Housekeeping manager Work, Jobs in Deal, Ken (with Salaries)

AVEDA - Counter Lead - Boots Bluewater - 22.hours
Estee Lauder —Broomfield
- Sales
- Customer service
- Retail management
Room Attendant
ABode Canterbury - Housekeeping —Canterbury
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply

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AVEDA - Counter Lead - Boots Bluewater - 22.hours

Estee Lauder -
Broomfield

Apply Now

Job details

Qualifications

Sales
Customer service
Retail management

Full job description

Description

As a pioneer of holistic beauty rooted in Ayuvedic principles, from the products we make to the ways in which we give back to in which we give back to society, caring for the planet is at the heart of our mission. At Aveda we strive to set an example for environmental leadership and responsibility, not just in the world of beauty but around the world.

This is a job for the haircare obsessed. As one of our highly skilled Counter Leads you will provide welcoming, authentic, and personalised service to our customers to achieve all customer service and sales targets.

They are accountable for achieving this by

reflecting a credible and professional Brand image to all internal and external consumers at all times
maximising sales through selling, providing excellent service and retail standards
contributing to efficiencies through adhering to store/Brand//Company Procedures and guidelines
Understand daily/weekly targets
Ensure personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc.
Keep up to date with competitor activities and missed opportunities
Deliver the Brand Strategy, ensuring the delivery of an effective local plan
Plan and implement local marketing & events initiatives, aligned to Retailer activity.
Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mind⁃set and a surprise and delight culture
Be an Ambassador for the Brand ⁃ lead the way to ensure Brand values are represented and bought to life.
Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area Manager where appropriate
Use digital tools to ensure knowledge is kept up to date
Deliver a consumer recruitment and retention strategy to grow a loyal consumer base.
Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumer's needs. Operations
Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing)
Review retail standards on a daily basis ensuring they are maintained to the required standard
Ensure deliveries, stock movements and associated administration are completed within agreed Company timeframes
Ensure all information requests are fulfilled accurately, within deadlines set
Minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed
Create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to
Ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits.

Commerciality

Manage daily replenishment, taking appropriate action where necessary
Maximise sales performance by utilising all commercial reports before making commercial decisions
Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales
Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control

Qualifications

Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
Ability to deliver services and product demos to clients utilising state of the art technology
Experience setting sales and customer service targets, sales analysis and staff scheduling
Experience of creating and executing in-store events
Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
Proof of right to live and work in the country

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AVEDA - Counter Lead - Boots Bluewater - 22.hours

Room Attendant

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