to demonstrate your ability and/or willingness to undertake all additional skills required of a Trade Plus operative. In return, we’ll provide you with Trade Plus training.
A multi-skilled workforce allows our services to be as efficient as possible, by reducing the number of visits required to turn around our void properties. This is aimed at ensuring we enhance our customers’ experiences at the same time as ensuring value for money.
Key Responsibilities:
Support the delivery of an effective repairs and maintenance service that meets customer expectations and organisational objectives.
Carrying out glazing repairs, replacements and installations to a high standard within agreed timescales.
Deliver excellent customer service and ensure services are provided in line with customer expectations and priorities.
Contribute to our ‘TradePlus’ scheme, acquiring diverse skills to enhance efficiency and customer satisfaction.
About You:
A skilled Glazier, experienced in window fitting, window repairs, UPVC door renewals, DGU renewals.
You must hold a NVQ Level 2 in Fenestration or equivalent trade qualification.
Skilled in general semi-skilled works and eager to assist in various trades.
Must possess a clean valid UK driving licence.
Comfortable using digital devices or be willing to learn. We use mobile and hand-held devices to allocate jobs and for you to record your completion of work.
A commitment to safe working practices and a good grasp of health and safety regulations.
We’d particularly be interested in hearing from female applicants as part of our commitment to building a diverse workforce that reflects the communities we serve.
Why Thirteen Group?
At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.
Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested?
For more details, please refer to the attached documents.
If you’d like to talk more about the role please contact Scott Whittle, Repairs Manager on 07884476504 for an informal discussion.
NO RECRUITMENT AGENCIES, please.
Are You Ready for a Rewarding Challenge?
Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!
As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
