Spencers is a leading estate agency known for its exceptional customer service and expertise in the mid and upper market across the New Forest and its coastline. Spencers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description:
We are currently looking for an enthusiastic, customer-focused individual to join our team as a Weekend Sales Assistant. You will receive comprehensive training and support from experienced team members. You will play a key role in helping buyers and sellers achieve their property goals and ensuring a seamless customer experience. Excellent customer service skills are essential as you will be interacting with buyers and clients both in person and over the telephone.
Duties to include:
- Greeting & welcoming visitors in a professional and friendly manner
- Answering incoming phone calls and delivering general customer service handling enquiries
- Providing general administrative support such as data entry, typing and filing
- Assisting with organising and scheduling appointments or meetings
- Arranging viewings and valuations
Requirements:
- Proven experience in Customer Service
- Proficient in computer skills
- Strong organisational skills with the ability to multi-task and prioritise tasks effectively
- Excellent communication skills, both verbal and written
- Professional phone etiquette and customer service skills
- Attention to detail and accuracy in data entry
If you have a passion for people and property and are looking for a rewarding role in a dynamic and growing estate agency, please apply with your CV and a cover letter today.
Please note that this is a weekend position. The working hours will be Saturdays 9.00am to 5.00pm.
Job Type: Part-time
Pay: £13.00 per hour
Work Location: In person
