performance engineer Work, Jobs in denham, bkm (with Salaries)

IT Service Availability Engineer
JATO Dynamics —Uxbridge
- Microsoft Office
- Communication skills
- Time management
8d
Senior Quality Engineer
Orthene Chemicals Ltd —Harrow
- £55,000 - £60,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Quality control
- Sick pay
Quick apply
7d
Junior Packaging engineer (FTC 12 months)
Mars —Slough
- £42,000 - £50,000 a year
- Full-time
- Engineering
IT Service Availability Engineer
JATO —Uxbridge
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
9d
Mechanical Engineer
Uxbridge Scooters Limited —London
- £36,000 - £42,000 a year
- Full-time
- Engineering
- Maintenance
- No degree
- Free parking
Quick apply
12d
Research Engineer, Machine Learning (RL Velocity)
Anthropic —London
- £370,000 - £630,000 a year
- Hybrid work
- Bachelor's degree
- Machine learning
- Communication skills
- Flexible schedule
Fuel System Design Engineer (High-Performance Automotive)
Expleo —Guildford
- CAD
- Engineering
- System design
Aeronautical Engineering Apprentice
Vista Global —Farnborough
- Microsoft Office
- Communication skills
- Time management
Senior Project Engineer
MWHTreatment —Rickmansworth
Trainee Engineer
Briggs Equipment —Maidenhead
- Full-time
- Employee discount
Quick apply
7d
APPLIANCE TRAINEE ENGINEER
APPLIANCE HOMECARE LTD —Woking
- £35,000 - £40,000 a year
- Weekend availability
- Maintenance
- No experience needed
- Driving
Quick apply
1d
Systems Engineer
NPL —Middlesex
Lifecycle Project Manager
Serco Group —High Wycombe
- £60,000 - £65,000 a year
- Full-time
- Project management
- No degree
- Communication skills
- Employee assistance programme
AWS Support Engineer
IDOX plc —Woking
- Full-time
- Hybrid work
- DevOps
- AWS
- Travel
Quick apply
Audio Engineering (Freelance)
ElevenLabs —London
- Full-time
- Remote
Junior Technical Operations Engineer
Hozah —Croydon
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- APIs
- In-person
- Work from home
Quick apply
7d
Software Development Engineer, CDSI
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- AWS
- Software development
- Linux
Field Service Engineer
Revvity —Seer Green
- Customer service
- Engineering
- Bachelor's degree
- Life insurance
Operational Technology (OT) Compute System Engineer
Thames Water Utilites —Hampton
- Up to £65,000 a year
- Full-time
- Hybrid work
- Azure
- Engineering
- SQL
- Annual leave
5d
Support Engineer - London
RM Education Limited —London
- Hybrid work
- Maintenance
- IT
- School
- Annual leave

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IT Service Availability Engineer

JATO Dynamics -
Uxbridge

Apply Now

Job details

8 days ago

Qualifications

ITIL Certification
SCCM
Microsoft Office
ITIL
Ticket management systems
Root cause analysis
Communication skills
Intune
Time management

Full job description

About us:
JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.

Find out more about what we do here: JATO

Our vision. Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our JATO colleagues are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision-making and business results.

Role Overview:
The IT Service Availability team goal is to efficiently support all services of the Technology team, ensuring high quality of IT equipment functionality and service availability, leading to JATO staff being able to fulfil their own business goals.

The IT Service Availability Engineer is responsible for ensuring the continuous availability and optimal performance of IT services and infrastructure across the organisation. This role involves proactive monitoring, troubleshooting, and resolution of incidents, as well as driving improvements in processes, tools, and systems to enhance overall service reliability and resilience.

Key Responsibilities:

1. Service Monitoring and Incident Management:

Proactively monitor IT systems, applications, and infrastructure to identify and address issues before they impact business operations.
Respond to incidents, perform root cause analysis, and implement corrective actions to restore service availability.
Work closely with IT operations, development, and third-party vendors to resolve complex technical issues.

2. Change and Problem Management:

Assess the impact of planned changes on service availability and mitigate risks during implementation.
Participate in post-incident reviews to identify lessons learned and implement preventative measures.
Maintain and improve documentation, including system diagrams, knowledge bases, and runbooks.

3. Tools and Technologies:

Use advanced monitoring and alerting tools to maintain visibility into system health and performance.
Continuously evaluate and adopt new tools and technologies to improve service management capabilities.

4. Stakeholder Communication:

Provide regular updates to lead and stakeholders on service availability and SLA.
Serve as a liaison between IT teams and business units to ensure alignment of service goals with business needs.

Key Requirements:

Knowledge of ITIL practices; certifications such as ITIL Foundation are an asset.
Proficient in ticket management systems.
Solid understanding of core technologies and services, including Office 365, Intune, SCCM, Entra ID, and others.
Strong grasp of both hardware and software components.
Experience with service monitoring tools.
Excellent problem-solving skills with the ability to remain composed and perform under pressure in high-stakes situations.
Outstanding communication and collaboration skills for effective interaction with technical teams.
Exceptional interpersonal skills, particularly in supporting and understanding individual team members.
Confident in holding team members accountable for quality and deliverables, with the ability to provide constructive feedback.
Positive, enthusiastic, and supportive attitude.
Strong time management skills to handle tasks efficiently.

Ability to work independently with minimal supervision.

Our values. JATO core values are Integrity, People First, Collaboration, Innovation and Excellence.

Learn more about our values here: JATO Core Values

JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status.

Apply Now

Refine Your Search

performance engineer jobs in denham, bkm

IT Service Availability Engineer

Senior Quality Engineer

Junior Packaging engineer (FTC 12 months)

IT Service Availability Engineer

Mechanical Engineer

Research Engineer, Machine Learning (RL Velocity)

Fuel System Design Engineer (High-Performance Automotive)

Aeronautical Engineering Apprentice

Senior Project Engineer

Trainee Engineer

APPLIANCE TRAINEE ENGINEER

Systems Engineer

Lifecycle Project Manager

AWS Support Engineer

Audio Engineering (Freelance)

Junior Technical Operations Engineer

Software Development Engineer, CDSI

Field Service Engineer

Operational Technology (OT) Compute System Engineer

Support Engineer - London

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