About Alerter Group
Want to join our team at Alerter Group? If so, you’d be joining a team of brilliant colleagues who have a really valuable mission… developing and providing life-saving equipment that helps people with disabilities stay safe.
At Alerter Group, we’ve been working in this field for over 20 years. We’re proud that our products are now installed in thousands of buildings across the UK.
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We’re looking for a SERVICE ENGINEER to join our established team in Derby.
In this role you’ll be a valued central member of the team, providing an important engineering service for our systems and related products.
This is a fantastic opportunity to join an innovative, people-centred company that is well-recognised in its field.
ROLE OVERVIEW
- Hours of work: Annualised hours - based on a 40hr week - Monday-Fri.
- Salary: £28,000-30,000 dependent on experience.
- Location: Mostly at customer sites, throughout UK (You’ll also be required to spend time at our Derby Head Office, for meetings/training and to collect stock etc).
- Reports to: Chief Engineer and Operations Manager/Director.
What’s involved?
- Carrying out preventative maintenance visits and customer sites and walk-in tests on customer sites to ensure full coverage
- Liaising onsite with the customers’ representatives and system users
- Attending fault calls – diagnosing and fixing as required
- Carrying out routine maintenance and repair of related communication systems
- Other duties designated by the Chief Engineer or Board of Management, as required
You’ll also need to:
- Adhere to all Health and Safety rules & legislation and customer/site rules
- Complete timesheets and expense forms accurately
- Attend training courses as required
- Liaise with the Operations Team regarding work schedules
Important notes: This role requires:
- Driving to customer sites
- Being on the company’s 24x7 call out rota for customer support
- Some overnight stays (amounts vary from week to week)
- The use of a ladder from time to time
- Completion of an enhanced DBS check
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WHAT WE OFFER
- 23 days annual leave per year plus Public Holidays, PLUS 1 additional day of annual leave per year served with company (up to a maximum of 5)
- Company pension
- Plus, if you join our team in this Service Engineer role, we’ll provide you with:
- A van for use on company business
- A mobile phone and laptop to use for company business
- Company polo shirts, trousers & fleeces to wear at work (employees will need to do their own washing and ironing!)
Our culture
We started our journey more than two decades ago as a family-run company with a handful of employees. Today we’re a local business operating nationally.
We remain a relatively small team of about 30 people, and our colleagues have been with us for eight years on average (that’s about a third longer than the UK average!).
We know how important it is to enjoy work. That’s why we offer:
- Quarterly social events (where you can meet up with colleagues from across the business and leave your usual job role behind for the day)
- Provision of training courses appropriate to the job role
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We’re an Equal Opportunities Employer
At Alerter Group we’re committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
Our key criteria for selection, promotion, training and reward is simple; the ability to do the job to the required standard. If you have the experience to succeed in this role, please get in touch.
We look forward to hearing from you.
Job Type: Full-time
Pay: £28,000.00-£31,000.00 per year
Benefits:
- Additional leave
- Company car
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Sick pay
Licence/Certification:
- FULL, UK CLEAN DRIVING (required)
Work Location: In person
