Outbound customer service representative Work, Jobs in Darwen, Lan (with Salaries)

Sales Support Representative (Inbound and outbound calls)
Pay Smart Carpets —Warrington
- Up to £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
2d
Sales Development Representative
Street Group —Manchester
- £28,000 - £30,000 a year
- Full-time
- Communication skills
Quick apply
Customer Experience Representative
IMS Euro Ltd —Cheadle Heath
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Service Representative
iFLY Indoor Skydiving —Manchester
- Sales
- Customer service
- Computer literacy
- Employee discount
Sales Development Representative
CoEntry Partnership Ltd —Darwen
- £300 - £525 a week
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
8d
Customer Service & Sales Support Representative
Colloids —Liverpool
- £26,255 an hour
- Full-time
- Spanish
- Microsoft Excel
- Customer service
- Life insurance
Quick apply
2d
Sales Development Executive
Clear Business —Manchester
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
Rent Support Specialist
OnwardHomes —Manchester
- £31,350 a year
- Call to connect
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee discount
2d
Customer Service Representative (Part Time, Fixed Term)
Leep Utilities —Salford
- Up to £12,010 a year
- Part-time
- Hybrid work
- Computer literacy
- Annual leave
Quick apply
7d
Sales Administrator
Melba Swintex —Ramsbottom
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Business Development Representative
Williams Stanley and Co —Manchester
- £30,000 - £45,000 a year
- Hybrid work
- Sales
- Business development
- Presentation skills
- Employee assistance programme
Quick apply
12h
Account Development Representative
RS —Stockport
- Hybrid work
- Sales
- Microsoft Office
- Business development
14d
Sales Development Representative - Bilingual Spanish and Italian (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- Bilingual
- Spanish
- Sales
- Annual leave
Quick apply
9d
Telephone Account Manager
Key Group —Preston
- Full-time
- Sales
- Financial services
- Communication skills
7d

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Call Centre Agent - Telecoms Appointment Setter
Cleartech Communications Ltd —Bolton
As a call centre agent, you will be required to call through a database of potential customers, gather relevant information regarding their telephone system and…
From £24,000 a year
Quick apply
7d
Customer Service Representative
YPP Lettings & Management Company Limited —Leeds
Able to deal with difficult clients/customers. Join YPP and experience a role that goes beyond sales. Be part of a team that prioritizes outstanding customer…
£25,610.65 a year
Quick apply
4d

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outbound customer service representative jobs near darwen, lan

Sales Support Representative (Inbound and outbound calls)

Pay Smart Carpets
Warrington

Quick apply

Job details

Full-time
Up to £26,000 a year
2 days ago

Benefits

Company pension

Qualifications

Sales support
Customer service
Microsoft Office
IT
Communication skills
Time management

Full job description

Job Title: Sales Support Representative

Location: Warrington
Reports To: Sales Support Manager
Department: Customer Service

Job Summary:

As a Sales Support Representative, you will play a key role in assisting the sales team by providing administrative and operational support. You will be responsible for facilitating the smooth operation of the sales process, ensuring customer enquiries and complaints are addressed promptly, and supporting both internal teams and external customers. This position involves coordinating sales appointments, managing logistics, and ensuring excellent customer service at every stage of the sales process.

Key Responsibilities:

Customer Service:

Provide exceptional customer service by answering queries, resolving issues, and handling complaints promptly and professionally.

Communicate with customers via phone, email, and in person to ensure all their needs are met.

Ensure all customer interactions are logged in CRM and other databases, maintaining accurate records of communications.

Sales Appointment Scheduling:

Manage the sales calendar and coordinate sales appointments with potential clients, ensuring that meetings are scheduled, confirmed, and executed seamlessly.

Provide administrative support during the sales appointment process, including preparing necessary documents and presentations.

Logistics and Workforce Planning:

Coordinate and manage logistics for sales estimator visits, ensuring all necessary materials, equipment, and support are in place.

Assist in workforce planning by tracking sales estimators’ schedules, availability, and ensuring the appropriate team members are assigned to customer needs.

Customer Queries and Complaints:

Serve as the first point of contact for customer queries and complaints, ensuring they are resolved in a timely and satisfactory manner.

Work closely with the sales and customer service teams to follow up on customer feedback and resolve any issues related to products, services, or sales processes.

Collaboration with Sales Team:

Work closely with the sales team to provide necessary support in terms of customer communication, logistics, and coordination for sales appointments.

Assist with the preparation of administrative documents and proposals.

Reporting and Documentation:

Maintain accurate records of customer interactions, sales activities, and follow-up tasks in CRM and other sales management tools.

Provide regular reports on customer queries, complaints, and status updates on sales activities to management.

Additional Duties:

Contribute to the overall improvement of sales and customer service processes by identifying areas for efficiency and growth.

Skills and Qualifications:

Previous experience in a customer service, sales support, or administrative role.

Strong communication and interpersonal skills, with the ability to engage with customers effectively.

Strong organisational and time-management skills, with the ability to manage multiple priorities.

Proficiency in Microsoft Office Suite and CRM systems.

Ability to handle customer complaints and resolve conflicts in a professional and timely manner.

High attention to detail and ability to work independently.

Ability to work effectively under pressure in a fast-paced environment.

Experience in workforce planning or scheduling.

Job Type: Full-time

Pay: Up to £26,000.00 per year

Benefits:

Company pension

Application question(s):

If you have relevant experience, could you please describe it?

Work Location: In person

Quick apply

Refine Your Search

outbound customer service representative jobs in darwen, lan

Sales Support Representative (Inbound and outbound calls)

Sales Development Representative

Customer Experience Representative

Customer Service Representative

Sales Development Representative

Customer Service & Sales Support Representative

Sales Development Executive

Rent Support Specialist

Customer Service Representative (Part Time, Fixed Term)

Sales Administrator

Business Development Representative

Account Development Representative

Sales Development Representative - Bilingual Spanish and Italian (UK Remote)

Telephone Account Manager

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