Customer relations manager Work, Jobs in Defford, Wor (with Salaries)

ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Retail Performance Manager, Cotswolds Designer Outlet
Cotswolds Designer Outlet —Tewkesbury
- Up to £41,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Client Relations Executive
Ecovision Asset Management —Quedgeley
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Senior Programme Manager
QinetiQ —Malvern
- £85,000 - £100,000 a year
- Full-time
- Oracle
- Analysis skills
- Project management
- Employee discount
12d
Contact Centre Team Manager
Vax Ltd —Droitwich
- Up to £32,000 a year
- Weekend availability
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
13d
Operations Manager
First Bus —Worcester
- Full-time
- Management
- Customer service
- Travel
- Employee assistance programme
- Employee discount
11d
Residential Property Manager (Stroud & Swindon)
Cedarwood Property Management Services Ltd —Stroud
- From £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
10d
Business Development Manager - Products
QinetiQ —Malvern
- £72,000 - £78,000 a year
- Full-time
- Sales
- Business development
- Employee discount
12d
People Partner
Superdry —Cheltenham
- Driving
- Human resources
- Communication skills
- Store discount
- Annual leave
13d
Commercial Debt Strategic Advisor
Ecotricity —Stroud
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
ER Partner - 12 month fixed term contract
Muller Group —Eastington
- Full-time
- Travel
- Communication skills
- Employee discount
- Bereavement leave
Contracts and Standards Manager
Orbit Group —Stratford-upon-Avon
- £42,487 - £45,151 a year
- Microsoft Word
- Microsoft Excel
- Travel
12d
Depot Operations Manager
Grundon —Cheltenham
- Full-time
- Management
- Customer service
- IT
Quick apply
4d
Food Hygiene Manager
OCS Group —Evesham
- Overtime
- Microsoft Office
- Continuous improvement
- Computer skills
Quick apply
People Partner (12 Month FTC Maternity Cover)
Superdry —Cheltenham
- Driving
- Human resources
- Communication skills
- Store discount
- Annual leave
13d
Customer Experience Manager
Sainsbury's —Redditch
- £32,700 a year
- Management
- Leadership
- Employee discount
Service Manager
Heart of England Mencap —Evesham
- £15 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
- Referral programme
Quick apply
Facilities Manager
NAA-Jones Lang LaSalle Resources —Worcester
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
Onsite Coordinator
Genmed.me Limited —Gloucester
- £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Sick pay
Quick apply
Agreement Coordinator - 9 month FTC
Stonegate Group —Solihull
- £29,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
Quick apply

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customer relations manager jobs near defford, wor

ER Manager

Helping Hands -
Alcester

Quick apply

Job details

Fixed term contract
Up to £65,000 a year

Benefits

Annual leave
Employee assistance programme

Qualifications

Change management
Analysis skills
Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.

As part of our growing People function, we’re looking for a highly capable Employee Relations (ER) Manager to lead a market‑leading ER service that protects our culture, strengthens capability and supports the business through effective, commercially minded ER expertise. You’ll bring strong technical knowledge, confidence in high‑risk case management and the ability to influence senior leaders, while shaping the future of ER within a fast‑paced, people‑first organisation.

We’re open to hiring someone on either a 6-month fixed-term contract or a permanent basis.

Salary : Up to £65,000 DOE

What You’ll do

Lead the ER strategy and deliver a high‑quality, business‑partnering service.
Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
Build, lead and develop a high‑performing ER team.
Strengthen ER capability across line managers and leaders.
Maintain robust ER policies, processes and systems, using data to drive improvements.
Ensure ongoing compliance with employment legislation and manage organisational responses to change.
Develop strong internal and external relationships, including ACAS, legal advisers and unions.
Oversee ER KPIs, reporting and continuous improvement.
Manage ER budgets, legal spend and settlement agreements.

What You’ll Bring

Essential

Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
Proven ability to influence, challenge and coach senior leaders.
Skilled people leader with experience building high‑performing teams.
Strong analytical, problem‑solving and decision‑making capability.
Excellent communication and relationship‑building skills.
Highly organised, proactive and delivery‑focused.
Strong commercial acumen with a customer‑first approach.
Tech‑savvy, data‑driven and comfortable working with HR systems.
High levels of integrity, resilience and sound judgement.

Desirable

Change management experience.
Exposure to HR systems that support ER case tracking.
Experience working in regulated environments.
Multi‑sector experience.

Why Helping Hands

Be part of a growing national organisation with real purpose.
Genuine opportunities for career progression
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
A workplace that celebrates diversity and champions inclusion — everyone is welcome.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

customer relations manager jobs in defford, wor

ER Manager

Retail Performance Manager, Cotswolds Designer Outlet

Client Relations Executive

Senior Programme Manager

Contact Centre Team Manager

Operations Manager

Residential Property Manager (Stroud & Swindon)

Business Development Manager - Products

People Partner

Commercial Debt Strategic Advisor

ER Partner - 12 month fixed term contract

Contracts and Standards Manager

Depot Operations Manager

Food Hygiene Manager

People Partner (12 Month FTC Maternity Cover)

Customer Experience Manager

Service Manager

Facilities Manager

Onsite Coordinator

Agreement Coordinator - 9 month FTC

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