Capacity manager Work, Jobs in Derby, Dby (with Salaries)

Planning and Dispatch Manager
Getinge Ltd. —Derby
- Hybrid work
- Microsoft Word
- Salesforce
- Continuous improvement
3d
Operations Manager
HM Courts & Tribunal Service —Leicester
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee discount
10d
Estates Specialist
National Grid Electricity Distribution —Derby
- £55,835 a year
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Senior Housing Warden
P4F HOMECARE CHAMPIONS —Nottingham
- £30,000 a year
- Weekend availability
- Management
- Computer literacy
- Supervising experience
- Free parking
- Paid training
Quick apply
3d
Operational Controls Manager
Flint Bishop —Derby
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Quality control
- Free parking
- Employee discount
Quick apply
Project Manager
Womens Work —Derby
- £38,480 a year
- Full-time
- Team management
- In-person
- Leadership
Quick apply
4d
Strategic Manager - Operations, Performance & Contracts
Erewash Health Partnership —Ilkeston
- £50,000 - £55,000 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
11d
Business Manager
ASSYSTEM —Derby
- Full-time
- Hybrid work
- PMP
- Engineering
- Project management
- Employee assistance programme
- Sick pay
Quick apply
3d
Sales Associate
Castore —Derby
- Communication skills
Quick apply
Event Operations Manager
Lemoncake Events —Lichfield
- From £45,000 a year
- Overtime
- First Aid Certification
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Team Leader
HM Courts & Tribunal Service —Nottingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
12d
Activities Coordinator
Rosmead Healthcare Ltd —Derby
- From £13.05 an hour
- Full-time
- Nursing home
- In-person
- Care plans
- Free parking
Quick apply
Operations Manager
InPost UK —Lichfield
- £38,000 - £40,000 a year
- Analysis skills
- Continuous improvement
- Travel
- Employee assistance programme
- Life insurance
Quick apply
Senior Human Resources Business Advisor
Metropolitan Police —Kilburn
- £62,310 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Human resources
12d
Head of Operations
Ministry of Justice —Burton-On-Trent
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Research
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
4d
Head of Scenic Fabrication
On Event Production Co. —Castle Donington
- Full-time
- ERP systems
- Business development
- Project management
Quick apply
Operations Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Continuous improvement
- Team management
- Training & development
- Employee discount
- Referral programme
General Foreperson
Omexom UK —Nottingham
- Civil engineering
- Computer literacy
- Writing skills
OPG Helpline Inbound Advisor - Contact Centre
Office of the Public Guardian —Nottingham
- £25,582 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
12d
Senior Buyer
Balfour Beatty —Derby
- Hybrid work
- Microsoft Powerpoint
- Travel
- Contracts
- Annual leave
3d

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Planning and Dispatch Manager

Getinge Ltd. -
Derby

Apply Now

Job details

3 days ago

Qualifications

Microsoft Word
SAP
Stakeholder liaison
Salesforce
Internal department liaison
Microsoft Office Suite
Performance management
Continuous improvement
Team management
Relationship management
Management reporting
Customer support
Customer interaction
Account management
Leadership
Communication skills

Full job description

Date: Aug 6, 2026

Location:
Derby, GB

Company: Getinge Ltd.
Remote Work: 5 days at home (fully remote)

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Role: Planning and Dispatch Manager

Location: Remote with some travel

Job Purpose:
To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To develop

relationships with key influencers both internally and externally. To work as an integral part of the Service team to ensure a first-class customer service is always provided, whilst adhering to customer SLA’s.

Functions:
Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions and streamlined processes. Foster a culture of service excellence by monitoring and managing KPIs, providing coaching and support to team members, and maintaining clear, effective communication across the business.

Key duties and responsibilities:
Create and manage agreed weekly monthly KPI reports and a general overview of service desk priorities.
Design and manage to track daily workload through Dashboards, ensuring the teams workload are distributed fairly
Collate customer intelligence & communicate regularly with service contracts department, along with service management team and sales where required.
Work with Managers within Service to ensure data is cleansed and continuously audit overall system.
Support & lead progress within the various service excellence initiatives to increase efficiency and customer centricity across the service desk.
Manage and maintain planning & dispatch team processes and make necessary corrections as and when required
Actively drive service desk activity to be conducted within customer SLA’s.
Promote & provide a highly professional level of customer service at all times.
Be an advocate of continuous learning and improvement by encouraging regular feedback through promoting an open, honest working environment for all.
Maintain an active communication channel for customer feedback to be valued and understood.
Actively contribute and monitor the ‘account management’ initiative across the team.
Liaise with customers both verbally and in writing to follow up engineer’s site visits where an escalation has been required.
Build and maintain strong relationships with internal departments to deal with all custome queries in a timely manner.
Review and manage team capacity report, use the report to predict future capacity

Quality System Duties and Responsibilities:
Build Quality into all aspects of their work by maintaining KPI compliance.

Knowledge/Skills/Experience:
Experience working in a similar leadership role in a customer services environment.
Coordination/scheduling experience
Excellent organization skills with ability to plan workload effectively, cope well under pressure, meeting objectives & deadlines.
A positive, problem solver approaching difficult tasks with a can do attitude to drive performance of others daily.
Excellent attention to detail, with the ability to drive the correct solution for the right situation through to completion.
Able to demonstrate use of initiative.
An understanding of the importance of delivering excellent customer service.
Exceptional communication skills both written and verbal, with an excellent telephone manner.
Active listener, with the ability to quickly gain rapport and trust across all levels.
Highly self-motivated, excellent team player, able to develop strong relationships with colleagues and peers.
High levels of passion, enthusiasm and a willingness to learn.
Good working knowledge of Microsoft Office products (Excel, Outlook and Word.

Preferred:
Knowledge of SAP
Knowledge of Salesforce
Experience of Working from home in a remote role

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Apply Now

Refine Your Search

capacity manager jobs in derby, dby

Planning and Dispatch Manager

Operations Manager

Estates Specialist

Senior Housing Warden

Operational Controls Manager

Project Manager

Strategic Manager - Operations, Performance & Contracts

Business Manager

Sales Associate

Event Operations Manager

Team Leader

Activities Coordinator

Operations Manager

Senior Human Resources Business Advisor

Head of Operations

Head of Scenic Fabrication

Operations Manager

General Foreperson

OPG Helpline Inbound Advisor - Contact Centre

Senior Buyer

I want to receive the latest job alerts for capacity manager in derby, dby

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