IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
Support Desk Analyst (First Line)
British Pregnancy Advisory Service —Warwick
- £30,682 - £33,264 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Administrative experience
- Free parking
- Annual leave
Quick apply
2d
Hire Desk Controller
SunbeltRentals —Milton Keynes
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
12d
Customer Care Coordinator
Public Library of Science —Oxford
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
12d
Web Executive
Bibby Financial Services —Banbury
- £40,000 - £45,000 a year
- Full-time
- Management
- Financial services
- Gym membership
Quick apply
IT Service Desk Agent
Royal Shakespeare Company —Stratford-upon-Avon
- £26,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
12d
Level 2 Service Desk Engineer
Advania UK —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
IT Service Desk Apprentice
QA Apprenticeships —Northampton
- £15,600 - £250,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
10d
IT Fulfillment Coordinator (Temporary)
Alloyed —Kidlington
- Temporary
- Customer service
- Driving
- IT
7d
Night Porter
Mallory Court Hotel & Spa, Leamington Spa —Bishop's Tachbrook
- £13.90 an hour
- Full-time
- English
- Hotel
- IT
- Free parking
- Annual leave
Quick apply
12d
Tanning Consultant Banbury
Luv Tanning Banbury —Banbury
- £12.71 an hour
- Part-time
- Hospitality
- Social media management
- Customer service
- Employee discount
Quick apply
8d
Receptionist - Soho Farmhouse
Soho House & Co. —Banbury
- £15.50 an hour
- Hospitality
- Front desk
- Leadership
- Employee discount
Quick apply
Lawn Operative
Banbury —Banbury
- £27,248 - £29,248 a year
- Overtime
- No experience needed
- Employee assistance programme
- Employee discount
Quick apply
3d
Senior Support Centre Analyst
Celestra Ltd —Milton Keynes
- Up to £29,000 a year
- Overtime
- Organisational skills
- Communication skills
- Employee assistance programme
Global Intelligence Analyst
Securitas UK —Milton Keynes
- £30,000 - £35,000 a year
- Full-time
- English
- Communication skills
- Employee discount
Quick apply
9d
TPA Liability Claims Handler
Crawford & Company Adjusters (UK) Ltd —Milton Keynes
- Remote
- Customer service
- Organisational skills
- Communication skills
Quick apply
Customer Service Advisor
Steyn Group —Oxford
- £12.00 - £13.50 an hour
- Part-time
- Customer service
- Microsoft Office
- Analysis skills
- Referral programme
Operations Assistant
Giorgio Armani —Bicester
- Full-time
- Customer service
- Organisational skills
- IT
- Employee discount
Quick apply
11d

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IT Support Manager

DCS Group (UK) Ltd -
Banbury

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Job details

Benefits

Cycle to work scheme

Qualifications

Desktop support
Azure
SQL
IT support
IT
VMWare
Linux
Leadership
Communication skills

Full job description

IT Support Manager – Banbury

At DCS Group, we’re the UK’s leading Distributor, Manufacturer and Exporter of Health, Beauty and Household products. We proudly partner with global FMCG power brands including Procter & Gamble, Unilever, Kenvue, PZ Cussons and SC Johnson, while also continuing to grow our portfolio with exciting names such as Whitworths and Danone.

With over 30 years of continuous growth, we remain a family-owned business built on people, passion and performance. Operating across two exceptional sites — our 26-acre Head Office and warehouse in Banbury and our state-of-the-art manufacturing facility in Redditch — we offer a dynamic, supportive environment where you can develop, thrive and make a real impact.

We’re now looking for an IT Support Manager to lead our IT support function and help shape the future of technology across DCS Group.

What You’ll Do

Lead, mentor and develop the IT Support team, providing escalation support and driving service excellence.
Oversee day-to-day IT operations, ensuring effective resolution of technical issues.
Deliver a high-quality, user-focused support service, meeting SLAs and business expectations.
Maintain and enhance IT procedures, policies and technical standards.
Support deployment and optimisation of new systems, software and services.
Oversee core infrastructure including servers, networks, cloud platforms and data storage.
Manage the IT service desk to ensure prompt, customer-centric response.
Monitor vulnerabilities and work with external partners on remediation.
Contribute to IT strategy and continuous improvement initiatives.
Support long-term technology planning and governance alongside IT leadership.

What We’re Looking For

Proven experience managing and leading an IT support team.
Strong background in IT service desk operations and user support.
Good technical knowledge of Microsoft 365 and Azure.
Understanding of Windows & Linux environments, VMware, SQL and networking.
Hands-on experience with Microsoft Endpoint Manager and desktop support.
Familiarity with security frameworks such as Cyber Essentials and ISO27001.
Excellent communication, organisational and problem-solving skills.
Strong understanding of IT governance, risk management and continuity.
Ability to balance hands-on support with effective team leadership.
Proactive, engaging approach with genuine enthusiasm for technology and people development.

Core Benefits of Working for DCS Group

As a family business, we place great importance on the well-being and happiness of our staff and the benefits they enjoy:

Annual salary Life Assurance plan
Medical Cash Plan
Cycle to Work Scheme
Holiday Purchase Scheme
Additional holiday: +1 day for every 2 years of service
Subsidised café including free breakfast
Staff Shop — with products from all the brands we work with
Social & charity team events

If you want to be part of our expanding company, which offers exciting opportunities for career progression, we would love to hear from you!

TO APPLY PLEASE CLICK HERE

Quick apply

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service desk support jobs in deddington, oxf

IT Support Manager

Support Desk Analyst (First Line)

Hire Desk Controller

Customer Care Coordinator

IT Helpdesk Team Lead

Web Executive

IT Service Desk Agent

Level 2 Service Desk Engineer

1st / 2nd Line IT Support Analyst

IT Service Desk Apprentice

IT Fulfillment Coordinator (Temporary)

Night Porter

Tanning Consultant Banbury

Receptionist - Soho Farmhouse

Lawn Operative

Senior Support Centre Analyst

Global Intelligence Analyst

TPA Liability Claims Handler

Customer Service Advisor

Operations Assistant

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