Front desk manager Work, Jobs in Delamere, Chs (with Salaries)

Front Office Manager
Delta Hotels by Marriott Manchester Airport —Ashley
- Full-time
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
Quick apply
8d
Head Concierge
The Municipal Hotel & Spa MGallery —Liverpool
- Up to £29,000 a year
- Full-time
- Hospitality
- Hotel
- IT
- Employee discount
Quick apply
6d
Head Receptionist
GAUCHO Restaurants —Liverpool
- £17.54 an hour
- Part-time
- Team management
- Front desk
- Leadership
Quick apply
12d
Practice Manager/Receptionist
Hale Bowdon Dental —Didsbury
- From £14 an hour
- Full-time
- Patient care
- Organisational skills
- IT
Quick apply
Hair Salon Team Leader
Thornton Hall Hotel & Spa —Wirral
- £15 an hour
- Full-time
- Customer service
- Hair styling
- Front desk
- Free parking
- Employee discount
Quick apply
13d
Lead Dental Nurse / Receptionist
Gartside Street Dental Lounge —Manchester
- From £30,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Front desk
Quick apply
Lead Dental Nurse / Receptionist
Didsbury Dental Lounge —Manchester
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
Quick apply
5d

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Head Concierge
The Municipal Hotel & Spa MGallery —Liverpool
To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local…
Up to £29,000 a year
Quick apply
6d

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Front Office Manager

Delta Hotels by Marriott Manchester Airport
Ashley

Quick apply

Job details

Full-time
8 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Hospitality
Guest services
Business
Leadership
Communication skills
Time management

Full job description

Are you a passionate hospitality leader committed to delivering exceptional guest experiences? Do you thrive in a dynamic environment where you can inspire teams, elevate service standards, and make a meaningful impact every day?

We are currently recruiting for an experienced and dedicated Front Office Manager to join our team. At Marriott, we believe in creating memorable experiences, not just for our guests, but also for our associates. We want our leaders to feel supported, valued, and empowered to be their very best.

What Is in It for You

In addition to a competitive salary and ongoing investment in your personal development, you will enjoy a fantastic range of perks, including:

Free Meals on Duty – Enjoy complimentary meals during your shifts.
Uniform Provided – A professional uniform is supplied for all employees.
Explore Discounts – A Marriott Discount Card offering hotel and F&B benefits across 140 countries.
Pension Scheme – Participation in The People’s Pension.
Employee Assistance Programme – Free, confidential support for wellbeing, financial challenges, stress, and health concerns.
Career Development – Opportunities for internal transfers and career progression across Marriott’s global network.
Training & Development – Access world-class training to enhance your leadership and operational capabilities.

Your Responsibilities

As our Front Office Manager, you will be the driving force behind one of the most critical guest-facing departments in the hotel. Your leadership will ensure exceptional service, seamless operations, and a positive team culture.

Your role includes:

Operational Leadership

Overseeing all Front Office operations including Front Desk, Nights, Concierge, and Switchboard.
Managing guest arrival and departure procedures to ensure efficiency and satisfaction.
Ensuring compliance with all Front Office policies, standards, and procedures.
Monitoring staffing levels to meet operational, guest service, and financial objectives.

Guest Experience

Acting as the “Service Champion” for the Front Office and creating a welcoming atmosphere.
Responding to guest concerns and complaints promptly and professionally.
Reviewing guest satisfaction results and comment cards to identify areas for improvement.
Implementing service enhancements based on insights and feedback.

Team Management & Development

Leading, motivating, and coaching Front Office associates and managers.
Conducting departmental meetings and communicating expectations clearly.
Recruiting, training, and developing team members to deliver excellence.
Recognising and celebrating team achievements.

Financial & Administrative Responsibilities

Managing department controllable expenses and contributing to financial performance.
Ensuring accurate documentation, adherence to SOPs and LSOPs, and fair administration of hotel policies.
Handling performance appraisals, monitoring progress, and guiding corrective action when necessary.

Safety & Company Policies

You will be expected to:

Follow all company, safety, and security procedures.
Report maintenance issues, accidents, injuries, or unsafe conditions.
Maintain a clean, professional appearance and uphold confidentiality.
Communicate effectively and professionally with guests and associates.
Foster positive working relationships and support team goals.
Uphold Marriott’s quality expectations and brand standards.

Please note: The description above outlines the primary responsibilities of the role, but is not an exhaustive list.

Preferred Qualifications

Experience:
- 4 years in guest services, front office, or a related field
  OR
- A 2-year hospitality or business degree plus 2 years of related experience
Skills & Knowledge:
- Strong leadership and team-building capabilities
- Excellent communication and interpersonal skills
- Understanding of hospitality systems (e.g., MARSHA, PMS, POS)
- Confidence in decision-making, problem-solving, and service recovery
- Strong organisation, planning, and time-management abilities

Start Your Journey With Us

If you are committed to excellence, passionate about hospitality, and eager to lead a high-performing team, we would love to hear from you.

Apply today and take the next step in your career with Marriott!

INDFOH

Quick apply

Refine Your Search

front desk manager jobs in delamere, chs

Front Office Manager

Head Concierge

Head Receptionist

Practice Manager/Receptionist

Hair Salon Team Leader

Lead Dental Nurse / Receptionist

Lead Dental Nurse / Receptionist

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