Head of customer success Work, Jobs in Darley Abbey, Dby (with Salaries)

Business Development Manager
Pentagon Motor Group —Ilkeston
- £33,500 - £75,000 a year
- Microsoft Outlook
- Word processing
- Computer literacy
Quick apply
13d
Internal Fulfilment Lead
Vaillant Group U.K. Ltd —Belper
- Full-time
- Continuous improvement
- No degree
- Training & development
Head of Studio Operations
Games Workshop —Nottingham
- Management
- Continuous improvement
- Quality control
- Free parking
- Employee discount
4d
Head of Service (Nottingham City Services)
Juno Women's Aid —Nottingham
- £39,755 a year
- Full-time
- Public speaking
- Organisational skills
2d
Customer Success Manager
Wireless Logic mdex GmbH —Coalville
- Hybrid work
- Salesforce
- Organisational skills
- Leadership
Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
Key Contractor Manager
Marshalls PLC —Nottingham
- Remote
- Business development
- Negotiation
- Employee discount
- Flexible schedule
Quick apply
General Sales Manager
Pentagon Motor Group —Derby
- Customer service
- Training & development
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Head of Engineering
Encompass Engineering Solution Ltd —Derby
- £65,000 - £75,000 a year
- Full-time
- Engineering
- Business development
- Travel
- Annual leave
Quick apply
General Manager
Sodexo —Nottingham
- Up to £60,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
4d
Head of Commercial
MHR INTERNATIONAL UK LIMITED —Nottingham
- Business development
- Communication skills
- Employee discount
- Referral programme
3d
Maxus Sales Consultant
Pentagon Motor Group —Derby
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Club DCFC Sales Administrator
Derby County Football Club —Derby
- Full-time
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
2d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Quick apply
12d
Head of Age Of Sigmar Studio
Games Workshop —Nottingham
- Continuous improvement
- Free parking
- Employee discount
4d
Area Sales Manager
Scruffs Workwear LTD —Nottingham
- £32,507.95 - £63,662.10 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Work from home
Quick apply
Head of AI Solutions
Lithia —Nottingham
- In-person
- AI
- Communication skills
- Annual leave
- Employee discount
Junior Employee Relations Advisor
Lithia —Nottingham
- Microsoft Office
- Travel
- Human resources
- Annual leave
- Employee discount
Marketing and Events Executive
Stonebridge Mortgage Solutions Limited —Derby
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Financial services
- In-person
- Communication skills
- Employee discount
- Referral programme
Quick apply
DIGITAL MARKETING MANAGER
Pentagon Motor Group —Derby
- Up to £50,000 a year
- Analysis skills
- Team management
- Budgeting
- Employee assistance programme
- Employee discount
Quick apply

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Business Development Manager

Pentagon Motor Group -
Ilkeston

Quick apply

Job details

£33,500 - £75,000 a year
13 days ago

Qualifications

Customer communication
Outbound sales
Microsoft Outlook
Stakeholder collaboration
Client engagement
Word processing
Computer literacy
Writing skills
Email software
Databases
Business development
Partnership building
Client services
Customer relationship management
Organisational skills
Prospecting
Relationship management
Customer support
Customer interaction
Account management
Business lead generation
Marketing
Time management

Full job description

Job Introduction

Job Introduction

Pentagon Motor Group have an amazing new career opportunity available for a Fleet Business Development Manager to join their West Hallam Corporate team! This position will allow you the variety of working with New Car & Commercial Vehicles across 21 manufacturer brands from our corporate fleet hub.

Do you have:

Previous fleet sales experience?
A successful background in exceeding customer expectations?

If the answers are YES, you may be the person we are looking for!

What will you be doing?

Actively seek and secure new business from the corporate arena on Car & Commercial Vehicles across all brands represented by Pentagon Motor Group
Sell the benefits of the wider Motus Group in order to maximise it’s investment in return by providing introductions to the wider group (HGV/Parts/Conversions)
Maintain and grow existing corporate account relationships exploiting every opportunity
Build in Fleet Re-charge to aid in departmental and increasing delivery costs
Build relationships with our manufacturer partner Fleet Sales Teams to encourage incremental business
Work closely with Lease Company representatives and with our Lease Company Development Team to identify new opportunities
Follow agreed processes for accurate order administration
Be responsible for all vehicle debt relating to orders in your responsibility and ensure all vehicles are paid within agreed terms
Effective 100% follow up of all opportunities to include lost sale reporting
Help MOTUS Group UK to achieve industry-leading standards of customer care and process efficiency
Ensure compliance with company policies and industry guidelines
Competently manage new and ongoing orders through to vehicle delivery providing clear, precise update information
Manage relationships with converters and other Motus business areas to ensure a smooth order to delivery process.

Key Tasks

Gain understanding of Motus Group UK brands, manufacturers and products
Customer face to face interaction
Work towards an agreed recharge, order and delivery target
Monthly reporting on sales activity and opportunities
Manage vehicle debt and be responsible for ensuring all vehicles are paid for within terms
Utilise existing databases to prospect existing and potential customers as well as effective response to inbound leads
Explore the best way to use all current prospect data to effectively promote the business
Explore various routes for prospect capture – marketing ideas
Take part in monthly sales meetings and fleet related events
Handle any customer issues with understanding and discretion and ensure swift resolution/response
Operate within the law at all times.
Ensure all health and safety legislation and internal procedures are followed.
Operate at all times within company policy.

Who are we looking for?

Excellent attention to detail
Ability to work autonomously
Tenacious
Driven and proven ability to achieve commercial results
Customer centric and relationship driven
Professional
Process driven
Self-disciplined & self-motivated
Ability to adhere to deadlines
Excellent organisational skills
Ability to operate at pace with conflicting priorities
Team Player
Computer literate with a good working knowledge of outlook, excel and Leaselink experience would be desirable
Ability to retain information
High level written skills
Control over time management

Key Competencies

Customer Focus

Approach every situation with a desire to understand and deliver
Listen effectively and communicate clearly
Use every contact with the customer to build a relationship
Make every effort to ensure nothing is left to chance

Operational/Commercial Focus

Show customers your interest is genuine
Build long-term business relationships
Understand the cost implications of resolving perceived issues
Contribute to effective working
Use technology effectively

Business Focus

Work with other areas of the business to improve profit and customer satisfaction
Appreciate the impact of wider issues on the company and customer
Represent the company brand professionally at all times

Essential Recruitment Criteria

Education

Good standard of education including Maths & English

Experience

Proven track record in meeting and exceeding sales targets
Commercial Vehicle experience would be desirable
Excellent computer skills, including experience of operating word processing and database packages, email and internet – training on databases would be provided
Proven track record in delivering excellent customer service
Ability to retain new technical information

Why choose us?

At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents.

Our values are chosen and driven by our colleagues, incorporating , trust , respect , integrity and communication , to create and maintain a positive , collaborative culture. Our vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.

For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!

https://www.pentagon-group.co.uk/recruitment

Quick apply

Refine Your Search

head of customer success jobs in darley abbey, dby

Business Development Manager

Internal Fulfilment Lead

Head of Studio Operations

Head of Service (Nottingham City Services)

Customer Success Manager

Service Delivery Manager

Key Contractor Manager

General Sales Manager

Head of Engineering

General Manager

Head of Commercial

Maxus Sales Consultant

Club DCFC Sales Administrator

Account Manager - Derby

Head of Age Of Sigmar Studio

Area Sales Manager

Head of AI Solutions

Junior Employee Relations Advisor

Marketing and Events Executive

DIGITAL MARKETING MANAGER

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