Customer care team leader Work, Jobs in Daventry, Nth (with Salaries)

Customer Care Team Leader
Dominos —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Office
- IT
3d
Customer Service Team Leader
DFDS UK & Ireland —Kettering
- Monday to Friday
- Supervising experience
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Customer Service Team Manager
Globus Medical —Northampton
- Full-time
- Customer service
- English
- Microsoft Office
Customer Service Team Leader
Brett Martin Daylight Systems —Coventry
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
- Annual leave
Quick apply
9d
Main - Team Leader
WHSmith Travel —Northampton
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
10d
Luxury Venue - Welcome Team (Sales) Manager
Artemis Venue Services —Shipston on Stour
- £26,580 a year
- Full-time
- Bar
- Sales
- Free parking
Quick apply
B2B Telesales and New Business Lead
Whitefurze Ltd —Coventry
- £12.71 an hour
- Full-time
- CRM software
- Sales
- English
Quick apply
6d
Team Leader - Rapid Response
CS Cleaning (Milton Keynes) Ltd. —Broughton
- £14.00 - £15.13 an hour
- Part-time
- Driving
- Time management
- Flexible schedule
Quick apply
TEAM MANAGER
Primark —Leicester
- £33,189 a year
- Sales
- Organisational skills
- Leadership
- Annual leave
10d
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Opticians Team Leader
Boots —Stratford-upon-Avon
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
Product Team Leader
River Island —Milton Keynes
- Weekend availability
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
Lead Customer Experience Manager
Sainsbury's —Leicester
- From £36,250 a year
- Management
- Leadership
- Employee discount
9d
Lead Food Manager
Sainsbury's —Wellesbourne
- £36,250 a year
- Leadership
- Employee discount
2d
Retail Floor Lead (Bicester Village)
Vuori, Inc —Bicester
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
Quick apply
Lead Scaffolder
Mears Group —Milton Keynes
- Up to £48,321 a year
- Customer service
- Maintenance
- IT
- Annual leave
- Employee discount
Automotive Manager Level 1 Team
MSX International —Coventry
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply

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customer care team leader jobs near daventry, nth

Customer Care Team Leader

Dominos -
Milton Keynes

Apply Now

Job details

Full-time
3 days ago

Qualifications

Microsoft Office
IT

Full job description

Senior Customer Care Advisor – Shape how we deliver delicious, every day

At Domino’s, your skills, ideas and judgement really matter. As our Senior Customer Care Advisor, you’ll play a key role in how we deliver for customers handling complex escalations, supporting the wider team, and helping us improve how we work.

What You’ll Bring

This role is perfect if you’re confident handling escalated customer issues, enjoy helping others develop, and like spotting ways to make day-to-day processes work better. You’ll be based in Milton Keynes, working Sunday to Thursday, 12:30pm to 8:00pm, with an expectation to come into the office typically one to two days a week. If you’re looking for a step forward in your customer care career, want more ownership, and like the idea of getting involved in new projects, this is a genuine opportunity to build your experience in a well-known brand.

Success in this role:

You’re confident handling complaints and more complex customer issues, staying calm, fair and professional under pressure.
You’ve got strong IT skills, including Microsoft Office, and you can learn new systems quickly.
You’re comfortable working independently, managing priorities, and knowing when to make a call and when to escalate.
If you’ve used tools such as Halo, Domi Central, Puzzle, or AI tools that would be advantageous

What You’ll Be Doing

You’ll be the senior escalation point in the team, helping make sure customer issues are handled properly, progressed at pace, and resolved with care. Alongside managing your own workload, you’ll help support new starters and advisors with everyday queries, share best practice, and contribute ideas that make the team stronger.

Taking ownership of escalated and more complex customer issues across phone, email and digital channels, investigating thoroughly and keeping customers updated until resolution.
Supporting day-to-day team activity by triaging cases, answering “how to” questions, helping new starters, and sharing clear, practical guidance with advisors.
Spotting trends, improving templates, FAQs and ways of working, and supporting projects that help the Customer Care team work more clearly and efficiently.

How We Will Support You

Bring your flavour, and we’ll back your future. In this role, you’ll have the chance to build your experience in a senior customer care position, develop your judgement, and get involved in projects and improvements that go beyond day-to-day case handling.

A clear induction and the support you need to settle in quickly and feel confident in what’s expected from day one.
Ongoing support from your manager and the wider team, with room to build expertise and take on more ownership over time.
Opportunities to build your skills, contribute to projects, and develop towards future progression as the team grows.
Recognition for great work, whether that’s everyday appreciation or bigger moments through our Domi Awards.

Apply Now

Refine Your Search

customer care team leader jobs in daventry, nth

Customer Care Team Leader

Customer Service Team Leader

Customer Service Team Manager

Customer Service Team Leader

Main - Team Leader

Luxury Venue - Welcome Team (Sales) Manager

B2B Telesales and New Business Lead

Team Leader - Rapid Response

TEAM MANAGER

Technical Support Team Lead

Opticians Team Leader

Product Team Leader

Lead Customer Experience Manager

Lead Food Manager

Retail Floor Lead (Bicester Village)

Lead Scaffolder

Automotive Manager Level 1 Team

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