We are looking for a Patient Co-Ordinator (Receptionist) to join our expanding team, who will provide a high level of customer care for our patients.
Our practice, based in West Auckland, is independently owned and provides family dental care.
Working hours: full time or part time consider. Working days is 8.15am to 5.30pm with 1 hour lunch break.
What We Can Offer You:
· A happy, friendly and dedicated working environment
· A supportive and experienced Practice Manager.
· A friendly and well organised team of dentists, therapists, hygienists, dental nurses and patient coordinators (receptionists)
· On-going training (including fully funded courses and qualifications)
· Career development (including additional duties available for the right candidate looking to progress)
· DBS Check paid by employer
· Enrolment in our Employer Contributory Pension Scheme
· Additional Bonuses and Benefits throughout the year
· Team-building days and team day trips (arranged by the practice)
· Uniforms supplied
Specific Skills Required:
· Dental background is preferred but medical, administrative or hospitality background will also be considered
· Excellent focus on patient journey and hight level of customer service
· Willing to learn and carry out continued professional development
· Strong interpersonal and communication skills
· Proactive, calm, caring with a positive attitude
· Experience with Dentally Software (preferred but no required)
· A good level of computer literacy including knowledge of Microsoft office 365
· GDC registration (desirable but not required)
Your Key Responsibilities:
· To provide a reliable, efficient and timely service to ensure we exceed patient expectations at every visit and provide a first-class customer experience
· Provide support to our patients via our reception.
· To work as part of the whole dental team to assist in the provision and delivery of dental care services to patients
· Ensure that all activities undertaken at the practice are in line with our policies and procedures
· To maintain and update patient records and carry out administration duties
Job Types: Full-time, Part-time
Pay: From £13.00 per hour
Work Location: In person
