Dispatcher Work, Jobs in Daventry, Nth (with Salaries)

Service Coordinator
Celeste Living Group —Banbury
- £28,000 a year
- Full-time
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
Quick apply
Transport Coordinator
Stobart —Rugby
- £29,555 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
Retail Transport Coordinator
Hotel Chocolat —Harpole
- Up to £30,000 a year
- Monday to Friday
- Hotel
- IT
- Employee discount
14d
Transport Clerk
Stobart —Northampton
- £25,750 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Trainee Traffic Operator - 4on/4off
Maritime Transport —Northampton
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Helpdesk Scheduler
Turnpower Services —Coventry
- £29,000 - £32,000 a year
- Temporary
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
10d
Nights Gatehouse Coordinator
InPost UK —Lutterworth
- £14.48 an hour
- Night shift
- Microsoft Excel
- Warehouse experience
- IT
- Employee assistance programme
- Life insurance
Quick apply
Weighbridge Operator and Administrator
Brinklow Quarry Ltd —Rugby
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Sick pay
Quick apply
2d
Days Gatehouse Coordinator
InPost UK —Lutterworth
- £13.75 an hour
- Microsoft Excel
- Warehouse experience
- IT
- Employee assistance programme
- Life insurance
Quick apply
Experienced Traffic Operator - 4on/4off
Maritime Transport —Northampton
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
10d
Customer Service Advocate Dispatcher
Leica Microsystems —Milton Keynes
- Full-time
- Salesforce
- IT
- In-person
Planner/Works Programmer
Mears Group —Milton Keynes
- Up to £29,303.90 a year
- Full-time
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Transport Clerk nights
DHL —Daventry
- £28,121.01 a year
- Night shift
- Computer literacy
- Communication skills
Planner
Mears Group —Milton Keynes
- Up to £29,303.90 a year
- Full-time
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
4d
Fleet Assistant
COLAS RAIL UK —Rugby
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
3d
Customer Services Coordinator
Rushlift —Northampton
- Customer service
- IT
- Communication skills
- Employee assistance programme
Customer Operations Coordinator
Tan and Deliver Central Midlands —Rugby
- £16 - £18 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Work from home
- Flexible schedule
Quick apply
Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Trainee Planning & Roster Coordinator
COLAS RAIL UK —Rugby
- Microsoft Excel
- Analysis skills
- Annual leave
Transport Coordinator
Golden Site Solutions (Plant Hire) LTD —Hinckley
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply

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Service Coordinator

Celeste Living Group
Banbury

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Annual leave
On-site parking

Qualifications

CRM software
Logistics
Microsoft Office
Analysis skills
Transportation management systems
Communication skills

Full job description

Service Coordinator

Location: Banbury, Oxfordshire (Office Based)
Reporting to: Service Manager
Hours:
Monday – Thursday: 08:30 – 17:00
Friday: 08:30 – 16:30
Holiday: 25 days annual leave (3 reserved for Christmas) + 8 Bank Holidays

About Us

We are a well-established, family-run business with 29 years of industry experience. Our reputation is built on quality products and dependable aftersales support. The Service Department plays a critical role in customer retention and business performance.

The Role

We are looking for a confident and highly organised Service Coordinator to take ownership of the day-to-day scheduling and administration of our field service operations.

This is not a passive admin role. You will be responsible for effectively coordinating 3–4 field-based engineers, managing service schedules, ensuring preventative maintenance is delivered on time, and driving jobs through to completion and invoicing.

The successful candidate will be proactive, commercially aware, and comfortable working in a fast-paced environment where priorities can change quickly.

Key Responsibilities

Engineer & Schedule Management

Full coordination of 3–4 field-based engineers
Planning and scheduling annual and bi-annual preventative maintenance visits
Managing reactive call-outs and prioritising urgent service requests
Optimising engineer diaries to ensure efficiency and minimal downtime
Monitoring job progress and ensuring timely completion

Customer & Distributor Communication

Acting as the primary point of contact for service-related enquiries
Providing clear updates to customers and distributors regarding ongoing issues
Managing expectations and ensuring professional communication at all times
Confidently handling incoming calls and resolving queries where possible

Commercial & Administrative Control

Reviewing engineer reports and ensuring accurate documentation
Raising invoices promptly upon job completion
Taking upfront payments where required
Ensuring all service activity is correctly logged and updated within the CRM system
Supporting the Service Manager with reporting and service performance tracking

Skills & Experience Required

Proven experience in service coordination, scheduling, or field engineer planning
Strong ability to manage multiple priorities in a reactive environment
Commercial awareness and understanding of service revenue processes
Confident telephone manner and clear communication skills
High attention to detail and strong organisational ability
Experience using CRM systems and Microsoft Office
Ability to work independently and take ownership of workload

Personal Attributes

Decisive and confident
Calm and solutions-focused under pressure
Assertive when coordinating engineers and managing schedules
Highly organised with strong follow-through
Professional and customer-focused

What Success Looks Like in This Role

Engineers’ diaries are optimised and well-managed
Preventative maintenance is scheduled proactively and on time
Service jobs are completed and invoiced promptly
Customers and distributors are kept informed and satisfied
The Service Manager has clear visibility of ongoing activity

Pay: £28,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

dispatcher jobs in daventry, nth

Service Coordinator

Transport Coordinator

Retail Transport Coordinator

Transport Clerk

Trainee Traffic Operator - 4on/4off

Helpdesk Scheduler

Nights Gatehouse Coordinator

Weighbridge Operator and Administrator

Days Gatehouse Coordinator

Experienced Traffic Operator - 4on/4off

Customer Service Advocate Dispatcher

Planner/Works Programmer

Transport Clerk nights

Planner

Fleet Assistant

Customer Services Coordinator

Customer Operations Coordinator

Call Handler

Trainee Planning & Roster Coordinator

Transport Coordinator

I want to receive the latest job alerts for dispatcher in daventry, nth

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