Service desk coordinator Work, Jobs in Derby, Eng (with Salaries)

IT Coordinator
Retail Trust —Derby
- £33,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
Quick apply
Facilities Coordinator
Mitie —Derby
- Full-time
- Customer service
- Communication skills
Senior Service Desk Engineer
Zenzero Solutions —Derby
- English
- Communication skills
Customer Service Administrator
GAP Group —Swadlincote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
9d
D-Loop Coordinator
Network Plus —Alfreton
- £28,600 a year
- Microsoft Office
- Organisational skills
- Communication skills
Quick apply
10d
Engineering and Fleet Manager
Ministry of Justice —Burton-On-Trent
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Military
- Presentation skills
- In-person
- Annual leave
- Employee discount
10d

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IT Coordinator
Retail Trust —Derby
Supporting joiners, movers, and leavers by coordinating access, equipment, and account requests. A health cash plan, allowing you to claim back on the cost of a…
£33,000 - £36,000 a year
Quick apply
Customer Care Coordinator
Public Library of Science —Birmingham
In your role, you will be the primary point of customer contact, providing guidance, answering questions, and resolving any emerging problems that our customers…
£24,000 - £26,000 a year

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service desk coordinator jobs near derby, eng

IT Coordinator

Retail Trust -
Derby

Quick apply

Job details

Full-time
£33,000 - £36,000 a year

Benefits

Company pension

Qualifications

Microsoft Outlook
Computer Science
Customer service
IT support
SharePoint
IT
Intune

Full job description

Are you looking to work for an organisation with a real purpose – one where there is no limit to fresh ideas and discovering what’s next?

Join us at the Retail Trust.

As the industry’s charity, our cause is to create, hope and health and happiness for everyone in retail. Yes, that’s right, everyone. That’s more than three million retail colleagues and their families. And you can help to achieve that mission.

We’re on a journey of transformation, building on what our founders developed nearly 200 years ago and are moving at an astronomical pace. We’re looking for individuals who possess high energy and passion, and are all-in, collaborative and forward-thinking. The opportunity for personal and professional growth is momentous.

If you are interested in working for a dynamic organisation that has been voted as one of The Sunday Times Best Places To Work for four years in a row, we want to hear from you!

Position:

£33,000 - £36,000 per annum

Permanent, full-time

Monday - Friday, 9am - 5pm

Onsite - Derby office with UK wide remote support

We're looking for a proactive, organised, and service-focused IT Coordinator to join our Governance team.

This is an exciting opportunity for someone who enjoys working at the heart of IT operations, coordinating suppliers, managing equipment and assets, supporting colleagues, and ensuring smooth onboarding and offboarding processes across the organisation.

You'll play a key role in supporting Retail Trust's outsourced IT model by:

Coordinating the setup, issue, return, and decommissioning of laptops, mobile devices, and IT equipment.
Managing IT asset records and ensuring equipment is tracked throughout its lifecycle.
Supporting joiners, movers, and leavers by coordinating access, equipment, and account requests.
Working with our IT partner, Kerv, and other suppliers to track requests, incidents, and service issues.
Providing guidance to colleagues on Microsoft 365 tools and IT processes.
Supporting Cyber Essentials Plus and other compliance activities through accurate record keeping and evidence gathering.
Maintaining user guides, FAQs, onboarding documentation, and process notes.
Identifying recurring issues and recommending practical improvements to IT services and processes.

Requirements:

You'll be someone who:

Has experience working within IT support, IT coordination, service management, or a similar role.
Understands Microsoft 365, including Teams, Outlook, SharePoint, OneDrive, Entra ID, and Intune.
Has experience working with outsourced IT providers or service desks.
Is highly organised and able to manage multiple priorities and stakeholders.
Can explain technical information clearly to non-technical colleagues.
Enjoys building strong working relationships and providing excellent customer service.
Has experience maintaining documentation, asset records, and process information.
Takes a proactive approach to problem-solving and continuous improvement.

Desirable qualifications

Degree or diploma in IT, Computer Science, or a related discipline.
ITIL v4 or other IT Service Management certification.
Microsoft 365, endpoint management, or other relevant IT certifications.

Other information:

We look after you by providing you with:

A pension scheme of up to 9% employer contributions.
Market-leading wellbeing and perks package which includes:Life assurance of four times your salary.A health cash plan, allowing you to claim back on the cost of a number of services such as optical, dental and medical.Access to a confidential free counselling and support phoneline.The day off to celebrate your birthday including a £20 voucher to spend.Enhanced family friendly benefits including up to ten days compassionate leave per year, three months full maternity pay, and two weeks full paternity pay.Additional days of leave for wellbeing, volunteering and personal development.

If you are interested in working for a dynamic organisation that transforms lives for good, we want to hear from you.

Quick apply

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service desk coordinator jobs in derby, eng

IT Coordinator

Facilities Coordinator

Senior Service Desk Engineer

Customer Service Administrator

D-Loop Coordinator

Engineering and Fleet Manager

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