Homefire Group, a part of Invica Industries, is the UK's leading smokeless fuel and kiln dried firewood manufacturer and supplier, putting sustainable warmth and comfort at the heart of your home. We’ve been keeping homes warm and cosy for nearly 300 years. We operate from over 40 locations in England, Wales and Scotland, including the Isle of Man and the Isle of Wight. Additionally, Homefire Group is Europe's leading manufacturer of smokeless solid fuels.
We have a range of market favourite brands and a strong commitment to new product development, leading the industry in technical advances and growing our consumer base. We are on a journey to cleaner and greener products, and by buying our Homefire range, our customers can be assured that they are receiving great quality fuel every single time.
Working within Homefire Group, an exciting opportunity has arisen for an experienced Administrator to join our Alvecote Depot on an permanent, full-time basis. The ideal candidate will have excellent organizational skills and be detail-oriented.
Reporting to the Hub Manager, you will carry out all office administration processes including answering phones, placing orders and serving customers, so excellent communication skills to provide a reliable, friendly, and knowledgeable customer service experience is required.
Key skills required for this role:
o IT literacy, must possess good IT skills and the ability to work within prescribed system processes and across various IT platforms.
o Excellent telephone manner and customer service skills.
o Good organisational and analytical skills.
o Must be a “team player” with the ability to work well under pressure.
o Previous experience in the solid fuel industry or solid fuel product knowledge (ideally).
o Experience with Cash handling & banking
o Previous experience in a transport office or environment preferred
o Overtime required at busy times
What we Offer:
o £12.71/ hour
o 40 hour/weekly working hours
o Free onsite parking
o Company discount
o Wellbeing team
o Company Paid Health Cash Plan
o 24/7 Access to a UK GP
o Employee Assistance Program including access to “My Health Advantage”
o Access to a reward programme, providing access to discounts across hundreds of retailers
**Please note, we plan to conduct interviews on Tuesday 14th July 2026**
Pay: £12.71 per hour
Benefits:
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Ability to commute/relocate:
- Tamworth B78 1AS: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you available for interview on Tuesday 14th July 2026?
Experience:
- Administrative: 1 year (preferred)
Work Location: In person
