Helpdesk specialist Work, Jobs in Derby, Dby (with Salaries)

Customer Support Specialist
TMS (Analysis) Ltd —Nottingham
- From £29,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick apply
1d
Customer Support Specialist – IT & Technical Support
TEK SHOP —Wollaton West
- £28,000 - £32,000 a year
- Weekend availability
- Customer service
- Windows
- Microsoft Office
- Free parking
Quick apply
IT Network Technician
Machine Mart —Nottingham
- £26,500 - £27,500 a year
- Azure
- Windows
- Microsoft Office
- Employee discount
Senior Scheduler
Equans —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
Weekend Caretaker
Equans —Derby
- £12,458.16 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Fire & Security Technician - Nottingham
City Facilities Management (UK) —Nottingham
- £39,199 a year
- Overtime
- Driving
- Communication skills
- Employee discount
- Life insurance
Mobile Technical Operative - Fabric
EQUANS —Leicester
- £28,500 a year
- Overtime
- Carpentry
- Maintenance
- Annual leave
- Employee assistance programme
Fire & Security Engineer-Nottingham
City Facilities Management (UK) —Nottingham
- Full-time

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Customer Support Specialist – IT & Technical Support
TEK SHOP —Wollaton West
Stays calm and focused when dealing with frustrated or confused customers; The right person will be calm under pressure, technically confident, able to explain…
£28,000 - £32,000 a year
Quick apply
Junior Cyber Security Analyst
Cyber Security Specialists —Altrincham
Regular team events and activities. Support the delivery of Cyber Essentials Plus technical assessments. Up to 10% annual bonus. Company Pension (can opt out).
£25,000 a year
Quick apply

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Customer Support Specialist

TMS (Analysis) Ltd
Nottingham

Quick apply

Job details

Full-time
From £29,000 a year
1 day ago

Benefits

Company pension

Qualifications

Power BI
Driving Licence
Microsoft Outlook
Customer service
GCSE
English
Windows
Driving
Help desk

Full job description

We are a small but expanding company based in Nottingham. We are looking to recruit an exceptional customer support specialist to join our friendly team. You will be responsible for providing 1st and 2nd line application support for our software platform.
- Provide exceptional customer service to clients through phone, email, and on-line support
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
- Analyse customer needs and recommend appropriate solutions
- Maintain a high level of product knowledge to effectively address customer inquiries
- Any experience in the commercial transport industry would be highly desirable but not essential as full training will be provided.

Required Skills:

Excellent telephone manner
Excellent communications and literacy skills
Previous experience of providing helpdesk or call centre service
Ability to develop good working relationships with colleagues and customers
Work independently and as part of a team
Accuracy and attention to detail is essential
Excellent knowledge of Windows operating systems (Windows, 7, 8, 10 and 11)
Experience and excellent ability using Excel, Power BI, Word, Outlook etc)

Please note, we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion.

This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs.

Please submit your CV highlighting your relevant experience for consideration.

Job Type: Full-time

Pay: From £29,000.00 per year

Benefits:

Company pension

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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helpdesk specialist jobs in derby, dby

Customer Support Specialist

Customer Support Specialist – IT & Technical Support

IT Network Technician

Senior Scheduler

Weekend Caretaker

Fire & Security Technician - Nottingham

Mobile Technical Operative - Fabric

Fire & Security Engineer-Nottingham

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