Senior associate customer support Work, Jobs in Daventry, Nth (with Salaries)

Senior Associate Customer Support
MSD —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
Multi-skilled Technician - Daventry UK, RME
Amazon UK Services Ltd. —Daventry
- Weekend availability
- English
- Continuous improvement
- Communication skills
- Flexible schedule
Senior Product Manager
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £79,514 a year
- Overtime
- Presentation skills
- Mentoring
- Training & development
- Free parking
- Annual leave
Senior Global Benefits Associate
Wayfair —Lutterworth
- £41,580 - £45,360 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
AD of Brand, Marketing & Communications
The Air Ambulance Service —Rugby
- £73,400 - £85,849 a year
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- No degree
Quick apply
6d
Senior Product Manager
HMGCC —Milton Keynes
- £79,514 a year
- Overtime
- Mentoring
- Training & development
- Free parking
- Annual leave
Manager, Distribution - IPSUK
Ingram Content Group —Bradwell
- 12 hour shift
- Continuous improvement
- Team management
- Quality control
- Free parking
- Sick pay
Quick apply
Senior Payroll Specialist
Schneider Electric —Coventry
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Annual leave
Commercial Property Manager
NAA-Jones Lang LaSalle Resources —Northampton
- Full-time
- Sales
- Contracts
- Budgeting
Quick apply
Sr Platform Solutions Specialst
Ingram Micro —Milton Keynes
- Full-time
- PMP
- Presentation skills
- Bachelor's degree
9h
Senior Stock Associate
Tory Burch —Bicester
- Full-time
- Customer service
- Conflict management
- POS
- Employee discount
Senior EHSS Advisor - GB
OpSec Security Group Ltd —Leicester
- Leadership
Quick apply
Senior Pest Technician/Pest Technician
Ecolab Inc. —Coventry
- £27,250 - £32,000 a year
- Overtime
- Communication skills
6d
Senior Commercial Manager
GE Vernova —Rugby
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Senior Cyber Responder
FCDO Services —Milton Keynes
- £43,088 - £44,752 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
23h
Associate Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Accounting
- Profit sharing
Associate Software Engineer
MSX International —Warwick
- Up to £35,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Annual leave
Quick apply
13d
Maintenance Team Leader, EMA5 RME
Amazon UK Services Ltd. —Kettering
- Weekend availability
- Maintenance
- Programmable logic controllers
- Continuous improvement
- Flexible schedule
Site Process Expert, EUSC Process Excellence
Amazon UK Services Ltd. —Milton Keynes
- Full-time
- English
- Analysis skills
- Bachelor's degree
Key Holder / Senior Sales (FT & PT)
REISS —Bicester
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d

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senior associate customer support jobs near daventry, nth

Senior Associate Customer Support

MSD -
Milton Keynes

Apply Now

Job details

Full-time

Qualifications

CRM software
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Complaint handling
Technical support
Organisational skills
Customer interaction
Communication skills

Full job description

Job Description

Position Summary
Based at our organization Animal Health HQ in Milton Keynes, this role supports the Customer Services team in handling enquiries, complaints, and orders via phone, email, and other channels. You’ll work in a fast-paced environment, managing multiple priorities while maintaining a high level of accuracy across all customer interactions and business processes.
Key Responsibilities

Manage customer queries and business enquiries.
Process orders and manage the full order lifecycle in SAP.
Coordinate and administer product allocations, ensuring fair and accurate distribution of constrained stock while communicating effectively with customers and internal external stakeholders.
Handle calls, complaints, disputes, credits, and returns.
Provide accurate product and service information.
Liaise with logistics and finance teams to resolve issues.
Maintain reports and raise incident reports as needed.
Keep SAP systems updated and support meetings and administrative tasks.
Manage competing priorities, meet deadlines, and maintain attention to detail under pressure.
Support compliance, continuous improvement, and training activities.

Requirements

Proven experience in customer service and order processing.
Strong problem-solving, decision-making, and organisational skills.
Proficient in SAP, CRM systems, and Microsoft Excel.
Exceptional attention to detail with a proven ability to maintain accuracy in a high-volume environment.
Ability to multitask effectively, prioritise workload, and perform under pressure.
Excellent communication skills and a collaborative team approach.
Self-motivated, proactive, resilient, and eager to learn.

Required Skills:
Customer Queries, Customer Service, Problem Resolution, SAP Systems, Service Requests, Technical Support

Preferred Skills:
Current Employees applyHERE

Current Contingent Workers applyHERE

Search Firm Representatives Please Read Carefully
Merck Co., Inc., Rahway, NJ, USA, also known as Merck Sharp Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
No Travel Required

Flexible Work Arrangements:
Hybrid

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
na

Job Posting End Date:
08/29/2026*A job posting is effective until 11:59:59PM on the dayBEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFORE the job posting end date.
Requisition ID: R406604

Apply Now

Refine Your Search

senior associate customer support jobs in daventry, nth

Senior Associate Customer Support

Multi-skilled Technician - Daventry UK, RME

Senior Product Manager

Senior Global Benefits Associate

AD of Brand, Marketing & Communications

Senior Product Manager

Manager, Distribution - IPSUK

Senior Payroll Specialist

Commercial Property Manager

Sr Platform Solutions Specialst

Senior Stock Associate

Senior EHSS Advisor - GB

Senior Pest Technician/Pest Technician

Senior Commercial Manager

Senior Cyber Responder

Associate Technical Account Manager

Associate Software Engineer

Maintenance Team Leader, EMA5 RME

Site Process Expert, EUSC Process Excellence

Key Holder / Senior Sales (FT & PT)

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