Job Title : Senior Restaurant Supervisor
Hours : 40 hours
Rate of Pay: £13.25 ph
Location : Darlington Hotel
Step into an elevated leadership role as a Senior Restaurant Supervisor at Bannatyne! We are seeking an enthusiastic, highly experienced, and service-driven professional to take a lead role in supporting our hotel operations and driving exceptional guest experiences.
As Senior Restaurant Supervisor, you will oversee day-to-day operations, mentor and lead the front-of-house team, act as a key liaison for management, and ensure the highest operational standards across our dining, conference, and event spaces
Our Perks:
B-fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Senior Restaurant Supervisor:
Lead the daily running of the restaurant, ensuring pristine presentation and consistently high service standards across all shifts.
Directly supervise, inspire, and train junior team members and floor staff to foster a high-performing, motivated team.
Lead and host private functions, including weddings and corporate events, ensuring custom service delivery and meticulous room setups.
Drive upselling strategies for food and beverage offerings to maximize revenue while enhancing the overall guest experience.
Work closely with the Management team, kitchen staff, and other venue departments to coordinate seamless operations.
Oversee health and safety regulations (including COSHH compliance), cleaning schedules, inventory management, and stock rotation.
Oversee bar service, stepping in to deliver efficient, high-standard service as required.
Maintain expert knowledge of all menu items, promotions, and health club/spa facilities to uphold brand standards and exceed guest expectations.
What we are looking for:
Proven supervisory or team leader experience in a high-volume hospitality, restaurant, or hotel events environment.
Strong leadership skills with a track record of motivating, training, and managing staff.
Excellent communication, interpersonal, and problem-solving abilities.
Exceptional organisational skills with high attention to detail under pressure.
Thorough understanding of health & safety regulations and COSHH standards.
Flexibility to work shift patterns, including evenings, weekends, and holidays.
It would be desirable if candidates hold a Level 2 or Level 3 Food Hygiene Certification alongside a valid Personal Licence. It is also highly desirable for applicants to possess valid certifications in both First Aid and Fire Safety. Additionally, practical, hands-on experience using hotel management software (PMS) and restaurant point-of-sale systems (POS) will be considered a distinct advantage.
Why Bannatyne?
Join Bannatyne as a Senior Restaurant Supervisor and become part of a brand that values quality, innovation, and people! Here, you’ll enjoy a supportive work environment with fantastic benefits like free club membership, discounts on hotel services, and opportunities for career growth within a respected leisure and hospitality group.
At Bannatyne, we believe in empowering our team to deliver exceptional guest experiences while fostering personal and professional development. If you’re ready to make an impact and grow your career in a dynamic setting, Bannatyne is the place for you!
